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Senior Assistant To, Grade E

Employer
Hofstra University
Location
Hempstead, NY

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

About Hofstra:

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We especially encourage women, people of color, members of the LGBTQ+ community, veterans, and people with disabilities to apply.

Position Title:

Senior Assistant To, Grade E

Position Number:

896709

School/Division:

Enrollment Management

Department:

Student Enrollment, Engagement, and Success - Student Health Services

Full-Time or Part-Time:

Full-Time

Description:

Reporting to the Executive Director of Student Health Services or designee, the Senior Assistant To helps with the daily operations of Student Health Services, overseeing the reception area, check-in flow, and task management.

Responsibilities include, but are not limited to:

  • Provides day-to-day clerical support to Student Health Services.
  • Schedules appointments, prepares documents, updates student records, and scans documents.
  • Checks-in and discharges individuals for appointments.
  • Answers phones and problem solves to ensure the needs of the students are met.
  • Assists students in obtaining appropriate care in a timely manner.
  • Collects and processes payments received for services rendered accurately.
  • Ensures office equipment and supplies are maintained and supplies are ordered within budget.
  • Responds to requests for information from students, staff, parents, and other Hofstra community members.
  • Facilitates the workflow of the reception area, ensuring tasks and daily deadlines are met and work is completed accurately.
  • Interfaces with other departments and vendors as needed to ensure continuity of services are provided.
  • Serves as a resource for MEDICAT EHR system and works with the IT department to troubleshoot any issues with the system.
  • Reviews all tickets associated with student visits to ensure quality and consistency of information and reconciles any issues.
  • Verifies immunization data received from students and ensures data has been input accurately into EHR for NYS Public Health Law compliance.
  • Runs immunization compliance reports and contacts various internal departments within the Hofstra community to ensure compliance.
  • Supervises student employees and assigns tasks to other support staff when needed to ensure optimum operation of the office.
  • May perform other duties not specifically identified above but which require the same degree of skills normally included within the above job title.

Hours:
Tuesday through Friday from 11am to 7pm.
Saturday from 10am to 6pm.
Subject to bumping

Qualifications:

  • Detail-oriented, team player, able to handle multiple priorities in a fast-paced working environment subject to multiple interruptions.
  • Ability to handle confidential and sensitive information with the utmost discretion.
  • Excellent problem-solving abilities and ability to analyze and revise operating practices to improve overall efficiency to best meet the needs of the student population.
  • Exceptional interpersonal communication and phone skills.
  • Superior organizational skills and dedication to completing and delivering assigned projects in a timely manner.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Preferred Qualifications:

  • Previous experience with EHR systems.

Deadline:

Open Until Filled

Date Posted:

02/22/2023

EEO Statement:

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.

Salary/Salary Range:

$45,016

Organization

Working at Hofstra University

Hofstra University is a dynamic private university where students will benefit from large-university resources and thrive within a small college atmosphere.  At Hofstra, students can choose from 155 undergraduate and 170 graduate program options within the Frank G. Zarb School of Business; Hofstra College of Liberal Arts and Sciences: the Peter S. Kalikow School of Government, Public Policy and International Affairs; School of Humanities, Fine and Performing Arts; School of Natural Sciences and Mathematics; the Hofstra Northwell School of Medicine at Hofstra University and Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies at Hofstra University; Hofstra University Continuing Education; Honors College; Lawrence Herbert School of Communication; Maurice A. Deane School of Law; School of Education; School of Engineering and Applied Science; and School of Health Professions and Human Services. Students also benefit from small classes (student-to-faculty ratio of 13-to-1 and an average undergraduate class size of just 21 students), flexible schedules, and close proximity to the cultural and networking aspects of New York City.

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