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Building Environmental Supervisor

The University of North Carolina at Charlotte
Student Union Bldg Svcs

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:


Months per year:


Position Number:


NC Salary Grade Equivalency:


Classification Title:

Building Environmental Supervisor - Journey

Working Title:

Building Environmental Supervisor

Salary Range:

$40,350 - $50,438

Anticipate Hiring Range:

$42,179 - $47,000

FLSA Status:

Non Exempt


Student Affairs


Student Union Activities & Rec(Adm)

Work Unit:

Student Union

Work Schedule:

6:30 am – 3:00 pm; Monday – Friday

Primary Purpose of Position:

The Building Services Supervisor has primary responsibility for supervision of housekeeping and building services activities throughout the Student Union to ensure the building is maintained to established unit standards. Also supervises accurate room/common area sets up for events, in and around the building as directed. He/She is responsible for guiding and leading efforts to identify services and programs that best meet the needs of the university community.

Minimum Education/Experience:

Required Minimum Qualifications:
Graduation from high school or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.

University Preferred Qualifications:
Graduation from high school and three years experience in the area of work assigned, two of which were in a supervisory capacity; or an equivalent combination of education and experience.

Essential Job Duties:

  • Supervise housekeeping and building services staff and activities throughout the Student Union during First Shift to ensure the building is maintained to established standards.
  • Supervise up to nine BES technicians.
  • Plan daily and weekly work schedules for staff, as well as special initiatives based on information provided in the 25Live reservations program.
  • Develop and train staff on all Building Services­ related systems, including, but not limited to, floor maintenance, furniture and upholstery maintenance, restroom cleaning and supplies, and general cleanliness of the Student Union according to UNC Charlotte Environmental & Safety and OSHA standards.
  • Maintain specific focus on floor care during First Shift work to meet established standards.
  • Assess the needs of the staff and recommend changes in procedures, workflow and staffing assignments.
  • Maintain Building Services equipment, including, but not limited to, floor scrubbers, buffers, burnishers, carpet and upholstery cleaners/steamers, grout scrubbers, vacuum cleaners, and mechanical lift.
  • Ensure products and equipment are utilized and maintained to manufacturer and departmental standards.
  • Maintain supply inventory, including, but not limited to, toilet paper, hand soap, cleaning supplies and chemicals, and trash supplies.
  • Manage attendance and performance of staff utilizing Kronos and NinerTalent software.

Other Work Responsibilities:

  • Identify, address, and resolve potential problems in service promptly and respectfully.
  • Conduct periodic inspections of service delivery and customer satisfaction, recommend updates as necessary.
  • Perform the duties of a Building Service technician in conjunction with and in the absence of other staff.
  • Under direction of BES managers, support the allocation of staff and equipment resources between both the Student Union and Cone University Center facilities as needed.
  • Complete reports as instructed by supervisor and administration.
  • Conduct equipment operation and maintenance training according to manufacturers’ recommendations.
  • Maintain open and transparent communication with Supervisor.
  • Conduct new employee orientation and training with Building Services staff on procedures, techniques and special applications.
  • Observe, inspect, and monitor quality of work, offering recommendations for improvements.
  • Maintain an effective working relationship with coworkers, students and visitors, promoting customer service at all levels.
  • Promote teamwork and communication among First Shift staff and between all shifts in the Student Union.
  • Represent the department and the university in a positive manner.

Departmental Preferred Experience, Skills, Training/Education:

  • Graduation from High School or possession of a GED.
  • 3 to 5 years of housekeeping supervisory experience.
  • 5 to 6 years of general housekeeping or floor care experience.
  • Demonstrated experience and comfortability with floor care equipment and training others on equipment.
  • Computer proficiency and experience with Microsoft Office software.
  • Housekeeping/custodial services supervisory experience.
  • Housekeeping/custodial services expertise and floor care experience, with gradual responsibilities throughout employment.
  • Demonstrated ability to lead and train others.
  • Demonstrated ability to work in a team.
  • Effective communication, written and verbal.

Necessary Licenses or Certifications:

Where applicable, must be eligible for required certification.

Work Location:

Student Union Bldg Svcs

Posting date:


Closing date:


Proposed Hire Date:


Special Notes to Applicants:

UNC Charlotte Benefits Information:

The finalist will be subject to a Criminal Background Check.

Please upload reference information including Names (position titles and company/institutions), addresses, phone numbers, and email addresses of at least two current/previous supervisors.

* The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

* Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).

* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.

* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.


About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link:

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link:

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:


    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.


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