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Program Director of Skills at UC, College of Coop Ed/Prof Studies - Hybrid

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University’s overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.

About the College of Cooperative Education and Professional Studies

At the University of Cincinnati College of Cooperative Education and Professional Studies (CCPS), we believe that experimental learning and career education are essential components of higher education. In support of this, we develop and deliver innovative, high-impact courses, programs, and services that foster students’ personal and professional development as dynamic, thoughtful, global citizens. Cooperative Education and Professional Studies (CCPS) faculty and staff have earned UC the distinction of being U.S. News and World Report’s (2023) #1 public university for co-ops and internships.

Job Overview

The CCPS’ Office of Professional & Continuing Education is seeking a Program Director to coordinate, manage, and update content on Skills@UC. A university-wide initiative powered by Modern Campus, Skills@UC will be the system of record for all non-credit learning across the university. The new platform and public-facing website are anticipated to be functional by August 2024, with all existing non-credit programs incorporated by the end of the academic year. Development of new non-credit offerings will continue past these dates. This position will play a pivotal role in the success, expansion, and long-term sustainability of this initiative. This position is a new position to the college; thus, an ideal candidate will be adaptable, flexible, and take initiative in identifying areas of needs and proactive in finding solutions.

This position will serve as the primary point of contact for staff and learners who need support with this system. This includes onboarding new program partners into the system, acting as a product resource, and being the initial point of contact for learners with system needs. Training will be crucial to this position – developing and delivering training directly to partners and building a repository of training materials. The ideal candidate will have the ability to develop a rapport with program partners, understand their needs with the product, and provide resources and support appropriately. As this is a new initiative, the ability to establish and maintain relationships with university partners will be crucial to long-term success.

The Skills@UC Project Director will be responsible for the overall functionality, navigation, and maintenance of Skills@UC. This includes managing the website, platform, and content, as well as course offerings. While the platform and website will be fully operational by August, continuous development and refinement will be necessary. Change management will be crucial to keep the system relevant and responsive to the needs of non-credit programs and learners. This project offers numerous opportunities, with this role being essential in understanding the product, being adaptable in system implementation, and identifying opportunities for continuous improvement.

Essential Functions

• Oversee the functionality, navigation, and maintenance of Skills@UC, the system of record for non-credit offerings at UC.

• Evaluate, audit, monitor and maintain compliance with accessibility design and usability standards for a user centric UX. Assist with strategies for keeping courses and content fresh, with user navigation needs at the forefront.

• Develop and implement an assessment plan to continually evaluate website user experience; identify opportunities to optimize existing applications and propose enhancements or alternative solutions.

• Coordinate the course catalog, ensuring accuracy and relevance.

• Serve as a product resource for program partners regarding system navigation, standards, best practices, and learner needs on Skills@UC

• Creating and managing workflows and system permissions consistent with established policy and program needs.

• Serve as the initial point of contact in system navigation for learners, monitor the Skills@UC email account, direct learners to resources and programs.

• Develop and deliver training for program partners in managing course content onSkills@UC

• Develop and maintain user guides and support resources for both learners and partners.

• Collaborate with key departments across campus to meet the essential functions outlined above.

• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).

• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education
  • Bachelor's Degree
  • Eight (8) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
  • Four (4) years of experience in program development or business administration.
  • Some positions may require one (1) year of supervision.
Additional Qualifications Considered

• Demonstrated experience of strong communication skills.

• Knowledge of HTML, CSS, and Adobe Creative Suite.

• Relevant experience in product implementation, web content management, and/or student information systems.

• Experience working in a startup environment.

• Experience with Destiny One platform functionalities.

Application Process Information

Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application. Applications without a cover letter and CV/Resume will not be considered for the position.

Physical Requirements/Work Environment
  • Office environment/no specific unusual physical or environmental demands.
  • Compensation and Benefits

    UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

    • Competitive salary range of $60,000 - $65,000 dependent on the candidate's experience.
    • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
    • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
    • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
    • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
    • Tuition remission is available for employees and their eligible dependents.
    • Enjoy discounts for on and off-campus activities and services.

    For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

    The University of Cincinnati is an Equal Opportunity Employer.

    REQ: 96322

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