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Program & Operations Manager (Hybrid)

Georgia Institute of Technology
Atlanta, Georgia
Job Title: Program & Operations Manager (Hybrid)
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 271237
About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting Faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's Faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and is No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the well-being of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good, breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information

Housing and Residence Life is passionate about the Georgia Tech residential student experience. With 97% of all first-year students choosing to live on campus, we create spaces and opportunities for Yellow Jackets to grow and connect from their first day of college through their graduate studies. We are proud to support our student's personal development and academic endeavors while providing a safe and comfortable living environment.

Our department is a large and complex organization supporting over 8,700 on-campus residents among 49 traditional halls, suites, and apartments, some of which were constructed for the 1996 Summer Olympics. Our team of 200+ professional staff and 300+ student staff among seven departments support residents directly and indirectly with their unique talents.

Housing and Residence Life is a department within the Division of Student Engagement and Well-Being that includes all Campus Services and Student Life offices. There is so much more to learn about us! Visit our website for more information about our halls, processes, and staff.

Job Summary

Provide promotional, administrative, performance assessment, and financial/accounting services supporting the operations student team development program for Operations and Strategic Alliances in Housing and Residence Life. These functions may encompass a variety of activities related to program success, including coordination of program marketing, program administration, program operations, and program development. This position will interact on a consistent basis with students, administrative management, staff, vendors, and sponsors. This position typically will advise and counsel students, administrative management, staff, vendors, and sponsors. This position will supervise Student Staff


Job Duty 1 -

Design/develop promotional and marketing materials to help recruit student staff for the program in support of program outreach efforts

Job Duty 2 -

Plan, schedule and coordinate promotional events. Develop and manage work schedules, ensuring adequate coverage and efficient task allocation for those events.

Job Duty 3 -

Coordinate administrative activities associated with program operations such as procurement, records maintenance, compliance, meeting arrangements and minutes, and document preparation, including creating training materials for the student staff in the program.

Job Duty 4 -

Develop, analyze, reconcile, and report financial data related to program operations.

Job Duty 5 -

Develop and maintain performance assessment tools applied in program review to measure and report student staff progress to meet the department¿s goals, objectives, and mission.

Job Duty 6 -

Collaborate with internal and external entities to aid institutional or program support.

Job Duty 7 -

Select and recruit student staff to meet the needs of the program

Job Duty 8-

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree or an equivalent combination of education and experience

Required Experience

Four to six years of job-related experience

Proposed Salary

Pay Range: $53,687-$71,937/yr

Job Grade: A8

Knowledge, Skills, & Abilities


This job requires a working knowledge of research program promotion and administration. Included are skills in development and administering program assessment tools, marketing, and financial analysis and reporting. Skills in planning, organization, spoken and written communications, scheduling, and customer service are also required. Office and specialized computer applications and databases are required.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive or where they are required by Federal, State, or local government contract.

All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our University's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (

Other Information

This is a supervisory position.
This position does not have any financial responsibilities.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position does not require a security clearance.

  • Location: Atlanta, GA
  • Two Remote Days
  • Come to campus as needed for meetings, events, etc.
Background Check

Successful candidate must be able to pass a background check. Please visit Georgia Tech's Pre-Employment Screening Policy for more information.

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