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Vice President, Student Services (Full-Time) Clovis Community College

State Center Community College District
Clovis Community College

Job Details

Posting Number:



Vice President, Student Services (Full-Time) Clovis Community College

Campus Location:

Clovis Community College

Start Date:


Essential Functions of Position:

About the Position
Clovis Community College is seeking an equity-minded Vice President of Student Services that will provide unifying and participatory leadership to a dynamic, complex, and diverse college. The vice president will build upon the college’s strong legacy of achievement and leadership in the community.The vice president will be a student-focused, dynamic, kind and collaborative leader who is committed to advancing student access, equity, and success for our diverse student body. The vice president will expand existing relationships with community organizations and build upon strong partnerships with to advance the economic and social mobility of our students.The vice president will collaborate with their dedicated team of professionals to ensure that the college maintains its strong integration of student equity and success, while working towards achieving Clovis Community College’s mission and strategic goals. The vice president is responsible for providing leadership and vision for college-wide student services and ensuring an increase in student completion rates.Clovis Community College is known for its innovative spirit, positive climate, high transfer rates, and dedication to closing equity gaps. The faculty, staff, and leadership are creative, caring, collegial, and collaborative and focused on student success. The College is a long-standing guided pathways College and has recently joined the Achieving the Dream network in 2024. The College is seeking a leader who will facilitate and nurture this climate, as the campus grows and evolves.
General Purpose
Under policy direction of the College President, serves as a member of the President’s Cabinet/Council and plans, organizes, directs and integrates the operations of the Student Services division at an assigned college to achieve the college’s strategic goals and financial plan; manages and reviews short- and long-term planning to advance student access, equity and success for a diverse student body; provides expert professional assist­ance to the College President and other college and District manage­ment in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District/college policies and procedures and all state and federal regulations and require­ments; and performs related duties as assigned.
Distinguishing Characteristics
Vice President, Student Services is distinguished from other Vice Presidents by its responsibility for providing leadership and vision for college-wide student services and ensuring an increase in student completion rates. Incumbents in this classification provide leadership for student services requiring a broad knowledge of the college’s programs and services that provide equitable access to student support and educational planning. Accountabilities are broad in scope and require a high degree of administrative discretion.
Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

1. Plans, organizes, directs, controls, integrates and evaluates work of Student Services for the college; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual student services and college budgets from various funding sources; manages and directs the development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; manages the area budget.

2. Participates in the selection and onboarding of full-time and part-time faculty, in coordination with their divisions/departments, selection advisory committees, and the Human Resources Department; over­sees faculty teaching assignments and ensures contracted requirements for teaching loads; directs the scheduling of class offerings and classroom allocations; ensures the development and mainten­ance of assessment plans to measure instruc­tional courses for student learning outcomes and adherence to accreditation standards to improve student learning; in collaboration with faculty, directs or conducts curriculum review, evaluation and planning to ensure the currency and relevance of college curricula in meeting student needs; ensures proper course sequencing to enable students to complete programs and meet degree and/or transfer requirements in a timely manner; assists managers and faculty with program accreditation; works to promote/maintain a collegial environment within the Student Services Office; mediates the adjudication of dean, director, faculty, staff, student and community conflict resolu­tion and grievance processes.

3. Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and develop­ment including timely evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by the College President and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with, Board Policies, Admin­istrative Regulations, Human Resources procedures Personnel Commis­sion Rules, and collective bargaining agreements.

4. Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the college’s and the District’s mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environ­ment.

5. Works closely with Guided Pathways and Equity Committees to advance the State Chancellor’s Vison for Success; works with K-12, college, and university partners in the development of career and/or transfer pathways.

6. Provides administrative support and guidance to the College President in developing and implement­ing college-wide strategic plans, goals, objectives, policies and priorities; participates actively in the life of the college, the District, and participatory governance processes and initiatives by serving on or leading college and District-wide committees, workgroups, task forces, and councils; leads and directs employees in the development and application of new programs and initiatives to achieve institutional changes to achieve student achievement and higher efficiency, productivity and customer service in work processes.

