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Community Director

University of North Carolina at Chapel Hill
Chapel Hill, NC

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Administrative Jobs
Institutional & Business Affairs, Communications & Marketing
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Career Area :

Student Services

Posting Open Date:


Application Deadline:


Open Until Filled:


Position Type:

Permanent Staff (EHRA NF)

Working Title:

Community Director

Appointment Type:

EHRA Non-Faculty

Position Number:

20017177 & 20017186 & 2001718

Vacancy ID:


Full Time/Part Time:

Full-Time Permanent



Hours per week:


Position Location:

North Carolina, US

Hiring Range:

$37,800 - $48,024

Proposed Start Date:


Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

Carolina Housing is committed to providing convenient housing that is secure, inclusive, and supportive. Students create a home in our on-campus communities, build life-long friendships and develop skills for their current and futures successes as they journey through their Carolina experience. In support of this mission, the department provides a comprehensive campus housing operation for approximately 10,000 residents including business services, residence life and education, family housing, administrative services, housekeeping, maintenance, human resources, marketing, and information technology. Within these operations, over 500 full-time, part-time, and student staff are responsible for 3.1 million square feet of residential space and an annual auxiliary budget of over $70 million. The department receives no State funding, which makes the operation unique in that it must manage both revenue and expense projections and budgets. The department is also dynamic in that it must continuously adjust to changes in student preferences, demand, rate levels, and a changing landscape of construction and renovation, and enrollment growth. Carolina Housing prides itself on being student-centered, data -driven and dedicated to continuous improvement. To that end, the department is amid implementing its five-year strategic plan and in the process of long-term capital planning that is likely to include renovation and new construction.

Position Summary:

Community Directors develop and coordinate residential communities of approximately 400-1000 predominantly undergraduate students that augment and extend the intellectual climate of the University. Community Directors serve as the lead educator for students in the community and are designated as managers of their communities; including facilities operations, budget management, student conduct, and crisis management. Community Directors assess, plan, implement, and evaluate intentional learning opportunities in the community to meet the developmental needs and learning objectives of students and staff. Community Directors have responsibility for the selection, training, evaluation, supervision and mentoring of 20-50 student staff. Community Directors are expected to have direct contact with residents, including advising a community government, providing guidance to Learning Communities where applicable, and through routine daily interactions. During their tenure, Community Directors may have the opportunity to instruct a section of the Peer Leadership in University Environments (PLUE) course. Summer Operations, as a major revenue-generating business, entails the assignment of the CD during summer months to either Summer School housing, Summer Orientation, Departmental Summer Projects, or conferences and camps.

The successful candidate has a passion for working with a diverse student population, committed to student learning and development, and strong critical thinking and problem solving skills. A successful staff member demonstrates initiative, possesses the ability to work autonomously as well as part of a team, and maintains a positive attitude. Strong supervisory, administrative, communication, and counseling skills are essential.

Community management functions include: administrative duties, budgeting, record-keeping, and timely response to requests for information; assessing and implementing changes that will connect the community to the academic functions of the University; serve as the primary resource and point-of-contact for residents in the community; manage crises, conflict, and conduct situations in the community and for areas when on-call; serve as a primary hearing officer for the community; maintain administrative and data entry functions related to the conduct process; serve as facility manager for the community, including responsibility for keys, furnishings, administrative functions, and liaison with Housekeeping and Housing Support. From May to August, provide oversight to conferences, camps, Summer School or Departmental summer projects: work in a small team with additional Community Directors to co-facilitate the supervision of student staff in joint communities. Be available to work non-traditional hours during opening and closing to accommodate check ins and check outs.

Community leadership functions include: assess needs, develop outcomes, and create intentional learning opportunities that augment and support classroom learning; develop and facilitate activities, workshops, and seminars for residents and staff; establish working relationships with faculty concerning the developmental and pragmatic skills that foster learning opportunities; select, train, supervise, and evaluate an inclusive student staff; advise and provide oversight for community governments and residential learning programs; if applicable, provide leadership, direction, and support for faculty and professional staff within the assigned community.

Demonstrate active involvement in the Department of Housing and Residential Education, the Division of Student Affairs, the University and the profession: serve as a representative of the department for issues involving student life, campus housing, and student learning opportunities; participate fully in committees and initiatives for the Residential Education Unit and the department; develop and implement a professional development plan in conjunction with a supervisor.

Minimum Education and Experience Requirements:

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Required Qualifications, Competencies, and Experience:

Experience working with diverse undergraduate and graduate/professional student, faculty, and staff communities such that exist at Carolina, which reflect an array of ethnic, racial, cultural, faith, gender, and other identities.

Preferred Qualifications, Competencies, and Experience:

A Master’s Degree in Student Affairs Administration, Higher Education Administration, or similarly related field. Undergraduate, graduate, or professional experience in a Housing position such as Resident Advisor, Graduate Assistantship, Internship, or similar experience. Experience supervising staff. Demonstrated ability to utilize technology in the delivery of student programs.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions:

Application materials must include a cover letter, resume, and a minimum of three (3) professional references with contact information and relationship to candidate.


The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.

Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television.

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid.

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services.

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI.

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas.

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies.

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them!

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