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Application Analyst Specialist

The University of Georgia
Athens Area

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:


Working Title:

Application Analyst Specialist


EITS-Student Information Systm

About the University of Georgia:

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education ( The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday – Friday, 8am – 5pm; Occasional after-hours as needed.

This position is eligible for a hybrid remote schedule.

Advertised Salary:

Up to 69,000; Commensurate with Experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (

Classification Title:

IT Application Support Professional





Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The Application Analyst will be responsible for working on a variety of applications for the University of Georgia. The Application Analyst will design, develop, test, and maintain new and existing applications in support of our central Identity and Access Management (IAM) solutions. This position will serve as an analyst and developer for the Identity Management team. This position is responsible for taking appropriate security measures to safeguard data and systems, and for continuous improvement and automation in the implemented IAM framework to increase operational efficiencies and enhance UGA’s security posture.

Knowledge, Skills, Abilities and/or Competencies:

Experience with identity and access management tools and systems including One Identity Manager, SQL, Linux and Windows servers, Active Directory, LDAP, and Single Sign-on authentication solutions and protocols, such as multi-factor authentication, CAS, SAML, and OIDC.
Experience with task and project management, ability to communicate with clients, and knowledgeable about standard security practices.

Physical Demands:

Normal office environment.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


I. Formulate strategy and work plans to configure and enhance the Identity Management System and Single Sign on system to meet campus needs regarding assignment, management, and use of campus identifiers including the UGAID, MyID, and others as needed. Capture and translate user requirements, oversee development of use cases and specifications seeking input from functional and technical users.

  • Consult with clients, technical staff and others on access and integration issues. Provide system design services to clients at both enterprise and client department levels of the organization. * Participate in security discussion and teams to assist in reducing risks surrounding digital identities and access to systems and resource.
  • Direct, supervise and coordinate efforts of application analysts and programmers in planning, designing, testing, documenting, and installing information systems.
  • Lead and develop effective working relationships between IT and client community to maintain ongoing awareness of IAM architecture and needs. Recommend technology and propose solutions to meet customer requirements.
  • Define, develop, and implement applications systems for computing needs that reflect client requests.
  • Determine detailed program and data requirements.
  • Design programs from business requirements.
  • Interact with user and systems management to plan and implement system policies.
  • Implement best practice design and security
  • Write program and project specifications for support staff. Review completed project for accuracy and adherence to department standards.

Percentage of time:



II. Identifies and provides solutions to broad, complex, and critical work to address a primary identifier, implementation of access rights, single sign-on initiatives, and other issues. Develops secure solutions, recommend alternatives, and provides risk assessments.

  • Contribute by analyzing systems requirements, specifications and defining, developing, and implementing applications systems for university needs that reflect client requests.
  • Implement the UGA alternative identifiers as directed by senior leadership and functional units.
  • Determine detail program and data requirements.
  • Review and approve program and project specifications for support staff.
  • Review projects for accuracy and adherence to department standards.
  • Direct support of production application system operation as needed.
  • Adhere to and effectively communicate pre-established guidelines and standards.
  • Identify program problems (debug/troubleshoot); formulate and implement appropriate corrections.
  • Develop software solutions to satisfy customer ad hoc requirements.

Percentage of time:



III. Support of production application system operations including software solutions and project management.

  • Oversee and direct the production support for IAM and single sign-on applications and tools to maintain support of a 24/7/365 operation.
  • Adhere to and effectively communicate pre-established guidelines and standards.
  • Identify program problems (debug/troubleshoot); formulate and implement appropriate corrections.
  • Develop software solutions to satisfy customer and hoc requirements.
  • Working knowledge of or proven capability to quickly learn structured programming languages(s), database management systems, and other tools to be utilized/supported in the hiring operating unit.
  • Demonstrate project management skills.
  • Ability to acquire new technical skills, apply those skills in the development of software solutions, and effectively convey new knowledge to colleagues.

Percentage of time:



IV. Works collaboratively with EITS management, functional users, Identity Management team and project managers to develop and use project management methodology, techniques, tools, and solutions.

  • Utilizes “best practices” and implementation methodology while designing and implementing solutions for clients.
  • Develops methods and techniques to improve the process of delivering solutions to clients.
  • Develops and fosters a collaborative working relationship with clients.

Percentage of time:



V. Coordinate management of information and requirements from/to EITS senior management and immediate supervisor.

  • Efficiently and effectively maintains the status of projects via software designated by EITS senior management based on pre-established guidelines.
  • Responds to special requests of EITS/AIS senior management within specified time.
  • Reports major activities, successes, solutions, and problems to immediate supervisor.

Percentage of time:


Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Kristi Wall

Recruitment Contact Email:


The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest and most comprehensive institution of higher education. Founded in 1785, it is the birthplace of public higher education in America.

Today, UGA enrolls more than 40,000 undergraduate, graduate, and professional students. The main campus has 460 buildings on 767 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 18 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work, Veterinary Medicine, and the Honors College. It offers 24 baccalaureate degrees in more than 140 fields; 33 master’s degrees in 144 fields; 8 educational specialist degrees; four doctoral degrees in 99 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the nation’s best research libraries and contain a total of 5.3 million volumes and one of nation’s largest map collections. The university has had 25 recipients of the prestigious Rhodes Scholarship, making it one of the nation’s top Rhodes producers among public universities. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service for television, podcast/radio, and digital media. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.

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215 S. Jackson St.

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