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Program Manager 1

Augusta University

Program Manager 1

Job ID: 263595
Location: Aug Univ CON Augusta Campus
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at


Augusta University

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

College/Department Information

At the College of Nursing, we champion and nurture individual student success in an educational setting, while providing a rigorous but accessible education that prepares you for the nursing workplace, academia, and leadership as you progress throughout your career. You'll be encouraged, challenged and supported whether pursuing an entry-level bachelor's or master's degree or a doctor of nursing practice or Ph.D. degree. It starts with our undergraduates. The College of Nursing approved by the Georgia Board of Nursing and accredited by the Commission on Collegiate Nursing Education, and that's thanks to our innovative, challenging and contemporary curriculum offered across all our various degree programs. Advanced degree options are available for the bachelor and masters prepared nurse with our Doctor of Nursing Practice programs, PhD in Nursing, and Post Master's Certificates. CON graduates leave our programs ready to lead and serve our nation's patients.

Job Summary

Job Posting Refresh

This position provides the operational (degree track and student) quality (degree track integrity and outcome) and promotional support for the following Doctor of Nursing Practice degree tracks; Nurse Executive, Traditional and Adult Gerontologic Acute Care Nurse practitioner.


The College of Nursing is a matrix organization and this position and has dual reporting structures. The Program Manager reports directly to the Concentration Coordinators for the above tracks in day-to-day operational responsibilities, as well as to the Department Chair, who has overall accountability for all academic programs in the department.

The duties include, but are not limited to:

Responsible for the Doctor of Nursing Practice Nurse Executive, Traditional, and Adult Gerontologic Acute Care Nurse Practitioner degree track operations including the following specific functions:
  • Provides administrative support to the Concentration Coordinators (CC) for degree track-related items.
  • Collaborates with the CC and provides administrative support for the assigned Degree track and Admissions Committees. Duties include attending the meetings, creating the agendas, preparing handouts, transcribing minutes, distributing minutes to committee members, reviewing student applications for minimum requirements and completeness, scheduling candidates and handling the logistics for interviews, and maintaining applicant and committee files.
  • Maintains functional knowledge base of the Doctor of Nursing Practice Nurse Executive, Traditional, and Adult Gerontologic Acute Care Nurse Practitioner degree track and communicates effectively with internal and external customers, including the public.
  • Manages information related to the assigned degree track including databases (Degree Works, Quickbase, Excel), student/applicant information software (Banner, Crystal Reports, WebExtender, Nursing CAS) as well as maintains filing system for degree track documents.
  • Creates degree track-related materials and participates as the degree track recruitment representative as required.
  • Collaborates with CON Communications Specialist to ensure that degree track-related web content and recruitment materials are current.
  • Provides degree track support to include participating in internal recruitment events (informational sessions, CON Tours), manages degree track communications, coordinates new student orientation, and ensures completion of degree track paperwork for graduation.
  • Interfaces with the university's Office of Academic Admissions and the Graduate School for student admissions.
  • Facilitates clinical contracts and assists in processing new clinical site paperwork in collaboration with the Office of Academic Admissions.
  • Completes course-specific information of courses offered in the degree track for the semester Course Offering Process.
  • Communicates course information (course number, title, and CRN) to students for semester registration, assess registration progress, and facilitate registration completion.
  • Ensures accuracy in degree track-specific information that is collected, maintained, and reported.
  • Maintains degree track budget, and processes all supply and book orders.
  • Maintains an inventory of lab supplies and orders supplies requested by CC and/or degree track faculty.
  • Provides and participates in cross-training with other Program Managers for business continuity purposes and maintains an accurate up-to-date desk reference for all job duties and responsibilities.

Responsible for the Doctor of Nursing Practice Nurse Executive, Traditional, and Adult Gerontologic Acute Care Nurse Practitioner degree track quality including the functions of:
  • Develops systems to collect and manage student degree track data in an efficient manner to provide for easy retrieval of real-time information.
  • Monitors and tracks degree track outcomes and licensure/certification results.
  • Monitors and reports student/graduate outcomes such as licensure, board certifications, scholarly activities, and employment.
  • Manages, analyzes, and reports degree track data requested from CON and university entities.

Responsible for the Doctor of Nursing Practice Nurse Executive, Traditional, and Adult Gerontologic Acute Care Nurse Practitioner degree track students including the functions of:
  • Works with College of Nursing Recruitment and Retention Coordinator, CC, and Assistant Dean for Student Affairs to develop and implement strategies to recruit a qualified student population and reach enrollment goals.
  • Coordinates advising assignments for students enrolled in the degree track.
  • Maintains student required information for compliance (i.e. immunizations; TB; licensure; ACLS, BLS, and PAL certifications, etc.) and clinical placements.
  • Documents student enrollment, degree track completion progress and the upload of final documentation.
  • Establishes and maintains access to the Medatrax system which tracks student clinical rotations, demographics, and clinical progression.

Other duties:
  • Participates in the College of Nursing Staff Council meetings and activities.
  • Serves on College of Nursing committees.
  • Participates and assists with College of Nursing events and ceremonies as outlined in CON Standard Operating Procedures.
  • Other duties as assigned by the CC and Department Chair.

Required Qualifications

Associate's degree or completion of two or more years of education from an accredited college or university with six years of applicable experience to include at least 3 years in an academic setting.


Self-directed individual; Ability to effectively communicate verbally and in writing.

Ability to analyze problems and develop procedures.

Excellent customer service, organizational, interpersonal, time management, project management, and problem solving skills

Demonstrated proactive initiative; Critical thinker; Adaptability to change.

Ability to exercise independent judgment and action; Ability to maintain confidential information.

Ability to develop databases; Ability to simultaneously work on multiple projects and meet deadlines.

Preferred Qualifications

Bachelor's degree from an accredited college or university

Experience with Banner, PeopleSoft, and OU Campus

Previous experience in support or management of a graduate level program

Previous experience in an academic or health sciences setting

Knowledgeable of Augusta University's policies and procedures or similar practices

Knowledge, Skills, & Abilities

Excellent customer service, interpersonal, multi-tasking, organizational and verbal/written communication skills.

Proficiency with Microsoft Office (Word, Excel, Access, and PowerPoint) and other computer software/databases. Testing will be required to determine actual proficiency of office software and procedures. Additional testing will be conducted to determine advanced competency levels of writing abilities.

Ability to coordinate multiple projects simultaneously, meet deadlines despite often interruptions, maintain confidentiality, keep accurate records and make independent decisions.


Shift: Days/M-F

Pay Grade: 12

Salary: Minimum $15.06/hr - $19.58/hr

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 9/15/23 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university.

Select University Faculty & Staff > Internal Applicants if you are a current university employee.

If you need further assistance, please contact us at 706-721-9365.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

To apply, visit

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