7. Through deans, directors and employees, provides management oversight of Admissions and Records, Financial Aid, Student Success Programs, Counseling, and associated programs and services; ensures student services meet student needs and are integrated with instruction in an equit­able and fiscally sound manner; works to develop/maintain professional settings that promote creative and productive work environments for faculty and effective learning environments for students; estab­lishes project timelines, reviews progress on goals and plans and develops and reviews policies and procedures; collaborates with other Vice Presidents to ensure consistency and transferability of services throughout the District/college.

8. Through employees, oversees and directs the solicitation and administration of grants to ensure equitable access to education for disproportionately impacted student populations and other student-related programs and services; oversees the collection and analysis of research and planning data; works with deans and directors on the development of programs, project/grant plans and program policies and procedures; ensures grant goals and guidelines are met and fiscal operations comply with District, State Chancellor’s Office and funding source requirements and audits; directs and manages the development and submission of reports, recommendations and plans.

9. Oversees academic integrity and student behavior and the administration of due process and student discipline; adjudicates the student appeal process and coordinates college responses to informal and formal grievances; maintains ongoing communications with other community colleges, four-year colleges and universities and professional organizations to coordinate policies and procedures on student services and behavioral intervention.

10. Oversees access to and availability of distance education and student services technology including systems, applications and related hardware; provides input on development of secure and actionable student tracking systems and technology infrastructure for college student services operations; devel­ops and monitors the effectiveness of online student support services.

11. Provides leadership and management support to adapt facilities, course curricula and teaching methods and to provide auxiliary aids and accommodations to serve the learning needs and edu­cational goals of students with verified disabilities.

12. Collaborates with other college and District vice presidents, deans, directors, and managers on devel­oping, imple­men­ting and integrating District/college policies, procedures, and operational guidelines into college operations and on resolving unusual and complex business problems.

13. Represents the District/college and participates in state and national program training and develop­ment and professional group meetings; makes presentations to various groups within the District, other educational institutions, community organizations and governmental agencies.

14. Serves as a strategic advisor to the College President and may act for that individual in their absence.

Other Duties
1. May serve as Title IX Coordinator, Investigator, or other member of a Title IX Team.

2. Provides direct counseling to individual students in crisis or threat situations as appropriate.

3. Participates in planning for emergency preparedness training and activities.

4. Participates in planning for construction of new buildings and campus/education center expansion.

5. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

6. Performs related duties as assigned.

For a complete job description, click on the following link: Vice President, Student Services – Clovis Community College

Minimum Qualifications:

Education and Experience
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.


  • A master’s degree from an accredited college or university in a relevant field of study, and seven (7) years of increasingly responsible experience as an academic administrator or in a faculty leadership role, at least two years of which years were in a management capacity involving student services functions, operations and activities, preferably in a California community college;
  • Meet the state minimum qualifications for an educational administrator, which include a master’s degree and at least one year of formal training, internship or leadership experience reasonably related to the administrative assignment;

  • California Community College Supervisory Credential.

Licenses, Certificates AND Other Requirement
A valid California driver’s license and the ability to maintain insurability under the District’s vehicle insurance program.

Desirable Qualifications:

Experience and skill with addressing issues of equity; recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes; willingness to examine and remediate one’s relational practices to more effectively engage and support racially minoritized students; and a commitment to participatory governance, consensus building, and team approach to management.

Knowledge, Skills and Abilities

Knowledge of:
1. Advanced principles, practices, methods and techniques of program, administrative and organiza­tional analysis, planning and management as applicable to student support services, student rights and student disciplinary/grievance processes.

2. Student rights, student intervention and student disciplinary/grievance processes and procedures.

3. Principles and practices for the delivery of student and academic counseling as well as principles of individual crisis counseling.

4. Initiatives and programs to improve student equity, student persistence and completion rates includ­ing Guided Pathways.

