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Student Success Coach (Part-Time) - Coca Cola Scholars Program

Kennesaw State University
Kennesaw, Georgia

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Administrative Jobs
Institutional & Business Affairs, Athletics
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title: Student Success Coach (Part-Time) - Coca Cola Scholars Program
Location: Kennesaw, Georgia
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 271267
About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia.Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.


Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Department Information

1. Provides success coaching to students in the Coca-Cola Scholars Program (CCSP) within the
department of Student Success Programs (SSP).
2. Supports the Associate Directors of SSP and staff from KSU Admissions with recruiting and onboarding new cohorts of CCSP students.
3. Provides relevant coaching data for evaluating the impact of coaching services on CCSP
4. Participates in co-curricular programming created for or inclusive of CCSP students.
5. Collaborates with campus partners (e.g. Registrar¿s office, Enrollment Services, Bursars and
Financial Aid) to assist students with course registration, scholarship retention, co-curricular
involvement, and student life immersion.

1. Experience working with high achieving academic students

2. Knowledge of student success strategies for various student populations

3. Familiar with scholarship program frameworks (e.g., HOPE, Zell Miller, etc.)

Job Summary

Provides guidance and counsels students on an individual or group basis regarding personal, social, academic, educational, and career concerns. Connects students with appropriate campus resources to address individual needs and concerns. Assists in program-specific workshops. Serves on various program, department, college and/or university committees as required.

This position is considered limited-term staff since it utilizes contingent funding which is currently only secured through June 30, 2026. Employment thereafter will be conditional based on continued availability of funding.


1. Advises and supports students by connecting with appropriate campus resources to address inquiries, obstacles, challenges, and concerns
2. Guides students in defining academic, personal, and/or professional objectives, fostering life skills development, promoting involvement in co-curricular and extracurricular activities, and facilitating leadership enhancement
3. Investigates and addresses student issues promptly, ensuring resolution and providing crisis intervention when required
4. Monitors student progress toward degree attainment and graduation
5. Operates university systems to coordinate student initiatives, disseminate notifications, review relevant student data, and examine case notes
6. Participates in tracking and evaluating key metrics to gauge the effectiveness of graduation coaching efforts
7. Participates actively in assigned program, department, college, and university committees
8. Contributes to the creation of tailored student programming as necessary
9. Conducts workshops and conferences for students as deemed necessary

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
Two (2) years of experience in a student success or support related role

Preferred Qualifications

Additional Preferred Qualifications
Proficient in utilizing commonly used software within higher education advising and coaching settings to effectively support and engage with students.

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Experience in a higher education setting

Proposed Salary

The budgeted salary range is $22.62 to $25.30 per hour. Offers are based on relevant experience.

Knowledge, Skills, & Abilities

Able to utilize career and personality inventories
Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledgeable in high impact practices, trends in advising, and general education requirements for degree programs
Knowledge of federal and state rules and regulations as they apply to financial aid

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225,

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check
  • Standard Enhanced
  • Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.


Founded in 1963, Kennesaw State University (KSU) is the third-largest in the University System of Georgia with more than 22,500 undergraduate and graduate students representing 142 countries.

KSU is located just northwest of Atlanta in Cobb County near historic Kennesaw Mountain, allowing students to experience the best of Atlanta while enjoying the serenity of a 384-acre, beautifully landscaped pedestrian-friendly campus.kennesaw_state_university1.jpg

Accredited by the Southern Association of Colleges and Schools (SACS), KSU offers 70 bachelor's, master's and doctorate degree programs including undergraduate degrees in education, health, business, the humanities, the arts, science and math and graduate degree programs in nursing, business, information systems, conflict management, public administration, education and professional writing. The university’s expanding doctoral programs currently offer a Doctorate of Education in Leadership for Learning, Doctorate of Business Administration and Doctorate of Nursing.

Additionally, nursing students from Kennesaw State have one of the highest passing rates on the statewide licensing exam and are highly sought-after in the medical community, while the College of Education is the second-largest preparer of teachers in the state. The Executive MBA program, housed in the Coles College of Business, is the second-largest program in the country and has been recognized by BusinessWeek.

kennesaw_state_university2.jpgKSU’s national reputation has gained steam and has been recognized by U.S. News & World Report for the past two years as an “Up-and-Coming Masters University in the South,” ranking among the top ten (8th) in the 2010 issue of “America’s Best Colleges.” In addition, the university’s First-Year Experience has been named an “Academic Program to Look For” by U.S.News for seven consecutive years and was named one of 12 founding institutions in a project called "Foundations of Excellence in the First Year of College."

The university has committed itself to expanding the global experience of students, faculty and staff through its Quality Enhancement Plan (QEP), known as the "Global Learning for Engaged Citizenship" initiative, which began in 2007. This program focuses on increasing opportunities for international learning experiences. In spring 2009, KSU awarded its first Global Engagement Certification to graduate and undergraduate students. This certification recognizes students’ achievements in learning global perspectives and developing intercultural skills.

As a destination campus, KSU offers students plenty of opportunities to experience campus life by participating in more than 150 student groups and organizations, including student government, sororities and fraternities, club and intramural sports, social and special-interest organizations, student publications and honor societies.


In 2009, the Kennesaw State Owls completed a reclassification from NCAA Division II to NCAA Division I, competing in the Atlantic Sun Conference. During the transition from 2005-2009, KSU teams have won six Atlantic Sun Conference tournaments in five sports, including men’s indoor and outdoor track, women’s soccer, softball and cross-country.

Kennesaw State University has been recognized as one of the top universities in the country by the Chronicle of Higher Education’s “2009 Great Colleges to Work For.” KSU was recognized among the top 10 schools in six categories – confidence in senior leadership, teaching environment, collaborative governance, professional/career development programs, physical work space conditions and post-retirement benefits.

Kennesaw State was originally established by the University System of Georgia as Kennesaw Junior College serving 1,000 students. The college became a four-year institution in 1976 and was named Kennesaw College in 1977. In 1988, on its 25th anniversary, it was named Kennesaw State College and in 1996 became Kennesaw State University.

Company info
1000 Chastain Road

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