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Senior Technical Assistant (WCC)-WEOC

Westchester Community College
Yonkers, NY

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Employment Type
Full Time
Institution Type
Community College

Job Details

Category:: Staff Positions
Department:: WEOC Yonkers, NY: Getty Square
Locations:: Yonkers, NY
Posted:: May 8, 2024
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: STAWEOC050724
Position ID:: 175505

About Westchester Community College:

Westchester Community College was founded in 1946 as the New York State Institute of Applied Arts and Sciences in White Plains. In 1957, the County of Westchester bought the 360-acre John Hartford estate in Valhalla and designated 218 acres for the community college. Westchester Community College is more than just the county's largest educational institution. It is a living, breathing part of Westchester that goes beyond the influence of a typical college and affects the lives of all who enter its doors.

Job Description:

The Senior Technical Assistant will provide on-site facilitation of learning and technical support for the ATTAIN (Advanced Technology Training and Information Networking) lab. The incumbent will work in collaboration with EOC Administrators and UCAWD (University Center for Academic and Workforce Development) ATTAIN Statewide Coordinators; become proficient in the use of the ISI courseware (e.g., computer-assisted instruction: vocational instructional, academic instructional and life management software), Microsoft training resources and any third-party software; and participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions. The incumbent will also create, monitor and update a monthly schedule for lab operations and training sessions, in coordination with EOC Administrators and UCAWD ATTAIN Statewide Coordinator. Effective execution of objectives set forth within the lab's Implementation Plan is required. The Senior Technical Assistant will submit monthly status reports, provide the initial orientation for all new participants and train in person and remote lab participants on software and courseware resources, respond to and log daily LMS requests, and follow up with participants through program completion. They will also assist with Summer Institute, ATTAIN registration for all new WEOC students, and attend WEOC program orientations. They will also identify and assist in developing training pathways for individual participants based on available lab resources; provide participant intervention and technical assistance at the learning stations, as needed; and report, log and record hardware and/or technical problems and their resolutions. The successful incumbent will perform other duties as assigned.


REQUIRED QUALIFICATIONS: The successful candidate must possess a high school or equivalency diploma and three years of experience in area of specialty. The successful candidate must also be proficient and have working knowledge of Microsoft Office applications and Microsoft certifications. Strong communication, written, organizational and presentation skills is required. The incumbent must also be able to work independently.

PREFERRED QUALIFICATIONS: A Bachelor's degree in education or related discipline is strongly preferred. Two or more years' experience working with the adult population (training, advising and/or mentoring) is also preferred. Experience with computer software applications in reading, writing and math is preferred. The ability to promote professional and ethical behavior and experience working with underserved/underprepared populations is preferred. Bilingual also preferred.

Additional Information:

POSITION EFFECTIVE: The position will remain open until filled.

WORK SCHEDULE: Monday through Thursday, 12:00 p.m. to 8:00 p.m. and Fridays 9:00 a.m. to 5:00 p.m., except during the summer when all days will be 9:00 a.m. to 5:00 p.m.

SALARY & BENEFITS: The starting salary is $51,473. Additional compensation with seniority steps maximize at a salary of $63,075. This position is fully grant funded. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.

Application Instructions:

Applicants must apply online by submitting a letter expressing interest in this position, a resume/CV, and contact information for three professional references. You must be legally eligible to work in the United States at the time of hire. Please login to: in order to check/edit your profile or to upload additional documents. The review of candidates will begin immediately and continue until the position is filled.

Westchester Community College provides accessible, high quality and affordable education to meet the needs of our diverse community. We are committed to student success, academic excellence, workforce development, economic development and lifelong learning.

The College will provide equal opportunity in all of its employment practices to all persons without unlawful discrimination on the basis of political affiliation, age, race, color, national origin, ancestry, citizenship, genetic information, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, pregnancy, arrest or conviction record, membership in any reserve component of the armed forces, or use or non-use of lawful products off College premises during nonworking hours, or any other status protected by applicable state or federal law.


Working at Westchester Community College

Mission and Goals

Westchester Community College is more than just the county’s largest educational institution. It is a living, breathing part of Westchester that goes beyond the influence of a typical college and affects the lives of all who enter its doors.


Westchester Community College was founded in 1946 as the New York State Institute of Applied Arts and Sciences in White Plains. In 1957, the County of Westchester bought the 360-acre John Hartford estate in Valhalla and designated 218 acres for the community college.


There are approximately 12,000 full- and part-time college credit students. Continuing education students bring the total number served by the college each semester to more than 20,000. Precise statistics about the college's enrollment history can be found in the Institutional Research & Planning pages.


Westchester Community College’s faculty and professional staff have received more SUNY Chancellors Awards for Excellence than any other community college in the system. More than 98% hold masters or doctorate degrees in their fields. Student/faculty ratio is 16.1:1.

Veteran Friendly Campus

The college, which opened in 1946 in order to train and educate veterans, welcomes those who have served our country. We are considered a "Veteran Friendly Campus" due to our extensive services for those who have spent time in the military.


The college offers more than 50 associate and certificate programs. We have three types of associate degrees in 36 subject areas: the Associate in Arts for students transferring to four-year institutions in the liberal arts; the Associate in Science for those transferring to four-year institutions for business, math, science or health careers; and the Associate in Applied Science for those preparing to seek immediate employment, change careers or transfer. In addition, certificate programs typically requiring between 15 to 33 credits are offered in approximately 20 career fields.

Continuing Education

The Continuing Education Division is the largest such unit in the entire SUNY system. It offers courses for people of all ages considering career choices or changes or personal development; customized training for businesses; innovative programming for older adults; an exciting arts and culture series open to the public.


The Harold L. Drimmer Library / Learning Resource Center contains 110,000 volumes and 600 periodical titles, as well as more than 19 million searchable records and entries from 97 electronically-linked libraries.

Career & Transfer Center

The Career & Transfer Center helps students assess career options, plan career and curriculum, take steps toward transfer to a four-year college, prepare for job interviews, and locate and obtain jobs before and after graduation.

Child Care

Virginia Marx Children's Center at Westchester Community College (Valhalla campus) provides year-round, fully licensed and accredited care for children of students, faculty, staff and other working parents. Ages six weeks - five years.


Intercollegiate teams for men are fielded in soccer, basketball, lacrosse, golf, and baseball. Women's intercollegiate teams include tennis, volleyball, basketball, and softball. The Westchester Community College Fitness Center provides access to cardiovascular equipment, universal, nautilus, and light free weights, pool, and tennis courts. College athletics also include intramural sports.


Valhalla (main campus); extension sites in New Rochelle, Mount Vernon, Yonkers, Shrub Oak, Mahopac, Ossining, Port Chester and Peekskill (Art Workshop) and White Plains (Art Workshop).

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