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Instructional Support Associate, School of Pharmacy and Pharmaceutical Sciences

Binghamton University, State University of New York
Binghamton, NY

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Job Details

Category:: Professional
Department:: School of Pharmacy and Pharmaceutical Sciences
Locations:: Binghamton, NY
Posted:: Apr 10, 2024
Closes:: Open Until Filled
Type:: Part-time
Ref. No.:: 49589
Position ID:: 174532

About Binghamton University:

The state of New York provided $60 million to establish a School of Pharmacy and Pharmaceutical Sciences at Binghamton University. The school, which enrolled its inaugural PharmD class in 2017, is housed in a state-of-the-art, 105,000 square-foot building dedicated to research and education and located at the University's new Health Sciences Campus. The school's outstanding pharmacy and pharmaceutical sciences leaders use contemporary medication management and innovative research to transform human health locally and globally. The research and clinically focused school is training the next generations of graduates to deliver evidence-based, patient-centered pharmaceutical care to diverse groups of patients, especially those in underserved rural and geriatric communities. Our new pharmacy simulation laboratory houses a hospital pharmacy with a 797-compliant sterile room, community pharmacy with a robotic dispenser, patient home setting, and three hospital rooms complete with electrocardiographic/respiratory/hemodynamic monitoring and high-fidelity manikins.

The School of Pharmacy and Pharmaceutical Sciences is accredited by the Accreditation Council for Pharmacy Education (ACPE). MS and PhD programs in Pharmaceutical Sciences launched in fall 2022 to further advance the school's translational, clinical and outcomes research within the changing landscape of drug development, pharmacy practice and clinical science.

In alignment with the school's strategic plan and the University's mission, the school is committed to core values including a culture of diversity, equity and inclusion through research, teaching, mentoring and service, as well as through engagement with faculty, students and staff. We are seeking individuals with a vision for the education of diverse adult learners with a range of backgrounds and worldviews.

Job Description:

Budget Title: Instructional Support Associate (SL-2)

Salary: $50,000 - $60,000, (at 90% of full-time)

The individual hired for this position will provide instructional support in three areas: 1) the pharmacy technician training program (60%), 2) the MS/PhD/PharmD programs (20%) and 3) the TRUST program (20)%. The individual will be responsible for assisting with designing, implementing, delivering, and assessing the micro- credential program. They must be well-versed in pharmaceutical principles, medication dispensing, regulatory compliance and patient safety.

The Rural and Underserved Service Track (TRUST) is 2-year, interprofessional, co-curricular program, for students enrolled in Binghamton University (School of Pharmacy and Pharmaceutical Sciences, Department of Social Work, Decker College of Nursing and Health Sciences, and Division of Public Health) or SUNY Upstate Medical University (Norton College of Medicine). Currently, students participate in 8 learning retreats and 10 service-learning activities over the course of two years in a micro-credentialed program. There are approximately 80 scholars currently enrolled in the program, with representation from each discipline. The program aims to expand to other regional healthcare professionals with an asynchronous hybrid training platform in the upcoming years. The individual hired for this position will aid in the coordination and documentation of components of the TRUST program (retreats and service activities), troubleshoot and direct student questions, track student requirements, and collect and analyze program evaluations and metrics.

Our MS and PhD programs in Pharm Sciences launched in Fall of 2022 and offer didactic and laboratory coursework leading to careers in academic or industry research and beyond. The MS program may enroll up to 15 new students and the PhD program up to 7 new PhD students each year.

This position is a part-time position (90% FTE).

