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Student Services Specialist - Enrollment Srv/Financial Aid & Basic

El Camino Community College
Torrance, California
$5,752 per month

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Community College

Job Details


El Camino College


Student Services Specialist - Enrollment Srv/Financial Aid & Basic

Req: C2324-032

Division: Student Support Services

Close Date:  THURSDAY, MAY 23, 2024 at 3:00 p.m.


Complete job description and application available online at:



Under the direction of an assigned supervisor, perform specialized duties in an assigned student services area such as EOP&S, student affairs, evaluations, disabled student services or other assigned area; recommend action regarding the status of students and represent assigned program to other student services.



Perform a variety of specialized paraprofessional duties to provide services to students in an assigned student services area.


Provide specialized information and technical assistance to students regarding transfer and graduation requirements, student activities and available programs and services.


Interpret, apply and explain complex rules regulations, requirements and restrictions related to assigned student services area; refer students to other student services as appropriate; recommend action regarding student applications for the assigned program or service.


Answer questions and serve as technical resource to students, instructors and others in assigned area of student services.


Communicate with other District departments and personnel, educational institutions, community organizations and other outside organizations and agencies to exchange information and coordinate activities.


Maintain various records and files related to students and specialized functions of assigned area; compile information for reports as required.


Train and provide work direction to student assistants and other personnel as assigned; assign and review work; participate in selection and evaluation processes as requested.


Prepare and process forms, applications and other documents according to established program requirements and College policies.


Operate a PC or computer terminal to update records, input data, generate reports and verify student information; assure accuracy and completeness of data.


Operate a variety of office equipment such as typewriter, computer terminal, calculator and copier.


Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.


Perform related duties as assigned.



Education and Experience:

Any combination equivalent to: two years of college-level course work in social science, human services or a related field and two years of increasingly responsible experience in a related student services program.



A successful student services specialist is dynamic and thrives in a fast-paced environment. Attention to detail and organizational skills are highly desirable. Excellent communication skills are desired, including both interpersonal and public speaking. Experience with safe food handling procedures including the transport, preparation, storage or service of food in a food facility is desirable. Knowledgeable of the federal Supplemental Nutrition Assistance Program (SNAP), and it's California branded, CalFresh program, application process and eligibility requirements. Experience or knowledge of Basic Needs resources/services such as but not limited to food banks, clothing closets, housing access and support, access to health care including mental health support, and knowledge or experience with public services such as the Department of Public Social Services (DPSS) is desirable.



Knowledge/Areas of Expertise:

Functions, operations and activities of an assigned area of student services.

Modern office practices, procedures and equipment.

Record-keeping techniques.

Oral and written communication skills.

Interpersonal skills using tact, patience and courtesy.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Telephone techniques and etiquette. .

Applicable sections of State Education Code and other applicable laws.

Principles and practices of training and providing work direction.

Technical aspects of field of specialty.



Perform specialized paraprofessional duties in an assigned area of student services.

Read, interpret, apply and explain rules, regulations, policies and procedures related to a specialized area of student services.

Train and provide work direction to others.

Communicate effectively both orally and in writing.

Type at an acceptable rate of speed.

Work independently with little direction.

Maintain records and prepare reports.

Work confidentially with discretion.

Meet schedules and time lines.

Establish and maintain cooperative and effective working relationships with others.



Office setting

Some travel may be required.

Hand and finger dexterity to operate various office equipment.

Days and hours may vary.

Additional hours may be required.


STARTING SALARY: $5,752 per month.

Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step 6 is reached ($7,382 per month). Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).


CLOSING DATE: THURSDAY, MAY 23, 2024 at 3:00 p.m.



This position is a full-time, twelve-month position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive workdays. Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.


Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.



Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (



Health, Life, Dental and Vision Insurance

The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.


Sick Leave and Disability

Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.



Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.


Summer Work Hours

During the summer, employees work eight 32-hour work weeks with full pay.



An applicant must submit the following by the closing date:

Online application:

Cover letter describing how applicant meets the qualifications.


Resume including educational background, professional experience, and related personal development and accomplishments.


Pertinent transcripts (PDF format only) as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE PDF document.


Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit:



IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.


If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at


Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).



In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published an Annual Security Report, and all required statistical data. These publications include Clery crime statistics for the previous disability three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.



The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.


Welcome to El Camino College

You don't have to be an ECC student to enjoy our beautiful campus. Visit us online through our website, or on campus any time -- we are YOUR community college.

Founded in 1947, El Camino College is situated on a beautiful and spacious 126-acre campus near Torrance, California. The college enrolls more than 25,000 students each semester and boasts a curriculum of over 850 highly regarded academic and career programs taught by exceptional faculty.

Where are we located?

El Camino College is easily accessible from the 405 and 91 freeways, at the corner of Manhattan Beach and Crenshaw boulevards near Torrance. A daylong parking permit costs $3 – you may purchase a parking permit from one of the dispensers available in various lots. Please do not park in staff-marked parking stalls. Click here for the Campus Map.

El Camino College – A South Bay Tradition

Since the opening of El Camino College over 70 years ago, we have been dedicated to serve our community's educational and cultural needs. El Camino College is well-known for our academic excellence, our consistently high transfer rate to four-year colleges and universities, and our exceptional career training programs.

El Camino College offers many outstanding features, including:

  • Transfer agreements with many four-year universities
  • Flexible scheduling
  • Ranked among the largest single-campus, two-year colleges in the nation
  • Excellent career training programs
  • Outstanding community education programs
  • Only $46 per unit for California residents


President's Message

Our mission at El Camino College is to make a positive difference in people's lives. We provide excellent comprehensive educational programs and services that promote student learning and success in collaboration with our diverse communities. We are dedicated to achieving our mission and ensuring that everyone who wishes to pursue higher education and earn a degree or certificate is able to accomplish that goal at El Camino College.

The college will implement several innovative programs in the coming year, all designed to increase access to a college education and ensure students are successful once they arrive here. In our pursuit for equity and achievement we are constantly working to ensure that all students have what they need to succeed – in the classroom, in the tutoring lab, in the library, in the concert hall or on the playing field. Students have access to facilities that support teaching and learning, backed by the technology necessary to support their success.

We are also proud to be a strong and trusted partner in the South Bay, working with community leaders to align our programs with the workforce needs of the future. We share a common interest in the economic vitality of the South Bay, and we are a proactive provider of education and training that support this region.

Watch for future innovations such as expanded evening/weekend classes for working adults, new educational technology initiatives and additional college/career pathways with area high schools.

Dena P. Maloney, Ed.D.

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