5. Applicable federal, state and local laws, rules and regulations, including those involving Title V, California Education Code, California regulatory agencies, accreditation, Americans with Disabilities Act and Title IX.

6. Advanced knowledge of the Accrediting Commission for Community and Junior Colleges (ACCJC) accreditation process, including the eligibility requirements, accreditation standards and commis­sion policies.

7. Regional, District and community resources including governmental, community and social service organiza­tions and their functions as applicable to assigned responsibilities.

8. Principles and practices of program development and administration including methods of instruction and the application and use of educational tech­nologies.

9. Research methods and analysis techniques.

10. Principles and practices of strategic and program planning.

11. Principles, practices and methods of categorical and grant budget development, management, tracking, monitoring, and reporting; principles and practices of generally accepted account­ing and auditing procedures related to federal and state-funded grant programs and other funding sources.

12. Advanced principles, practices, methods and concepts used in public agency contracting and contract administration.

13. Principles, practices and methods of grant and categorical budget development/management and grant tracking, monitoring and reporting.

14. Federal, state and local laws, regulations and policies governing fiscal and reporting requirements of community colleges and educational institutions.

15. Principles and practices of sound business communication including proper English usage, grammar, spelling, and punctuation.

16. Safety policies and safe work practices applicable to the work being performed, including those required in crisis or threat situations.

17. District/college practices and procedures for purchasing and maintaining public records.

18. Basic principles and practices of organizational improvement and culture change.

19. Principles and practices of effective leadership, management and supervision.

20. Principles and practices of effective leadership and management.

21. Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.

22. Community college and its missions and goals.

Skills and Abilities to:
1. Understand the importance of holding oneself accountable as educators for closing equity gaps and engaging in equitable practices.

2. Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility.

3. Encourage positive race-consciousness and embrace human difference.

4. Reflect on institutional and teaching practices and aim to create a culturally responsive teaching environment.

5. Strategically build buy-in and participation among colleagues for equity-related initiatives.

6. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.

7. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.

8. Plan, organize, direct, and evaluate the activities of the college’s Student Services Office.

9. Ensure compliance requirements are met and the interests of the District and its students are protected.

10. Develop systems and procedures to assess student persistence, progress and student equity measures.

11. Use sound judgement in disciplinary actions within scope of authority.

12. Respond appropriately to student and campus emergency and threat situations.

13. Adopt and manage evolving technologies in education.

14. Evaluate the educational needs of the communities served by the college.

15. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.

16. Analyze, utilize critical thinking and make sound recommendations on complex student and admin­istrative issues.

17. Work collaboratively with college and District executives, managers and students and provide expert advice and counsel in developing solutions to complex issues.

18. Lead and participate in the monitoring and assessing of student success outcomes and student equity measures to improve student learning.

19. Analyze, negotiate and administer grants and contracts.

20. Plan, direct and support the achievement of instructional goals, campus-wide needs and the healthy functioning of governance, management and other systems.

21. Understand, interpret, explain and apply applicable laws, codes and ordinances.

22. Organize, set priorities and exercise expert, independent judgment within areas of responsibility.

23. Develop and implement appropriate procedures and controls.

24. Communicate effectively, both orally and in writing, and practice active listening.

25. Prepare and present comprehensive reports, studies, proposals and recommendations for diverse audiences.

26. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.

27. Establish and maintain effective working relationships with all those encountered in the course of work.

28. Contribute to institutional vitality and growth.

Conditions of Employment:

220 duty days and 24 vacation days for a total of 244 days. Duty days will be prorated based upon start of assignment.

Salary and Benefits:

Starting annual salary is $185,917 – $209,252 based on education and experience. An annual doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance. Employees are also members of the California State Teacher’s Retirement System (CalSTRS).

Selection Procedure:

To File an Application
All inquiries, nominations, and applications will be held in the strictest confidence.

Application materials will only be accepted electronically.

Applications will be accepted until the position is filled. To be included in the first screening of applications, submit the following application materials by 11:59 p.m. on April 25, 2024.

