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Assistant Director, Financial Aid

Georgia State University
Atlanta, GA

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details


Assistant Director of Technology

Enrollment Management

Financial Aid

The Assistant Director for Financial Aid holds a pivotal role in providing strategic leadership and administrative guidance within the Financial Aid office at Georgia State University. The ideal candidate must have knowledge of all functions of the Banner financial aid system: new-year setup and testing, rule creation, fund management, and packaging.  Also, possess proficiency in programming languages (e.g., ProC, PL/SQL). This position also ensures timely processing of financial aid while adhering to all relevant policies and regulations.

WHAT MAKES The Financial Aid Department A GREAT PLACE?

·     A flexible work environment

·     Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

·     A knowledge-sharing organization that works collaboratively with diverse partners.

·     Professional development opportunity and mentorship

·     A rapidly growing center within an academic setting


Impact and Importance: The role significantly impacts the financial success of Georgia State University's students, as evidenced by the following:

  • Student Engagement: Over 83% of the university's 50,000+ students across 6 campuses required engagement with the Financial Aid office during Fall Semester 2019.
  • Aid Disbursement: Over 46,000 students receive awards annually, directly influenced by the oversight and management of this position and its team.
  • Risk Mitigation: Any errors in awarding or returning funds to students could lead to fines or removal of the University from the Title IV program, emphasizing the criticality of maintaining accuracy and compliance.
  • Student Success: Georgia State University is known for its commitment to student success, particularly for under-resourced students, with initiatives that have eliminated disparities in graduation rates based on ethnicity, race, and family income level.
  • Ellucian Banner System

  • Leverage technology using ProC, PL/SQL.
  • Set up and test new year systems in Banner, working closely with IT on system releases.
  • Create selection sets to identify students with C-flags and other FAFSA issues requiring resolution.
  • Create new funds as needed in Banner, establishing accurate awarding rules.
  • Manage transfer of information between Banner and CampusLogic software.
  • Performing any other financial aid processes and testing in Banner as needed.
  • Department of Education Systems

  • Send and receive Institutional Student Information Report (ISIR) files and corrections via EDConnect software.
  • Send/receive Pell and Direct Loan files to/from the Common Origination and Disbursement (COD) system in accordance with federal regulations.
  • Transfer student monitoring through the NSLDS system.
  • Packaging Aid

  • Update packaging, tracking, and budget group definitions and rules as required to ensure federal, state, and institutional aid is awarded correctly.
  • Work with the Director to update student budgets each year.
  • Identify changes in eligibility and repackage awards as needed.
  • Oversee production and release of award letters.
  • Complete summer packaging, updating all necessary processes and rules as required.
  • Coordinate with Admissions for prospective student packaging.
  • Georgia State University Values
  • COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university.
  • INCLUSION AND DIVERSITY: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, equity, and civility.
  • TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place.
  • INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources.
  • EXCELLENCE: Achieving the highest standards and distinction in teaching, research and service.
  • STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents.
  • USG Core Values Statement 
  • The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office.  Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect.  These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.  More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at
  • Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
  •  Equal Employment Opportunity Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.  This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.



    Minimum Hiring Qualifications:

    • Bachelor's degree and three years of supervisory/management experience; or a combination of education and related experience.

    Preferred Hiring Qualifications:

    • Minimum of 5 years of experience in financial aid administration, with demonstrated expertise in Title IV compliance, electronic processing, federal funds management, and team leadership.
    • Strong interpersonal and communication skills are essential for coordinating inter-departmental efforts and external compliance measures.
    • Extensive knowledge of Ellucian Banner and Banner Document Management (BDM).
    • Familiarity with Department of Education software and websites.
    • Knowledge of DocuSign, Qualtrics, and Argos.
    • Experience with SQL preferred.
    • Ability to analyze FAFSA information and apply federal, state, and institutional awarding policies.
    • Strong analytical abilities.
    • Ability to take initiative and meet deadlines.


    College/Business Unit
    Open until filled

    College/Business Unit: Enrollment Management
    Location: Atlanta Campus
    Job Posting: 05/17/24, 5:55:46 PM


    Founded in 1913 in Atlanta, Georgia State University is the second-largest and one of four research institutions in the University System of Georgia. The University serves one-fourth of the graduate students in the university system; it is within a one-hour commute of more than one-third of the state’s population. Approximately 80 percent of all Georgia State alumni live and work in Georgia.georgia_state_university1.jpg

    Georgia State’s main campus is located on 34 acres in downtown Atlanta. University centers in Alpharetta, Brookhaven, Buckhead and Henry County offer students convenient suburban locations for graduate courses in business and education.

    More than 50,000 students annually attend Georgia State University. While 90 percent of the students are from Georgia, students also come from all 50 states and 160 countries. More than 1,400 international students attend Georgia State and graduate students comprise 31 percent of the student population.

    georgia_state_university2.jpgThe University offers more than 52 degree programs in more than 250 fields of study – from public policy and African-American studies to biology and health sciences. Degrees are offered at the bachelor’s, master’s, specialist and doctoral levels through six units: the College of Arts and Sciences, J. Mack Robinson College of Business, College of Education, College of Health and Human Sciences, College of Law and Andrew Young School of Policy Studies. In addition to the numerous degree programs, Georgia State offers full- and part-time programs and day, evening and weekend classes.

    Students have many choices in extracurricular activities including more than 22 fraternities and sororities; and some 250 chartered student groups, including 60 degree-related student groups, seven religious, 24 law-oriented and 22 multicultural/international groups; and 10 honor societies. There is also an active student government association which includes the student senate and the judicial board.

    The Georgia State Panthers are members of the Colonial Athletic Association and compete in 16 NCAA Division I intercollegiate men’s and women’s sports, including basketball, baseball, softball, golf, tennis, track and volleyball. The university announced in April 2008 that is will begin Division I-AA football in 2010.

    The university’s innovative Touch the Earth program brings outdoor recreation ranging from backpacking, rock climbing, sailing, kayaking, rafting and water-skiing to out-of-state snow-skiing and snorkeling trips. And WRAS, Georgia State’s popular 100,000-watt radio voice, is the most powerful student-run radio station in the United States.


    Mission Statement
    Degrees & Majors Authorized
    Compliance, Ethics, and Reporting Hotline


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