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Instruction Aide I

Employer
Triton College
Location
River Grove, IL
View more categoriesView less categories
Employment Type
Full Time
Institution Type
Community College

Job Details

Posting Number:

S00131P

Position Title:

Instruction Aide I

Position Type:

Hourly

Department:

Academic Success

Essential Function:

ESSENTIAL FUNCTION:
Create an inviting atmosphere to provide students, faculty and staff
assistance and guidance in the use of computers, scanners, printers and
Microsoft applications within the ETRC open lab. Assist/support student
navigation of Blackboard/Online courses, student emails and student portal
functions. Collaborate with Faculty to reserve computer area for class
participation.

Qualifications:

SKILLS:
1. Strong technical and computer-based skills.

2. Excellent Customer service in person and over phone.

3. Ability to adapt to and learn new technologies.

4. Ability to work independently, as well as collaboratively as a contributing
team player.

5. Detail oriented, strong analytical thinking, interpersonal skills.

6. Multitasking, time management and excellent communication skills.

EDUCATION:
High School diploma or GED equivalent.

EXPERIENCE:
Previous work in customer-based office environment.

Responsibilities:

RESPONSIBILITIES:
1. Monitor the function of all computers, scanners and printers, including
changing toners and replenishing printer paper supply.

2. Assisting all users of the ETRC both over the phone and in person
regarding Blackboard/online course, student email and student portal
inquiries.

3. Manage the daily operations of the ETRC Help/Front desk
Obtain knowledge for dispensing and retrieving technical loan equipment
using Integrated Library system. (ILS)

4. Maintain order of the ETRC computer lab, deal with disruptions,
problems/concerns according to Triton College and ETRC policies and
procedures.

5. Maintain cleanliness of computers, mouse, mouse pads, scanners and
printers and overall appearance of the ETRC.

6. Ensure/safeguard opening and closing of the ETRC, attentiveness for the
prevention of theft, destruction of hardware and software and Illegal
activities such as software pirating and copyright infringement.

7. Identify software applications and hardware malfunctions and report to
manager, coordinator or supervisor.

8. Other duties assigned.

Posting Date:

03/15/2023

Special Instructions to Applicants:

1. Rate of pay is $17.00 per hour, maximum 28 hours per week;

2. Recommended hire will be subject to background check and drug test;

3. Official transcripts required prior to commencement of employment;

4. Triton College is an AA/EOE.

Quicklink for Posting:

https://jobopenings.triton.edu/postings/1016

Organization

ABOUT TRITON COLLEGE

Triton College is an institution of higher education dedicated to student success. Located 14 miles from downtown Chicago, the school offers outstanding educational value in a student-centered setting rich in academic and cultural resources, career-oriented learning opportunities, and engaging social activities.

Triton’s attractive 110-acre campus features state-of-the-art facilities, thriving arts and athletics programs and a comfortable, friendly atmosphere. Our culturally diverse community of students, faculty and staff collaborates to promote integrity, open dialog, teamwork and mutual respect, while striving for excellence in all that we do.

We empower success in life-changing ways. Our degree and certificate programs feature practical courses and flexible scheduling options. Triton transfer students are readily accepted into colleges and universities nationwide. Career program students learn skills needed to succeed in a highly competitive job market that will allow them to make significant contributions to business and industry. Continuing Education students participate in courses geared toward recreation, personal enrichment, workforce development and lifelong learning.

More than 10,000 students enroll at Triton each year, yet every student receives ample individual attention in small, accessible classes. Our highly qualified faculty combines distinguished academic credentials with valuable real-world experience. Tuition is extremely affordable and financial assistance and scholarships are available.

THE TRITON DIFFERENCE

Triton College is committed to empowering your success in life-changing ways. Our positive learning environment prepares students to effectively compete in our global economy, realize their career aspirations, and achieve personal growth.

What sets Triton College apart?

ACADEMIC EXCELLENCE

Triton College features small class sizes and a wide range of quality, real-world focused programs that provide a pathway to completing your degree at a four-year university, obtaining a well-paying job, or advancing in your career. Hands-on learning experiences in degree, certificate, continuing education, and adult education programs promote achievement.

ACCOMPLISHED FACULTY

Our faculty brings many years of professional and teaching experience to their classrooms. Placing a priority on engaging students with practical knowledge, faculty members use proven instructional methods to bring content to life. They also participate in ongoing professional development to share successful teaching approaches and best practices that will help students meet and complete course requirements.

EASILY TRANSFERRABLE CREDITS

Most four-year institutions around the country accept Triton's college credit courses as transfer credit. You can stay close to home while meeting your general education requirements at Triton, then transfer these credits to another university to complete your degree.

STUDEN-CENTERED ENVIRONMENT

Triton is a vibrant and diverse community that promotes learning and achievement. State-of-the-art facilities, support services, and flexible class scheduling options provide students of all ages with opportunities and resources to excel and gain important skills for succeeding in life. Extra-curricular student clubs, organizations and activities offer many ways to get involved with our unique community on- and off-campus.

EXCEPTIONAL VALUE

When you complete your studies at Triton, you can be confident that you will receive a positive return on your investment. Triton College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, an important distinction that employers look for when hiring prospective employees. Triton's affordable tuition offers significant annual savings compared to other colleges and universities, and financial assistance is available.

With all that Triton College has to offer, why spend more to attend college elsewhere? All the advantages you are looking for are right here!

Company info
Website
Telephone
708.456.0300
Location
2000 5th Avenue
River Grove
Illinois
60171
US

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