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Student Support Coordinator (2 Positions)

Merced College
$5,292.00 - $6,695.00 Monthly

Job Details

Student Support Coordinator (2 Positions)

Salary: $5,292.00 - $6,695.00 Monthly
Job Type: Full Time
Job Number: 20240404
Closing: 4/28/2024 11:59 PM Pacific
Location: Merced College, CA

Range 25
40 hours/week
12 months/year
This is a categorically funded assignment contingent upon year-to-year funding. Interview dates to be determined
Merced College is a midsized community college located in California's Central Valley. Incorporated in 1889, Merced offers historical sites, affordable housing, and access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded growing community of just over 90,000 includes multiple biking and walking trails as well as access to several lakes - large and small - throughout the county. The college is currently in a time of exciting innovation.

We are seeking a dedicated individual to join our team as the Student Support Coordinator for the AgTEC pathway. In this role, you will serve as the primary point of contact for students, providing comprehensive guidance and support throughout their academic journey. Your responsibilities will include offering information and resources regarding academic programs, course requirements, and potential career pathways within the AgTEC fields, as well as assisting students in accessing support services such as tutoring, academic workshops, and counseling as needed. You will also play a crucial role in developing and implementing outreach strategies to recruit and retain students interested in the AgTEC pathway, engaging in activities such as high school visits, community events, and partnerships with local organizations.

As the Student Services Coordinator, you will have the opportunity to participate in outreach events such as career fairs, industry conferences, and campus tours, showcasing the benefits of pursuing a career in the agricultural, technological, engineering, and computing fields. Additionally, you will coordinate and organize program activities and events, collaborate with marketing and communications teams to raise awareness of AgTEC programs and opportunities, and assist in developing new initiatives to increase student engagement and success within the pathway. Fluency in both English and Spanish is preferred for this position, ensuring effective communication with our diverse student population. If you are passionate about supporting students in their academic and career goals and have the skills and experience to excel in this role, we encourage you to apply.

Merced College Mission
At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.

Merced College Vision
Enriching our community through educational experiences and support services:
  • Degree/Certificate Programs
  • Transfer
  • Career Technical Education
  • Workforce Training
  • Lifelong Learning
  • Basic Skills
  • Community Engagement
  • Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.
    General Description:
    Under general direction to assist with the formulation of special programs, procedures and services provided to students; to provide the necessary monitoring and supervised opportunities for students; and to do related work as required. Student Support Coordinators may be assigned and provide support in a variety of special programs, including EOPS, CARE, Veteran's Center and DSP&S.

    Examples of Duties

    Representative Duties:
  • Organizes and coordinates support services for students on and off campus; assist in developing and coordinating services, programs, and other support strategies.
  • Meets with students to determine their needs and assists them in finding ways to meet these needs; interprets diagnostic, interest, and performance tests and makes recommendation of choices available to the students.
  • Assist with outreach and recruitment of eligible students' recruitment activities including preparation of informational and marketing materials.
  • Coordinate, organize and participate in program activities and events, including but not limited to community relations and recruitment, End-of-Year Recognition Celebration, workshops, and program orientation.
  • Using data driven research to plan and implement new services as directed.
  • Maintain student records, file documentation in accordance with federal, state, and district policies.
  • Determine student initial and ongoing eligibility for program or services; track individual student and cohort progress and adherence to program guidelines; ensure accuracy of and correct permanent student records and associated coding; verify documentation from third-party providers.
  • Coordinate and schedule counseling appointments.
  • Plan, coordinate, facilitate, and conduct orientation and workshops for students.
  • Provide regular reports to management and federal/state agencies as requested; participate on program reviews; assist in assuring program compliance with federal or state program guidelines.
  • Participate in program budgeting; prepare for audits; provide records, reports, backup information for auditors; Under direction, close out program accounts at the end of the fiscal year in collaboration with the Fiscal Office.
  • Coordinates phases of the grants process, including maintaining compliance. Serves as liaison person between students, the college district and with other community organizations.
  • Oversee and assign the work of student assistants.
  • Other related duties as assigned.

  • Knowledge of:
  • Role of the community colleges in education and the community
  • Effective communication techniques used in writing and speaking
  • Local school districts and their structure and procedures
  • Group dynamics and characteristics of young adults
  • Advising and interview techniques
  • Compliance requirements of assigned special program

  • Ability to:
  • Relate and understand the needs of individuals from low income backgrounds and assist these individuals in the most appropriate utilization of Merced College services
  • Adhere to district policies, procedures, and rules regarding budgeting, purchasing and travel/training and expense reporting, and grants administration methods and practices
  • Organize, train and direct student workers
  • Motivate students in career decisions
  • Promote and incorporate culturally affirming DEIA and anti-racist principles to nurture and create a respectful, inclusive, and equitable learning and work environment. In conducting their duties, staff members shall respect and acknowledge the diversity of students and colleagues

  • Typical Qualifications


  • Bachelor's degree
  • Associate's degree AND three (3) years of applicable experience
  • The equivalent education and experience
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students


    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

    Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends.

    Physical Ability to:
  • Work at a desk, conference table or in meetings of various configurations
  • Hear and understand speech at normal levels
  • Communicate so others will be able to clearly understand normal conversation
  • Read printed matter and computer screens
  • Stand or sit for prolonged periods of time
  • Bend and twist, stoop, kneel, crawl, push, pull
  • Lift, carry, push, and/or pull moderate to heavy amounts of weight
  • Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
  • Reach in all directions

  • Vision:
    See in the normal visual range with or without correction

    Hear in the normal audio range with or without correction

    Supplemental Information

    How to Apply:
  • Submit a complete application by the closing date/time on the Merced College career pages at

  • Required Documentation:
  • Letter of interest addressing your qualifications for the position (cover letter)
  • Resume
  • List of three professional references (no reference letters permitted)
  • Legible unofficial college transcripts; transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired

  • If Applicable:
  • Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing.

  • Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

    Interview Information:

    Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews will be scheduled on site.

    Employee Benefits:

    Health benefits for the employee and all their eligible dependents cost employee's only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits Website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

    Condition of Employment:

    The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

    Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office.

    Merced Community College District is an Equal Opportunity Employer

    To apply, visit

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    Established in 1962, Merced College enrolls over 11,000 students annually at its main campus in Merced, California, and at its campus in Los Banos, California, and several off-campus sites. The college serves the heart of the San Joaquin Valley, which leads the world in agricultural production. The area is rich in educational opportunity, with campuses of the University of California and the California State University nearby. World-renowned Yosemite Valley is only a short drive away.

    Merced College is known for its commitment to student success and its service orientation. It leads comparable institutions in securing grants to support instructional programs, and provides additional support to students through numerous study centers and other learning support. The college has an outstanding Learning Resources Center that regularly hosts visiting authors as well as cultural events.  

    Merced College provides transformative and empowering educational experiences to meet student and community needs. Merced College serves as a gateway to the future, providing accessible, affordable, and relevant education and workforce training for students in our richly diverse region. The college offers programs of study that lead to transfer, associate degrees and certificates. Merced College provides basic skills and non-credit courses, as well as community education for personal and professional enrichment.

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