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Executive Director of Dining Services

University of Richmond

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Executive Administration Jobs
C-Level & Executive Directors
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

University of Richmond
Richmond, Virginia
Executive Director of Dining Services

Founded in 1830 in Richmond, Virginia, the University of Richmond provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. As a top-25 liberal arts university, UR celebrates the idea of a changing and evolving world and makes it its mission to prepare Spiders to lead it. The university currently enrolls approximately 3,200 undergraduates from 47 states, Washington, D.C., Puerto Rico, the Virgin Islands, and 62 countries, as well as approximately 800 graduate/professional students.

The Position
Reporting to the senior associate vice president for campus operations, the executive director of dining services provides senior leadership, logistical management, and financial oversight for the University's award-winning and self-operated food services program serving a predominantly residential undergraduate campus of 4200 students and 1700 faculty and staff and guests and visitors. The dining program includes the Heilman Dining Center, an all-you-care-to-eat marketplace eatery, eight retail dining locations, concessions, and a commissary and catering production area. Dining Services generates revenues of over $21 M annually and employs approximately 190 full and part-time regular staff in addition to 200 part-time student workers. The executive director is a proven leader who will actively participate in campus life and activities, work closely with the summer conferences program, and proactively support sustainability, diversity, staff development, and engagement. Key responsibilities include ensuring that best practices are identified and successfully implemented as part of all daily operations in culinary excellence, customer service, nutrition education, and accountable business systems.

The successful candidate must possess a bachelor's degree, preferably in food service, hotel/restaurant management, or business administration, and ten years or more of progressive leadership or mid to senior management experience in a large-scale food and beverage operation. Five to seven years of experience working in a higher education setting is preferred. Qualified candidates must have demonstrated tact and diplomacy to work and lead within a University's community; the ability to apply critical thinking, exercise flexibility, and work calmly and efficiently under pressure; excellent interpersonal and conflict resolution skills; strong aptitude for verbal and written communication, presentation, and relationship development; effective management of diverse human resource needs; ability to identify, develop and provide work force training opportunities for staff at all levels; demonstrated understanding of special needs of customers including, but not limited, to nutrition, religious, dietary and ADA requirements; thorough knowledge of best practices in management for large quantity foodservice, catering and retail food service operations; demonstrated collaborative approach to teamwork, organization, administration, and problem solving; knowledge of financial strategies and finance-related performance metrics; excellent fiscal management skills; ability to learn and use current technologies; capacity to recognize public relations matters as they relate to the standards of the institution.

Application and Nomination
Review of applications will begin June 14, 2024, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Laura Puckett-Boler at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email

The compensation for this position will be competitive, along with relocation assistance and a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, and more.

Visit the University of Richmond website at
UR Dining Services website:

The University of Richmond values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

Institutional Statement on Diversity, Equity, Inclusion, and Belonging
Members of the University of Richmond community embrace the dignity, worth, and well-being of all individuals. We recognize that our diversity is among our greatest strengths, serving as a foundation for academic and workplace excellence that enriches our entire University community and is an essential feature of our mission to prepare students to lead "lives of purpose…in a diverse world."
Our shared values of student growth, the pursuit of knowledge, educational opportunity, diversity, equity, inclusivity, and belonging, and ethical engagement reflect our commitment to making Richmond's transformative education accessible to students from all backgrounds; to promoting thoughtful, intellectually rigorous, and respectful engagement with a wide range of backgrounds, viewpoints, and perspectives; and to fostering a diverse learning community and workplace in which all Spiders feel as though they belong in our web and can fully and authentically participate in University life.
We acknowledge that all of us — students, staff, and faculty — share responsibility for upholding, implementing, and embodying these values.

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Working at University of Richmond

Founded in 1830, the University of Richmond is one of America's premier private universities. The University blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. A nationally ranked liberal arts university, Richmond offers a unique combination of undergraduate and graduate programs through its schools of arts and sciencesbusinessleadership studieslaw, and continuing studies. The 350-acre suburban campus, including a 10-acre lake, is consistently cited by The Princeton Review as one of the most beautiful campuses in the nation.

With approximately 3,000 undergraduate students, Richmond offers 55 majors, 42 minors, and 12 concentrations at the bachelor's level. Graduate students can choose from six master's degrees programs, an MBA program, a juris doctorate, and six dual-degree programs in law. Continuing studies options include programs at the associate, bachelor, and master levels, in addition to numerous non-credit offerings.

Richmond faculty members are outstanding leaders in their fields. Of the 312 full-time faculty at the University, 98 percent hold doctorate or terminal degrees. Richmond has a student-faculty ratio of 9:1, with zero classes taught by teaching assistants. Our faculty members are in the classrooms and the labs, working closely with students to maximize their educational experiences.

U.S. News & World Report ranked Richmond one of the best liberal arts universities in the nation and in the top 35 for undergraduate research. BusinessWeek ranked The Robins School of Business in the top 20 nationally and fourth for academic quality, as well as among the top 15 part-time MBA programs. Kiplinger’s Personal Finance magazine named Richmond in the top 25 for best value among private colleges and universities

As locals like to say, Richmond is "easy to love" because of its rich history, stunning architecture, natural beauty and quality of life. It's been named one of the top cities in which to live and work by numerous national sources, including Forbes magazine. As the capital of Virginia, Richmond is home to the state legislature, a growing number of Fortune 500 companies and industries ranging from finance to agriculture. In fact, Forbes also recently ranked Richmond as the sixth best city to get a job in the U.S. Nearly one million people live in the Greater Richmond region and enjoy an array of cultural opportunities including 35 museums; numerous theatre companies; a symphony, a ballet and an opera; a thriving public forum; three professional, minor-league sports teams; a coliseum for major concerts and sporting events; and much more. Located just 100 miles south of Washington, D.C., Richmond is only 90 minutes from Virginia's beaches and 90 minutes from the spectacular Blue Ridge Mountains.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success.  In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE

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