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Public Safety Dispatcher

Montgomery College
Maryland - Montgomery County

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Administrative Jobs
Institutional & Business Affairs, Safety & Security
Employment Type
Full Time
Institution Type
Community College

Job Details

Job Description

Montgomery College, Central Services Rockville, has an immediate need for a FT Public Safety Dispatcher, Public Safety. The work schedule is Sunday - Thursday 10:45pm-6:45am This is a non-bargaining, non- exempt, grade 15 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

Under general supervision or direction, incumbents in this job class are responsible for receiving emergency and routine communications regarding incidents impacting the safety and well-being of students, faculty, staff, visitors, and property.

Contacts and interactions include facilities/public safety staff and management, College leadership, staff, students, visitors, and first responders.

Duties include but are not limited to:

  • Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio.

  • Determine nature and location of incident, dispatch assign campus officers, local police, fire, medical personnel or other emergency units as necessary.

  • Researches and provides information for officers and callers.

  • Monitors local police/fire/EMS/ emergency and weather incidents.

  • Uses various systems to enter and retrieve information and document calls/incidents.

  • Monitors campus-wide security and fire systems, CCTV, and building/classroom access.

  • Serves as point of contact between campus officers and external agencies during emergencies.

  • Operates various radio, consoles, telephones and computer systems.

  • Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.

  • Serve as a Campus Security Authority (CSA), as outlined by the Clery Act.

Required Qualifications:

  • High School Diploma or GED.

  • One-year work experience in customer service, call center, dispatch center, office environment or related experience.

  • The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

Hiring Range $18.55 to $23.19 hourly. Initial salary placement is based on candidate experience and internal equity.Please include a complete resume including all relevant and related work experience.

Application Process:

  • Click Here to apply online

As a condition of employment, the following are required at the time of hire:

  • Successful completion of a background check and degree verification (if applicable).

  • For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

  • Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery Collage and may have earnings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing DateOpen Until Filled


Montgomery College is Maryland’s premier community college, serving more than 60,000 students each year through credit and noncredit programs. We are dedicated to providing an exceptional education for all of our students, and we recognize that our faculty and staff are integral to our continued success. We give employees the environment, tools, and opportunities they need to make a difference.

Join us in our mission of empowering students and enriching the community. Positions are available at our campuses in Germantown, Rockville, and Takoma Park/Silver Spring, as well as our Workforce Development & Continuing Education centers and other off-campus sites throughout Montgomery County. 

We encourage talented professionals who want to enrich the lives of today’s—and tomorrow’s—students to browse our open positions and apply today.

Montgomery College offers a comprehensive benefits package to its employees. If you have any specific questions about benefits at Montgomery College, please e-mail

Have Questions?

Office of Human Resources and Strategic Talent Management


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9221 Corporate Blvd., Rockville, MD 20850


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