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Office Assistant V, SONHP

Employer
University of San Francisco
Location
USF Hilltop Campus

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title:

Office Assistant V, SONHP

Job Summary:

Provides a wide range of administrative support throughout the School of Nursing & Health Professions. This person’s successful information management, and knowledge of departmental and divisional academic functions, and business-process related questions and issues, helps the SONHP to run smoothly, and serves students, faculty, staff, and external contacts more effectively.
This position reports to the Director of Administration and Operations. This position plays a crucial role in providing a welcoming and organized environment for students, faculty, staff, and visitors.
Responsibilities and duties are carried out under general supervision; exercises interpretive skills to analyze situations, identify concerns, and develop and propose solutions associated with supporting the academic or administrative functions of program and department as related to staff, student and faculty
support. Position requires strong attention to detail, ability to organize and prioritize multiple demands, and represent SONHP in a professional manner at all times.

● Front Desk Operations and Office Administration—60%
● Communications Support—35%
● Other tasks as assigned—5%

Full Job Description:

FRONT DESK OPERATIONS AND OFFICE ADMINISTRATION 60%
● Greet and assist visitors, students, and faculty members who visit campus and SONHP.
● Answer phone calls, take messages, and route calls to the appropriate staff members.
● Manage and maintain the main school calendar, scheduling appointments and meetings as needed.
● Handle incoming and outgoing mail and general SONHP email correspondence.
● Address inquiries and requests from students, parents, and faculty, resolving issues or directing them to the appropriate personnel.
● Order and organize office supplies for the main administrative office.
● Provide general administrative support, including photocopying, faxing, and organizing documents.
● Assist with data entry and record-keeping.
● Assist with the hiring of student assistants for the school.
● Perform other duties as assigned.

COMMUNICATIONS 35%
● Assist in internal communication efforts, such as drafting memos, announcements, and newsletters for faculty, staff, and students.
● Collaborate with colleagues to promote school events, workshops, and conferences through digital and print channels.
● Maintain SONHP’s contact lists updated and accessible.
● First point of contact for all general inquiries for the SONHP.
● Perform other duties as assigned.

MINIMUM QUALIFICATIONS
● Post high school education is preferred.
● Training or experience equivalent to three years of increasingly responsible work experience or related education.
● Ability to analyze needs and implement appropriate office procedures.
● Familiarity with applicable USF policies and procedures or ability to learn and interpret them.
● Experience working with computer database systems, word processing and spreadsheet software including Microsoft Office Suite and Google sheets; alternately, willingness to learn and effectively use computer software.
● Must be customer service and team oriented.
● Experience with and demonstrated ability to work with a diverse student body, faculty and staff.

Full-Time/Part-Time:

Full time

Pay Rate:

Hourly

Salary Range :

$31.29 per hour

Organization

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