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Temporary Financial Aid Assistant

Employer
The University of North Georgia
Location
UNG - Gainesville

View more

Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title: Temporary Financial Aid Assistant
Location: UNG - Gainesville
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 271048
About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

UNG Core Values
https://ung.edu/about/mission-vision-values.php

USG Core Values
1. USG Core Values
All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our university's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and University of West Georgia's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).

2. USG Statement of Core Values (8.2.18.1.2 )
Every member of the USG community is required to adhere to the USG Statement of Core Values ¿ Integrity, Excellence, Accountability, and Respect ¿ that form and guide the daily work of the organization.
Integrity ¿ We will be honest, fair, impartial, and unbiased in our dealings both with and on behalf of the USG.
Excellence ¿ We will perform our duties to foster a culture of excellence and high quality in everything we do.
Accountability ¿ We firmly believe that education in the form of scholarship, research, teaching, service, and developing others is a public trust. We will live up to this trust through safeguarding our resources and being good stewards of the human, intellectual, physical, and fiscal resources given to our care.
Respect ¿ We recognize the inherent dignity and rights of every person, and we will do our utmost to fulfill our resulting responsibility to treat each person with fairness, compassion, and decency.

Job Summary

The University of North Georgia is currently accepting applications for a Financial Aid Assistant. The Financial Aid Assistant assists with providing excellent customer service by helping with front desk, incoming or outgoing calls and emails. This is a temporary position up to 40 hours/week.

Responsibilities
  • Provide excellent customer service to students and families.
  • Provide answers to families questions and concerns accuracy and completely.
  • Help with outbound calls and missing documents.
  • Work with counselors to call students who are missing documents.
  • Answer all student inquires by phone.
  • Performs other job related duties as assigned.

Knowledge, Skills & Abilities

  • Knowledge of office practices, procedures, systems and equipment. Requires basic knowledge of grammar, spelling punctuation and simple mathematical functions. Microsoft Office products such as Word, Excel and Access.
  • Ability to work effectively with a diverse population; ability to utilize BANNER or a similar relational database.
Required Qualifications
  • High School Diploma/GED.
  • 6 months customer service experience.
Required Documents to Attach
  • Resume
  • Cover letter
Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information
  • This role is considered a position of trust.

Please note, the University of North Georgia career board updates daily and job postings are subject to be removed when closed or filled.

Background Check
  • Position of Trust

Organization

The University of North Georgia is a member of the University System of Georgia and holds designations as a state leadership institution and as The Military College of Georgia.  With more than 18,000 students, the University of North Georgia is one of the state’s largest public universities.  The regional, multi-campus university offers more than 100 programs of study ranging from certificate and associate’s degrees to professional doctoral programs.

The University of North Georgia's educational experience provides a solid foundation to help students become civic, professional and military leaders who serve communities locally and globally. UNG's student-focused environment includes quality education, service, inquiry, and creativity.  

UNG is one of only six senior military colleges in the United States and its residential Army ROTC program consistently ranks among the best in the country. UNG competes in NCAA Division II in baseball, softball, golf, basketball, soccer, mixed rifle, and women's cross country.

The University of North Georgia has seven academic colleges and institutes: the College of Arts and Letters, the Mike Cottrell College of Business, the College of Science and Mathematics, the College of Education, the College of Health Professions, University College, and the Lewis F. Rogers Institute for Environmental and Spatial Analysis.

At the undergraduate level, UNG offers the Associate of Arts (A.A.) and the  Associate of Science (A.S.) degrees and the Bachelor of Applied Science (BAS); Bachelor of Arts (BA); Bachelor of Science (BS); Bachelor of Business Administration (BBA); Bachelor of Fine Arts (BFA); and Bachelor of Science-Nursing (BSN).

Graduate degrees offered at UNG include: Doctor of Physical Therapy (DPT); Education Specialist in School Leadership (EDSSL); Master of Education (Med); Master of Arts in Teaching (MAT); Master of Arts in history (MA); Master of Arts in International Affairs (MAIA); Master of Science in clinical mental health counseling (MS); Master of Science in family nurse practitioner (MS); Master of Science in nursing education (MS); Master of Science in physical education (MS); Master of Science in criminal justice (MS); Master of Public Administration (MPA); Master of Business Administration (MBA); Master of Music (MM).

The University of North Georgia was formed through the consolidation of North Georgia College & State University and Gainesville State College, two of the top-performing schools in the University System of Georgia, in January 2013.  Positioned in the fastest-growing region of the state, UNG comprises five campuses and online opportunities united by a single mission focused on academic excellence and academic and co-curricular programs that develop students into leaders for a diverse and global society.

UNG’s campuses are located across the northeast Georgia region in Blue Ridge, Cumming, Dahlonega, Gainesville, and Oconee County. With easy access to metro Atlanta and Georgia's mountain and piedmont areas, the region features vibrant cultural and recreational opportunities, including Lake Lanier and the the Appalachian Trail.

The University of North Georgia is part of the University System of Georgia Complete College Georgia (CCG) initiative to improve the retention, progression, and graduation of students. Grounded in the successes and strengths of the past and inspired by the potential of the new University of North Georgia, UNG's Complete College Georgia plan seeks to advance educational attainment in the northern part of the state, contributing to the region's workforce and economic prosperity.

To obtain application information for the University of North Georgia, call the Admissions Office at 706-864-1800, or for a closer look at the university, visit www.ung.edu.

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