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Business Analyst Professional II

Job Details

Posting Number:


Working Title:

Business Analyst Professional II


VPI-Registrar's Office

About the University of Georgia:

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education ( The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday-Friday, 8:00 am- 5:00 pm

Advertised Salary:

Commensurate with Experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (

USG Core Values Statement:

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Classification Title:

IT Systems Support Professional





Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The Business Analyst Professional II performs business analyst duties including gathering, documenting, and analyzing business processes and coordinating with functional, cross-functional, and technical teams to develop, test, and implement projects. The Business Analyst Professional II creates project plans, coordinates and leads project meetings, ensures project documentation is up to date, and manages tasks related to projects. Additionally, the Business Analyst Professional II prepares project specifications for developers, coordinates testing with functional stakeholders on campus, functionally approves migrations and upgrades in non-production and production instances, and assists with determining the training materials needed for upgrades and projects. The Business Analyst Professional II also supports the development of operational reports related to the projects as well as the development of APIs or data feeds to other applications approved to receive student information.

Knowledge, Skills, Abilities and/or Competencies:

  • Document, communicate, and implement innovative solutions to meet business needs and goals.
  • Technical aptitude, initiative, creativity, and customer service skills.
  • Work both independently and with a team on assignments.
  • Knowledge of, and ability to, apply project management principles.
  • Ability to deliver high-quality system solutions.
  • Effectively collaborate with users and colleagues and demonstrate effective conflict resolution strategies.
  • Build connections with the functional and technical staff using effective communication.
  • Develop business model components such as process modeling (flowcharts), activity diagrams, and use cases.
  • Understand the software development life cycle.
  • Understanding of SQL.
  • Problem-solving and analytical thinking to approach issues logically and systematically.
  • Strong attention to detail without losing focus.
  • Written and verbal interpersonal and communication skills.
  • Quickly adapt to new circumstances, information, and challenges.
  • Apply critical thinking and professional judgement consistently.
  • Organizational and time management skills.
  • Maintain confidentiality of sensitive data.

Physical Demands:

  • Sit at computer for long periods of time.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.


Planning/Implementing/Researching Solutions and Projects:

  • Develop and propose solutions based on business processes and identify issues or operational gaps.
  • Navigate multiple projects and timelines.
  • Conduct business analysis for projects and solutions.
  • Provide analysis to identify downstream effects and impacts of decisions related to projects and solutions.
  • Document and analyze user business processes and solution/project requirements.
  • Prepare detailed functional specifications with technical references.
  • Serve as the liaison between functional users and technical groups.
  • Collaborate with functional users to align operations and pursue both functional and technical process improvements.
  • Gather proven solutions from outside groups to offer best practices.
  • Review changes delivered to upgrades and make necessary recommendations.
  • Assist with analyzing and resolving system operational issues.
  • Schedule and monitor system jobs according to operational calendar.
  • Configuration or scribing of requirements as necessary for vendor solutions.

Percentage of time:



Project Management:

  • Provide project plans and timelines for tasks, projects, and solutions.
  • Plan the rollout of projects, solutions, reports, system upgrades, and enhancements.
  • Develop and maintain standard project documentation such as project plans, risk logs, issue logs, decision logs, and meeting agendas and summaries.
  • Assess the resources needed for projects and plan for upcoming projects and deliverables, accounting for any overlapping projects and deliverable due dates.
  • Ensure required documentation and deliverables adhere to office standards and templates.
  • Perform post-implementation review and analysis to determine any subsequent actions.

Percentage of time:



Use Cases, Testing, Validation, and Data Reporting:

  • Identify all possible testing scenarios and design user acceptance test plans and test cases for upgrades, solutions, and projects.
  • Manage iterative testing process through all environments.
  • Perform integration, regression, and end-to-end testing for solutions, projects, reports, and data feeds.
  • Facilitate timely approval/sign-off of projects and solutions to central IT.
  • Use SQL statements to validate data for testing, identify issues in processes, or to provide information for administration.
  • Develop and deliver quality analysis and data reporting.
  • Data validation and correction.

Percentage of time:



Communication and Training:

  • Develop and give project presentations to faculty, staff, students, and administration.
  • Develop and maintain in-person and online training materials for faculty, staff, students, and administration related to reporting, projects, and solutions.
  • Provide project reports for leadership as needed.
  • Identify and escalate issues and potential project delays.
  • Create communication plans and email drafts for project and solution deployment.

Percentage of time:


Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Nikki Hon

Recruitment Contact Email:


The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest and most comprehensive institution of higher education. Founded in 1785, it is the birthplace of public higher education in America.

Today, UGA enrolls more than 40,000 undergraduate, graduate, and professional students. The main campus has 460 buildings on 767 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 18 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work, Veterinary Medicine, and the Honors College. It offers 24 baccalaureate degrees in more than 140 fields; 33 master’s degrees in 144 fields; 8 educational specialist degrees; four doctoral degrees in 99 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the nation’s best research libraries and contain a total of 5.3 million volumes and one of nation’s largest map collections. The university has had 25 recipients of the prestigious Rhodes Scholarship, making it one of the nation’s top Rhodes producers among public universities. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service for television, podcast/radio, and digital media. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.

Company info
215 S. Jackson St.

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