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Veterans Benefits Administrator - Military Resource Center

Bowie State University
Bowie, MD

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Job Details

Job Posting Number:


Position Title:

Veterans Benefits Administrator

Class Title:


Regular or Contingent II:

Regular (PIN)



Salary Range:


Open Date:


Open Until Filled:


Duties and Responsibilities :

  • Certifies VA benefits according to federal guidelines and regulations; performs needed analysis calculations to determine eligibility requirements satisfy all federal, state, and institutional laws; determines award amount adjustments, changes, or corrections as needed to student VA accounts.
  • Coordinate with Enrollment Management Bursar’s Office, Financial Aid, Registrar, and Academic advisors to address inquiries regarding the use of veteran benefits; ensures supporting documentation required by the VA is communicated and collected.
  • Demonstrate a thorough knowledge of issues affecting Veterans and/or student Veteran community. Communicate with Veteran federal, state, and local agencies as necessary.
  • Prepare and maintains records and files for reporting purposes; compiles data and prepares special or recurring reports for the supervisor or other departments as requested including federal audits.
  • Perform outreach to Veterans and other military personnel through Veterans’ organizations and other civic organizations throughout the district; educates prospective students on Veterans benefits and educational opportunities at the college Provide resources for prospective, new, and continuing Veteran students.
  • Demonstrate strong skills in judgment and decision-making, problem-solving, identifying measures of system performance and the actions to improve performance.
  • Possess excellent analytical and project management skills.
  • Maintain strong verbal and written communication skills.
  • Demonstrate cultural competence in race, ethnicity, gender, gender identity, gender expression, sexual orientation, socioeconomic status, ability, ideology, religion, national origin, and other areas of diversity.
  • Directly advises the Student Veterans Organization, a registered student organization.
  • Develop and implements a strategic plan for the various programs and services offered.
  • Perform other duties as assigned.


Bachelor’s degree in related field required.


Two (2) years of related experience working with the military, Veteran community, and military assistance programs preffered.

Knowledge Skills and Abilities :

Ability to communicate and write effectively
Experience with serving veterans
Experience working with diverse populations
Knowledge of PeopleSoft, Microsoft Word and Excel

Other :

Please be advised, COVID-19 vaccinations are strongly encouraged but not required for eligible faculty and staff employed by Bowie State University. This protocol may be subject to change.

Union Position.

BSU offers a generous benefits package, which includes 22 vacation days, 13 holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.

Quick Link for Internal Postings:





Bowie State University, a member of the University System of Maryland (USM), is a regional, comprehensive, and historically black university. The University offers an array of baccalaureate and masters degree programs and a doctorate in education. Located between Washington, DC and Baltimore, the University includes a diverse faculty and student population.

Founded in 1865, Bowie State is the oldest Historically Black College/University in Maryland and one of the ten oldest in the country. It is also a diverse university whose 5,400 students, along with faculty and staff, come from many ethnic backgrounds. The University boasts a pastoral campus that is both serene and beautiful. With seven residence halls, the University is a hub of 24/7 undergraduate life, yet it also offers convenient evening classes and online courses to serve employed professionals seeking to move ahead in their vocations.

Bowie State upholds the System’s mission of providing high-caliber, accessible, and affordable educational opportunities. In addition to its 25 undergraduate majors, Bowie State offers 30 master's, doctoral, and advanced certification programs. Its advanced research facilities include one of the world's 100 most powerful supercomputers and a satellite operations control center managed in conjunction with NASA

We invite you to take a closer look at Bowie State; you will like what you see.



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