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Program Specialist - Veterans Benefits Processing - Student Employee (3 Positions Available)

Job Details

Requisition:

202400123ST

Title:

Program Specialist - Veterans Benefits Processing - Student Employee (3 Positions Available)

Employee Class:

Student Employee

College Work Study Position:

Yes

Department:

Veterans Benefits Processing

Division:

Division of Enrollment Success

Hours per week:

Max 20

Hiring Rate:

7.25 – 10.00/hr

Nature & Purpose of Position:

A VBP Student Worker will be responsible for:

  • Assisting VA and/or Hazlewood beneficiaries with any claims or issues
  • Distribute information about VA and/or Hazlewood programs and educational benefits
  • Help Veterans and their beneficiaries with questions about benefits
  • Assist with processing required documentation for their benefits
  • Help maintain and organize files regarding military educational benefits
  • Student workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phone
  • General office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students’ military educational benefits
  • Communicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic manner
  • Refers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)
  • Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outings
  • May provide outreach services
  • Answering phones
  • Other duties as assigned

Other Requirements for the Position:

  • Must be using a VA Educational benefit at SHSU
  • Pay as of now has to be 7.25/hr because this is a Federal program and the Federal Min. Wage is 7.25/hr
  • Must fill out VA Work Study Form found here:https://www.vba.va.gov/pubs/forms/vba-22-8691-are.pdf and submit it to Veterans@shsu.edu.

Open Date:

04/26/2024

Position Number:

9N9262

Contact Name & Title:

Becky Paschal

Contact Phone:

9362942544

Contact Email:

bxp016@shsu.edu

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

Organization

About Sam Houston State University

For more than 140 years, Sam Houston State University has been preparing students for meaningful lives of achievement. Its motto, "The measure of a Life is its Service," resonates among its 22,000 students, eight colleges and well beyond its historical roots through research, creative endeavors, service learning, volunteering and more.

SHSU is an inclusive institution whose mission is to provide high quality education, scholarship, and service to students. With over 90 bachelor degrees, 50 master’s, and 11 doctoral programs—including the nation’s first Ph.D. in forensic science, SHSU provides an exceptional college experience for every student: traditional or non-traditional; first generation; international; or online.

Service to self and others is paramount at SHSU and reflected in all university organizations and programs. In fact, the university was named to USA Today’s Top 50 in the U.S. for “commitment to civic engagement and global awareness,” in addition to being classified a "Community Engaged Campus" by the Carnegie Commission on Higher Education. This honor, bestowed to only 311 public institutions nationwide, acknowledges the university's significant commitment to service.

Sam Houston State University has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas, Huntsville provides area residents with a sense of community and belonging, although just an hour drive north of Houston. 

SHSU is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215. SHSU is committed to promoting a campus culture that embraces diversity and inclusion. The University acknowledges and values our responsibility to cultivate an equitable and inclusive environment where students, faculty, staff, and community recognize the benefits of collaboration and mutual respect through diverse identities and experiences.

Member The Texas State University System  

Company info
Website
Telephone
936-294-1070
Location
1905 University Avenue
Huntsville
TX
77340
US

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