Skip to main content

Building Maintenance Manager (Zone 3)

University of Massachusetts Amherst
UMass Amherst

Job Details

Job no: 523344
Work type: Staff Full Time
Location: UMass Amherst
Department: Building Maintenance
Union: PSU
Categories: Facilities/Grounds, PSU A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the general direction of the Assistant Director of Building Maintenance, the incumbent will manage Building Maintenance Zones, including supervisors, skilled and semi-skilled trades personnel, and service contractors in the performance of duties related to the maintenance, repair, alteration, and operation of buildings, building systems, and equipment on the Amherst campus and other university properties and remote locations.

Essential Functions

  • Directs an in-house staff that will handle projects that support the maintenance and alterations functions of the Building Maintenance department.
  • Writes, reviews, and approves contract documents for chillers, refrigeration, Metasys controls, fume hoods, and other maintenance projects.
  • Coordinates with other Physical Plant departments, Environmental Health & Safety (EHS), Building Coordinators, and Campus Planning personnel in order to maximize effectiveness and enhance customer service while minimizing disruptions to the campus environment and surrounding neighborhoods.
  • Initiates, executes, and completes various personnel action, interviews, recommendations for hire. Completes annual performance evaluations, corrective discipline cases, personnel actions, skills development, counseling, and training.
  • Responsible for staffing, scheduling, and training all personnel and for assuring that all licenses and certifications are up-to-date.
  • Responsible for the standards of maintenance for all architectural, electrical, and mechanical systems in academic, residential, research, and administrative spaces. Routinely deals with safety inspectors to assure compliance with applicable codes, to maintain inspection certificates, and to obtain permits.
  • Cooperates with and contributes information to Customer Service and Work Management in their efforts to develop and maintain an up-to-date and dynamic listing of the deferred maintenance work for academic, residential, research, and administrative buildings and buildings systems. Works closely with Facilities and Campus Planning technical professionals on deferred maintenance projects.
  • Meets routinely with campus customers to determine their needs. Develops and implements procedures and new approaches that continually promote and assure quality improvement and exhibit a clear commitment to customer service to meet the needs of a diverse campus community.
  • Participates in discussions related to staff planning and resource allocation.
  • Participates in sensitive employee-related matters, such as acting as a grievance hearing officer and/or conducting labor relations discussions with decision-making authority for Building Maintenance.
  • Uses access to sensitive and/or not yet public university-related information only in the performance or the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
  • Understands, is committed to, and supports affirmative action and non-discrimination goals.
  • Performs other related administrative and technical duties as required.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Associate’s degree or valid Construction Supervisor License, Plumbing License, Electrician license, or Master Trades license with 6 (six) years of progressively responsible facilities management experience.
    • Experience in maintaining heating, ventilating, and air conditioning systems is required.
    • Demonstrated experience in budget planning and employee supervision in a large organization.
    • Current valid driver’s license.
    • Capable of wearing a respirator.
    • Working knowledge of Microsoft programs, including Excel and Word.
    • Must be able to work nights and weekends during campus weather and facility-related emergencies.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure):

    • Certificate in UMass Supervisory Leadership Development within one (1) year of appointment
    • OSHA Construction Card—10 Hours within one (1) year of appointment

    Physical Demands/ Working Conditions

    Ability to engage in significant physical activity in the field, including inspecting buildings and responding to emergency situations whenever required. Capable of wearing a respirator.

    Work Schedule

    Monday - Friday 1st shift. Must be able to work nights and weekends during campus weather and facility-related emergencies as business needs dictate.

    Salary Information

    Level 28

    PSU Hiring Ranges

    Special Instructions to Applicants

    Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

    Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: May 9 2024 Eastern Daylight Time
    Applications close: Aug 9 2024 Eastern Daylight Time


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


    Company info
    Whitmore Administration Building

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert