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Assistant to the Vice President for Student Success, Well-Being, and Belonging

Hollins University
Roanoke, VA

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Administrative Jobs
Academic Affairs, International Programs
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

(posted 3/6/24)

Hollins University in Roanoke, Virginia seeks applications for an Assistant to the Vice President for Student Success, Well-Being, and Belonging.

About the Role

This position serves as the primary administrative support person for the Vice President for Student Success, Well-being, and Belonging (SSWBB). Other duties include supporting the day-to-day operations of SSWBB, performing a wide variety of administrative functions, supervising 1-2 work-study students, and serving as a liaison with the President’s Office administrative staff on appointment scheduling and Board of Trustees member support.

Specific duties include the following:

  • Serve as the primary contact for SSWBB including foot traffic, phone calls, and general emails, making referrals as necessary
  • Supervise work-study students within SSWBB
  • Schedule appointments for the Vice President for Student Success, Well-being, and Belonging
  • Use judgement and independence to make changes to schedules and matters of support for the efficiency and effectiveness of the vice president and division
  • Track and monitor pending issues for follow-up
  • Independently draft meeting agendas for approval
  • Assist with organization and implementation of special events under the purview and responsibility of SSWBB or collaborating departments
  • Maintain budget records for vice president’s accounts
  • Organize budget reporting of SSWBB departments for review by vice president monthly
  • As needed, update specific information in Banner, Athena, Maxient, and/or other software systems used in supporting and serving students
  • Keep minutes for SSWBB senior leadership meetings (weekly), directors meetings (bi-weekly), and division meetings (monthly) as well as the Board of Trustees Committee on Student Success, Well-being, and Belonging (three to four times per year)
  • Organize and upload documents for university boards and student-related hearings and meetings
  • Design/complete word processing and computer projects (e.g., flyers, bulletins, newsletters, electronic media, correspondence) as needed
  • Update and maintain the web sites for SSWBB
  • Oversee day-to-day maintenance of facilities for the division, submit online work orders, and follow through on requests
  • Oversee multifunction device service, inventory, and supplies
  • Oversee filing system, ensuring confidentiality
  • Maintain office supplies for vice president’s office staff
  • Schedule major events and programming for SSWBB on the university calendar
  • Collect mail, disseminate mailings, keep and update mailing lists, and produce labels
  • Coordinate electronic mailings to students (new and returning) and families over the summer

Position Qualifications

Successful applicants must have the following qualifications and experience:

  • High school diploma or equivalent
  • Minimum of three years of related experience
  • Excellent written and verbal communication, customer service, and interpersonal skills
  • Excellent organizational, time management, multitasking, detail, and accuracy skills
  • Proficiency in Microsoft Office applications
  • Proficiency with multifunction devices
  • Ability to work in a fast-paced environment with constant interruptions
  • Ability to self-motivate and work independently and without supervision at times
  • Ability to work successfully, collaboratively, and congenially with office members within the division and across campus
  • Ability to prioritize multiple responsibilities, resolve problems, and adjust to change
  • Ability to demonstrate mature judgment, tact, and diplomacy
  • Ability to manage confidential and sensitive information and maintain discretion
  • Possess deep understanding of and commitment to working in and fostering a diverse, equitable, and inclusive environment
  • Ability and willingness to work early, late, and/or on weekends during special events (orientation, commencement, etc.)

Preferred candidates will have the following:

  • Two years of college
  • Previous experience in an administrative support role in higher education
  • Previous experience working in or managing a professional office setting
  • Previous experience with business communications, including style and format of letters, memoranda, minutes, reports, etc.
  • Database experience
  • Ellucian Banner experience
  • Microsoft Publisher experience
  • Skills to use and manage professional social media platforms including, but not limited to, Instagram, Twitter, etc.
  • Knowledge of and experience with Hollins University

Application Process

Qualified candidates should submit a cover letter and resume to Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure the success and inclusion of all members of its community. Review of applications will begin immediately and will continue until the position is filled. Semi-final candidates will be asked to submit contact information for three references.

About Hollins

Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose. Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment. The university promotes opportunities for research, study abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

An equal opportunity employer, Hollins fosters diversity and inclusiveness at every level of the university.  Persons of all genders, gender identity/expression, and sexual orientation; persons with disabilities; persons of all racial, ethnic, and cultural backgrounds; and first-generation college graduates are encouraged to apply.

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Working at Hollins University

Hollins is an independent liberal arts university dedicated to academic excellence and humane values. Hollins University offers undergraduate liberal arts education for women, selected graduate programs for men and women, and community outreach initiatives. The Hollins curriculum and cocurricular programs prepare students for lives of active learning, fulfilling work, personal growth, achievement, and service to society.

The Hollins community sustains talented students engaged in challenging study, and productive scholars and artists devoted to teaching and to the advancement of knowledge. Experiential learning, study abroad, and internships enhance the academic program. The hallmarks of a Hollins education are creativity and effective self-expression, problem solving and critical thinking skills, and independent inquiry and the free exchange of ideas.

Hollins nurtures civility, integrity, and concern for others, encourages and values diversity and social justice, and affirms the equal worth of women and men. Our university motto, Levavi Oculos, calls us to leadership and service in accord with the Hollins values and traditions.

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