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Assistant Director / Case Manager

NC State University
Raleigh, NC

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Administrative Jobs
Student Affairs, Counseling
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:


Internal Recruitment :


Working Title:

Assistant Director / Case Manager

Anticipated Hiring Range:

$65,000 - $75,000

Work Schedule:

Monday - Friday, 8:00 am - 5:00 pm; with possible evenings and weekends. Remote work available at least 1 day weekly dependent on unit needs. This is subject to change at any time and at the discretion of the supervisor.

Job Location:

Raleigh, NC

Department :

Environmental Health & Safety

About the Department:

The primary responsibility of the Violence Prevention and Threat Management Program is to ensure community members are aware of how to identify and share concerns regarding students, staff and faculty and that appropriate follow up is ensured to meet the needs of the individual and community. This office facilitates the University Behavior Assessment Team and its mission is to ensure that effective intervention and management is provided to situations that pose or may pose a threat to the safety of the community. The primary goal is to work effectively with community partners to prevent violence so that the University may remain a safe environment in which to work and learn.

Essential Job Duties:

The Assistant Director/Case Manager position supports the Director of Risk Assessment, Violence Prevention, and Threat Management and related University behavior threat assessment, case management, and violence prevention programs. Since its inception in 2008, the number of cases referred to the Behavior Assessment Team (BAT) continues to increase. The number of outreach and prevention initiatives has grown substantially. The growing caseload coupled with the need to expand the program’s training component mandates additional staffing.
The Assistant Director/Case Manager is a full-time position with a 12-month appointment. This position will report to the Director of Risk Assessment (Risk Assessment Case Manager) under Violence Prevention & Threat Management and works integrally with partner units, including the Division of Academic and Student Affairs (DASA) and Human Resources (HR).
Primary Responsibilities

Consulting/Advising (Assessment/Threat Management)

  • The Assistant Director/Case Manager conducts threat assessments and develops and implements case management strategies in cases involving situations involving students, employees, and non-affiliates.
  • Conduct threat assessments, threat management plans and safety plans with individuals of concern and identified victims or potential victims of violence.
  • Assist in providing comprehensive outreach and consultation services to faculty, staff and students through the use of traditional in-person presentations, social media, and other creative multi-media efforts.
  • Provide timely and appropriate referrals to support services within the University and coordinate intervention plans through the use of and collaboration with various University and off-campus resources in order to minimize or resolve concerns

Knowledge – Professional/Case Management
  • Assist in the appropriate and ethical assessment of data collected by and about individuals of concern in an effort to develop and maintain best practices.
  • Assist in managing a case management database by ensuring all correspondence, notes, and action items are accurately documented in a timely manner.
  • Monitor and track individual cases and progress to ensure compliance with recommendations, on-going assessment and to address new or emerging concerns as they arise.

Communication and Teamwork
  • Partner with external community agencies and law enforcement, as appropriate.
  • Partner with the Office of General Counsel, the Counseling Center, Employee Relations, Student Conduct, University Police and other key stakeholders to ensure comprehensive case management.
  • Collaborate as part of the University’s NCSU Cares Team and the University’s BAT.

Outreach and Prevention
  • Assist in the development of prevention and outreach campaigns related to such issues as workplace violence prevention, suicide prevention, targeted violence, and other related topics.

Other Responsibilities:

  • Other duties as assigned.

Minimum Education and Experience:

  • Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Other Required Qualifications:

  • Experience in conducting suicide, violence risk assessments and/or threat assessments and developing management strategies.
  • Experience conducting training on topics such as suicide prevention, workplace violence prevention, domestic violence awareness, conflict management, classroom behavior management and dealing with disruptive behavior.
  • Case management experience.
  • Demonstrated ability to identify problems and use sound judgment and reasoning to make crucial decisions autonomously.
  • Ability to establish collaborative relationships with campus and community partners
  • Ability to work effectively and collaboratively as part of a cohesive multidisciplinary team-oriented environment.
  • Experience working with Microsoft Office, Google Suite and SPSS.
  • Strong oral and written communication skills.
  • Data and records management skills.

Preferred Qualifications:

  • Master’s degree in social work, mental health, psychology, counselor education or
    other relevant degree
  • Certified Threat Manager
  • Experience in Digital Threat Assessment
  • Clinical experience
  • Relevant licensure, such as LSW, LCSW, or LPC
  • Experience working in a higher education setting
  • Experience in working with interpersonal violence (for example, through violence
    risk assessment, investigations, or victim advocacy)
  • Experience in conducting behavior threat assessment and threat management
  • Experience working with high risk cases
  • Experience with using structured professional judgement tools.
  • Experience with using a case management database system.
  • Experience partnering with Human Resource related issues.

Required License(s) or Certification(s):

  • Valid Drivers license required.
  • A valid North Carolina driver’s within 60 days of start date.

Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

Please include as attachments a resume and cover letter.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Medical Emergencies

Department ID:

423501 - EHPS Risk Assessment


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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