Position Details

Req ID:

req17824

Position Title:

Benefits Representative

Position Type:

Staff Full-Time

Position Number:

AS8280

OSU Campus:

Stillwater

Department:

Human Resources

Location Address:

Stillwater, Oklahoma
United States

Hiring Supervisor:

Rachel Shreffler

Hiring Range
(Contingent upon available funding):

18.00 - 21.00, Hourly

Work Schedule:

M-F, 8 - 5 p.m.

Faculty Appt Period:

Job Summary:

Consciously and consistently provides excellent customer service.

Obtain an in-depth knowledge and understanding of OSU benefit and retirement plans as well as OSU student health plan in order to administer plans in accordance with plan documents, policies and/or federal and state regulations; i.e. determine eligibility, determine when changes to plan elections can be made, and adhere to various federally mandated regulations and limits.

Assists employees in resolving benefit issues utilizing direct contact with various departments, payroll, technical and vendors. Identifies potential global benefit issues and proactively and appropriately escalates as necessary to resolve further misapplication or miscommunication of OSU benefit plans.

Processes all OSU benefit related forms and verifies correct data entries are made into Banner.

Presents benefit and retirement information at New Hire Orientation and annual enrollment benefit meetings.

Must adhere to confidentiality practices established and regulated through HIPAA.

Participates in a rotational set of duties; i.e. health default, departmental inbox, LTD purge.

Must become a Notary and will be required to notarize documents as necessary.

Must be able to sit or stand for long periods of time. Must be able to work on the computer for most of the day.

Special Instructions to Applicants

Please include a resume, cover letter and contact information for three references.

Education & Experience

Position Qualifications:

Minimum Qualifications:

High School/GED

Two years’ experience in benefits plans.

Post-secondary education may be substituted for experience.

Must be a self-starter and work independently.

Must possess effective verbal and written communication skills.

Must be proficient with a variety of software (word processing, spreadsheet, data base, scanning etc.).

Must be able to work well in a diverse environment.

Critical thinking and problem-solving skills. Accuracy and consistent attention to detail is required. 

Preferred Qualifications:

Bachelor’s degree in Human Resources or Business-related field.

Two years’ experience in employee and/or student health plans.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.