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Store Manager, Tiger Tech Shop

Employer
Clemson University
Location
Normal Operations

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

JOB SUMMARY:

The Store Manager will have responsibilities in several areas, namely Retail Sales & limited service, Merchandising and Brand representation, Training/Coaching, Business Management, Inventory Control and Fiscal Accountability. Performs other duties as assigned.

JOB DUTIES:

40% - Essential - Customer Service: Maintain high levels of customer service, satisfaction and integrity and minimize dissatisfaction and returned product volumes. Maintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; Coach, train and develop staff members to advocate the features and benefits of all of our products and services.

20% - Essential - Inventory: Manage execution and quality of the physical inventory process for the store, including responsibility for ensuring the quality of inventory counts to obtain an accurate inventory. Train assistant managers on store operations, inventory prep and count procedures. Works with Clemson Auditing to make necessary changes regarding procedures that will improve the stores inventory process.

20% - Essential - Management: Train all staff, management and student workers. Ensure that all selling staff understand the technical aspects of the brand and explain it simply to our customers. Track Apple training though their SEED training link to make sure our staff is current with Apple product knowledge. Track Safeware training through their link to insure our staff is up-to-date on Safeware's product details. Track vendor specific training as required.

10% - Essential - Projects: Manage and implement projects for revenue growth through process optimization and new opportunities. Develop recommendations that will help create effective marketing, product, and operational strategies, and partner with vendors to execute these strategies. Control departmental costs, including stock losses. Identify fiscal operational issues and take corrective action as appropriate. Maintain daily deposits if necessary and work closely with departmental accounting group to maintain precise reconciliation reporting.

10% - Essential - Marketing: Ensure that product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions, provide weekly and monthly Sales reports required by vendors. Work with vendors to develop specific marketing plans that meet vendor requirements.

MINIMUM REQUIREMENTS:

Education - A bachelor's degree and relevant program experience.

Must have 5+ years of Retail Management experience with the ability to manage a multi-million dollar sales/inventory volume and expense budget. Travel may also be required at times.

PREFERRED REQUIREMENTS:

Preferred Education: Sales, Business Administration/Management, Marketing and/or other business development related fields.

RESPONSIBILITIES

JOB KNOWLEDGE
Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations

SUPERVISORY RESPONSIBILITIES
Manages Work of Others - Manages work of others including hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.

BUDGETARY RESPONSIBILITIES
Monitors Budget - Does not provide input but is responsible for monitoring the departmental budget and may oversee fund allocation.

PHYSICAL REQUIREMENTS:

100% - Stand for prolonged period
100% - Sit (stationary position) for prolonged period
100% - Ascend or descend (i.e. stairs, ladder)
100% - Position self to accomplish task (i.e. stoop, kneel, crawl)
100% - Communicate, converse, give direction, express oneself
100% - Move, transport, raise or lower
0% - Perceive, observe, clarity of vision

WORKING CONDITIONS:

5% - Overnight Travel

WORK SCHEDULE:

Standard Hrs: 37.5

COMPENSATION INFORMATION

Expected Salary Range ($ 45,530.00 - $ 51,000.00)

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

April 23, 2024

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.

Organization

Working at Clemson University

Clemson is a dynamic research university located in Upstate South Carolina at the center of the booming I-85 corridor between Charlotte, N.C., and Atlanta, Ga. One of the nation’s most selective public research universities according to U.S. News & World Report and The Princeton Review, Clemson University is the school of choice among top students in South Carolina and is increasingly competitive for the best students in the region and the nation. More than 17,100 students select from 70 undergraduate and 100 graduate degree programs through five academic colleges: Agriculture, Forestry and Life SciencesArchitecture, Arts and HumanitiesBusiness and Behavioral ScienceEngineering and Science; and Health, Education and Human Development.

Clemson’s transformation into a leading research institution — currently attracting in excess of $140 million in externally funded research and sponsored program awards per year — is based upon an academic plan that identifies eight emphasis areas in which the University has opportunities to increase education and research, to align with South Carolina’s economic development needs and to draw upon faculty strengths. Emphasis areas include automotive and transportation technology, advanced materials, biotechnology and biomedical sciences, leadership and entrepreneurship, sustainable environment, information and communication technology, family and community living, and general education.

Major economic development initiatives that have emerged from the academic plan include the Clemson International Center for Automotive Research — a 250-acre campus in Greenville, which has generated more than $225 million in public and private commitments in just four years; an advanced materials initiative at the Clemson Research Park, which includes a new LEED Silver-certified facility; and the South Carolina Health Sciences Collaborative — an initiative of the state’s three research universities and major health-care systems.

As the state’s land-grant university, Clemson reaches out to citizens, communities and businesses all over South Carolina. The Public Service Activities division includes the county-based Cooperative Extension Service, five off-campus research and education centers through the Clemson University Experiment Station and critical regulatory responsibilities for plant and animal health.

The University boasts a 1,400-acre campus on the shores of Lake Hartwell within view of the Blue Ridge Mountains. Surrounding the campus are 18,000 acres of University farms and woodlands devoted to research. A warm campus environment, great weather and recreational activities offered by proximity to both the natural surroundings and large cities are part of the Clemson Experience.

 

Points of interest at Clemson include the following:

The Clemson Conference Center and Inn is a state-of-the-art facility for symposia, meetings, seminars and special events. The complex includes the Madren Continuing Education and Conference Center, the Walker Golf Course and the Martin Inn.

The South Carolina Botanical Garden, a 295-acre public garden, features several thousand varieties of ornamental plants and a unique collection of nature-based sculptures.

The Robert Howell Brooks Center for the Performing Arts brings an exciting array of concert, theater, dance, comedy and other live performances to the community.

The Robert Campbell Geology Museum at the Botanical Garden displays meteorites, minerals, dinosaur fossils and the largest faceted-stone collection in the Southeast.

The T. Ed Garrison Livestock Arena is a showplace for livestock activities in the state and has hosted horse and livestock shows, rodeos, sales, 4-H activities, educational programs, and industrial and agricultural exhibitions.

Fort Hill, the home of John C. Calhoun and later of his son-in-law, University founder Thomas Green Clemson, is a registered National Historic Landmark located in the center of campus.

The Class of 1944 Visitors Center is the front door to Clemson — a friendly place to get tours, information, assistance and an introduction to this beautiful, historic university and community.

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