Essential Duties:

Pharmacy Technician Micro-Credential Program

  • Develop a Micro credential Training Program: Create training materials, curricula, and lesson plans to educate pharmacy technician learners on topics such as pharmaceutical calculations, medication dosage forms, drug interactions, and pharmacy operations.
  • Assist with Student Recruitment and Admissions: Assist Admissions and Student Affairs division with learner recruitment and admissions.
  • Deliver Training: Conduct training sessions and hands-on demonstrations for pharmacy technician learners.
  • Compliance and Regulations: Ensure that the training aligns with ACPE, American Society of Health- System Pharmacist (ASHP), and New York State pharmacy technician licensure requirements such that the learner is eligible to take and pass a national pharmacy technician certification examination.
  • Pharmacy Technology: Instruct pharmacy technician learners on the proper use of pharmacy software, automation, and technology systems.
  • Medication Management: Teach medication dispensing procedures, including prescription processing, medication preparation, and labeling.
  • Patient Interaction: Train pharmacy technician learners in effective communication and customer service skills, emphasizing patient interaction and confidentiality.
  • Clinical Knowledge: Provide instruction on basic clinical knowledge, such as disease states, drug classifications, and pharmaceutical compounding.
  • Quality Assurance: Monitor and evaluate the performance of pharmacy technician learners through assessments, quizzes, and practical exams to ensure they meet training objectives.
  • Documentation: Maintain records of training activities, attendance, and performance assessment for compliance and reporting purposes.
  • Feedback and Support: Offer constructive feedback, mentorship, and support to pharmacy technician learners to help them improve their skills and knowledge.
  • Program Evaluation: Track student completion of program and micro-credential requirements, and compile student surveys and evaluations into a database for analysis.
  • Assessment: Assist with program assessment and accreditation processes.

TRUST Program

  • Program Management: Oversee an asynchronous hybrid training platform for the TRUST program for regional healthcare professionals; implement regional service activities; facilitate the logistics of learning retreats.
  • Communication: Maintenance of the TRUST email account, including troubleshooting student inquiries and directing questions to faculty as needed. Coordination of program events with faculty, students, and community partners.

MS/PhD/PharmD Programs

  • Student Recruitment: Assist with new student recruitment efforts.
  • Student Records: Perform maintenance of student records using Degree Works. Work with faculty and department leadership as needed to run reports and perform data analysis of student records.
  • Student Progression: Work with the Office of Student Affairs Office and faculty to monitor student progression.
  • Alumni Outreach: Maintain current contacts for alumni and help to facilitate connections between faculty/students and alumni.
  • Internships and Scholarships: Help to identify and publicize internship and scholarship opportunities for MS/PhD students.
  • Assist with instruction: Provide instructional support for skills labs.


  • Associate's degree (or higher)
  • Certified Pharmacy Technician (CPhT) credential with relevant state licensing OR licensed pharmacist (RPh)
  • Minimum of 7 years prior experience as a pharmacy technician
  • Strong understanding of pharmacy operations
  • Prior experience training/teaching other pharmacy technicians
  • Availability to work some evenings and weekends


  • Self-starter who can work independently and manage multiple projects once trained
  • Excellent communication and presentation skills
  • Strong organizational and time management skills
  • Proficiency in pharmacy software and technology
  • Knowledge of relevant laws, regulations, and industry standards

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

All applicants must apply via Interview Exchange:

Deadline for Internal Applicants: April 24, 2024

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:


Working at Binghamton University

Message on working at Binghamton University from President Harvey Stenger    


Binghamton University opened its doors as Triple Cities College in 1946, to serve the needs of local veterans returning from service in World War II. Originally located in Endicott, N.Y., five miles west of the present campus, the fledgling school was a branch of Syracuse University.

Four years later, the college was incorporated into the State University of New York (SUNY) and renamed Harpur College in honor of Robert Harpur, a Colonial teacher, patriot and pioneer who helped settle the area west of Binghamton.

In 1961, the campus moved across the Susquehanna River to Vestal. Growing enrollment and a reputation for excellence soon led to the selection of Harpur College as one of four doctorate-granting University Centers in the SUNY system.

In 1965, the campus was formally designated the State University of New York at Binghamton, and in 1992, Binghamton University was adopted as our informal name.

Mission Statement

Binghamton University is a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities.

Vision Statement

Binghamton as an institution is dedicated to higher education, one that combines an international reputation for graduate education, research, scholarship and creative endeavor with the best undergraduate programs available at any public university.

We are an academically selective community that shares ideas across departments, disciplines and borders. We encourage faculty, students and staff to ask unexpected questions, foster open dialog and develop innovative solutions to important problems.

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