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HR Manager

Johns Hopkins University
Johns Hopkins University

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Johns Hopkins Public Safety (JHPS), to include the Police Department, is seeking a HR Manager to be responsible for providing a wide range of leadership, support, coaching and consulting. This position will work in collaboration with the Human Resources Director (HR Director) to develop and implement HR processes, procedures, and strategies that are in alignment with the overall strategic direction of the department.

This position assists the HR Director with the delivery of HR services and programs to include, but not limited to workforce planning, employee engagement, classification and compensation administration, training and development, performance management, talent acquisition, HR analytics and data analysis, leave management, and diversity initiatives.

The Human Resources Manager (HR Manager), reports to the HR Director and works collaboratively and in consultation with the HR Director and central and divisional human resources, leveraging their knowledge and expertise. The HR Manager will act as a close adviser to the HR Director. Promotes actions that maintain an environment that integrates diversity, differences, and fairness.

Specific Duties & Responsibilities

  • Works with HR Director to develop and communicate JHPS specific HR policies and procedures in alignment with the mission, vision and goals.
  • Will provide management and oversight of Sr. Coordinator and HR Coordinator to ensure the accurate preparation, approval, and correction process for all Internal Service Requests (ISR) for employees, in accordance with Johns Hopkins University (JHU)/JHPS policies and procedures.
  • Reviews and resolves payroll issues. Works with Central HR, HRSS/ Payroll, Tax office on compensation problem and resolutions (short-term and long-term). Will oversee Johns Hopkins Police Department payroll processes.
  • Maintains an active up-to-date knowledge of JHPS/JHU payroll practices and SAP procedures and educate others with payroll responsibilities.
  • Leads efforts to ensure fair and competitive compensation practices within public safety by partnering with the Central HR team, department leaders and University Compensation to conduct equity analysis, monitoring internal and external competitiveness of salaries and assessing position classification issues. Notifies HR Director of issues and works collaboratively to resolve issues.
  • Advise, coach, consult, and share best HR practices with managers and employees on issues including performance, terminations, discrimination/harassment, diversity and inclusion, staff development, employee engagement, conflict resolution, change management, etc.
  • Supports the development and management of the JHPS onboarding process and orientation of new staff/security/police officer hires, and provides resources and supports onboarding.
  • In partnership with the HR Director, assists with the hiring process of the Johns Hopkins Police Department, by consulting with and supporting the Assistant Director of Background Investigations and Compliance; the Sr. Coordinator and central recruiting experts to ensure responsiveness to applicants/hiring requirements of the Maryland Police and Correctional Training Commission/Code of Maryland Annotated Regulations while still being consistent with university-wide practice/policies.
  • Assists the HR Director with workforce planning and routine position reviews by conducting reviews and making recommendations for classifications and organizational structures for the department that meet the current and future needs of the department.
  • Partners with central HR team to develop and deliver specialized trainings for JHPS.
  • Consults with HR Director and Central HR as directed, on a broad range of issues including employee relations, performance management, HR policies and procedures, compensation, benefits, organizational development and structure, staff development, and succession planning.
  • Works with the JHPS HR team to effectively resolve a wide range of workplace issues, effectively assess the situation and recommend appropriate resolution according to policies and practices.
  • Serves on various university human resources committees and task forces as requested and recommend new policies and modifications to current human resources policies, procedures, and programs.
  • Adopts university-wide human capital analytics practices and customize to review and share with HR Director to enhance decision making.
  • Manages and/or supports projects focused on one or more areas of HR/Public Safety and may involve improvements to existing program or processes or developing new initiatives.
  • Supports university diversity and inclusion efforts to support and enhance the JHPS's environment that values, welcomes, and respects all faculty, staff, students, community and their differences.
  • Provides an approachable environment for discussion and resolution of HR issues.
  • Generates and analyzes various HR reports to track turnover, engagement, review salary equity, etc.

Special Knowledge, Skills, & Abilities

  • Requires demonstrated ability to initiate, develop, and implement a wide range of human resources programs independently and in collaboration with other HR professionals.
  • Excellent consulting and negotiation skills to provide appropriate counsel, advice, and work in partnership with management and staff on human resources matters, and conflict resolution.
  • Excellent oral and written communication skills to promote and communicate human resources programs to the staff.
  • Ability to build, develop and lead a team of HR professionals to deliver outstanding customer service. Strong team building skills highly desirable.
  • Distinct ability to partner and work collaboratively with others both within and outside of Human Resources.
  • Ability to respect the confidentiality of sensitive information.
  • Creativity and resourcefulness to handle various human resources issues and concerns effectively.
  • Demonstrated organizational development and change management skills, highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures.
  • Must demonstrate a high level of competency and mastery in effective management resolution of employee and labor relations issues.
  • Possess in-depth knowledge, mastery and skill in two or more primary human resources functions: employment and recruitment, compensation, payroll, organizational design and development, employee training and education.
  • In-depth knowledge of federal, state, and local laws and regulations in human resources.
  • Working knowledge of emerging trends and practices in human resources.
  • Ability to work with and use current HR information technology, SAP and SuccessFactors experience strongly preferred.
  • Proficient use of the Microsoft suite.

Minimum Qualifications
  • Bachelor's Degree in Human Resources, Business Administration, or other related field.
  • Five (5) years progressively responsible human resources management experience including employee relations experience, preferably in a University setting.

Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications
  • Prior Human Resources Generalist with Supervisory experience highly desired.
  • Master's degree in Human Resources.
  • Ability to work with and use current HR information technology, SAP and SuccessFactors experience strongly preferred.

Classified Title: HR Manager
Role/Level/Range: ATP/04/PE
Starting Salary Range: $72,600 - $127,000 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: M-F
Exempt Status: Exempt
Location: Eastern High Campus
Department name: VP for Public Safety Office of
Personnel area: University Administration

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