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Program Coordinator, International

Job Details

Program Coordinator, International

Date Posted: 05/10/2024
Req ID: 37223
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Position Number: 00056033


About us:
The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada’s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise - Here’s where it changes - to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:
The Rotman MBA helps talented professionals to push their limits, expand their creativity, and develop their leadership and decision-making skills to take their career to the next level. The Office of Student Engagement supports these MBA students through offering a holistic range of activities designed to encourage personal and professional development that include Student Advising, Mental Health and Wellness and Student Engagement.

The Program Coordinator, International is part of an innovative, dynamic and collaborative team committed to delivering a transformational student experience. In this role you will support all aspects of the Exchange and Doing Business Internationally programs for the Full-Time and Morning Evening MBA programs (which includes managing inbound and outbound student activities, liaising with partner institutions, and all program support).

Working with OSE, Rotman and CIE colleagues, the Program Coordinator will ensure students are aware of all exchange and DBI opportunities and will offer assistance at key points to ensure students are well prepared to have a successful international experience.

Your responsibilities will include:

  • Planning and implementing components of curricular and/or co-curricular programs and activities
  • Liaising with colleagues to encourage the use of best practices and consistent programming
  • Fostering cooperative working relationships with a wide variety of internal and external contacts
  • Facilitating educational workshops and seminars
  • Advising students on co-curricular, academic and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
  • Developing content for marketing and/or promotional materials
  • Developing strategies that maximize outreach to students
  • Keeping well-informed on University programs, policies and procedures

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum four years working in student support services at the post-secondary level
  • Knowledge in event planning for virtual and in-person events for large and small groups (from 5 to 300)
  • Experience with communication software (Mail Chimp) or other E-Communication tool
  • Strong communication skills (both written and verbal) and comfortable with presenting to groups
  • Solid interpersonal, intercultural and customer service skills, including the ability to deal with sensitive and confidential matters
  • Must possess the ability to relate to students and colleagues in a manner which builds trust and confidence
  • Demonstrated experience with ROSI, CRM (Salesforce) and other records management systems

Assets (Nonessential):

  • Prior experience working in an international office
  • Prior experience working with Graduate Business studentsand familiarity with the unique needs of students in a global progra
  • International experience/experience being an international student

To be successful in this role you will be:

  • Approachable
  • Organized
  • Patient
  • Proactive
  • Responsible
  • Team player

Closing Date: 05/22/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact

Job Segment: Counseling, Event Planning, Records Management, Program Manager, MBA, Records, Healthcare, Hospitality, Management


Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.


U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.


Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.


Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.


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