  1. A State Center Community College District application, which can be accessed online at SCCCD Career Opportunities.
  2. Transcripts, unofficial copies accepted – must indicate conferred degree(s) that support the minimum qualifications.
  3. A cover letter, of six (6) pages or less, that succinctly addresses to what extent the candidate meets the minimum and desired qualifications sought for this position and addresses the opportunities and challenges identified. Candidates should cite specific examples from their professional qualifications and experience to demonstrate they possess the ideal characteristics necessary to serve as the Vice President of Student Services for Clovis Community College.
  4. A current resume or curriculum vitae of no more than six (6) pages, describing professional experience, educational background, and other pertinent information.
  5. A list of eight (8) references: including two supervisors, two subordinates (including one support staff member), two faculty members (or equivalent), and two community members. Include a contact number and e-mail address for each individual.
    Note: References will not be contacted without the candidate’s permission.

    For questions about the application process, please contact:
    Sareang Nhim
    Senior Human Resources Technician
    State Center Community College District
    (559) 243-7136
Selection ProcessApplications will initially be screened by Human Resources to determine which applicants meet the minimum qualifications as stated in the job announcement.

From the applicants who meet the minimum qualifications and who have submitted all the required documents, a search advisory committee will screen the application packets and determine the candidates who are best qualified based on the minimum qualifications and desirable qualifications. Those candidates will be invited to interview. Interviews are tentatively scheduled for the week of June 10, 2024.

The selection advisory committee typically includes faculty, staff, administrators, students and community members.

Finalists will be invited for additional interviews and public forums tentatively planned for the week of June 24, 2024.

The new vice president will be expected to assume duties on or about September 1, 2024.

Submission of application and related materials is the applicant’s responsibility and must be submitted through the District’s online applicant portal. The District reserves the right to re-advertise or to delay indefinitely the filling of a position if it is deemed that the applicants for the position do not constitute an adequate applicant pool or if funding is not available. All application materials are subject to verification. False statements may be cause for disqualification or discharge from employment.

State Center Community College District is an equal opportunity employer. It is our pledge to treat all applicants fairly and equitably in the recruitment and selection process. We endeavor to be a service-minded organization and respond, as best as we can, to the needs of our applicants and the faculty, staff and administrators we work with in the District.
For more information, contact the Academic Human Resources Office, 1171 Fulton St, Fresno, CA 93721, (559) 243-7100. For more information on the Clovis Community College or State Center Community College District, visit our website at Please refer to position number CVPST-VP (Slot #1105).

Submission of application and related materials is the applicant’s responsibility and must be submitted through the District’s online applicant portal. The District reserves the right to re-advertise or to delay indefinitely the filling of a position if it is deemed that the applicants for the position do not constitute an adequate applicant pool or if funding is not available. All application materials are subject to verification. False statements may be cause for disqualification or discharge from employment.

Additional Information:

This is an academic management position, exempt from overtime provisions of the Fair Labor Standards Act, with responsibility for formulation and implementation of district policies, regulations, budget decisions, and supervision of personnel including assignment of work, evaluation of performance, adjusting grievances, recommending hiring, transfer, suspension, layoff, recall, promotion, and termination.

Additional Information about the Position:

Physical and Mental DemandsThe physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this assignment. Reasonable accommo­dations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
While performing the duties of this assignment, the employee is regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equip­ment; and reach with hands and arms. The employee is frequently required to walk, stand and lift up to 10 pounds, and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands:
While performing the duties of this assignment, the employee is regularly required to use written and oral communi­cation skills; read and interpret complex data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple concurrent tasks with intensive deadlines and frequent inter­ruptions; and interact with District/college managers, faculty, staff, students the public, and others encountered in the course of work.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee works under typical office conditions subject to frequent public contact and interruption and intermittent exposure to individuals acting in a disagreeable fashion. The climate, temperature, noise level and overall environment will vary according to specific circumstances. The employee may be required to travel to locations other than assigned worksite and to adjust to work schedule changes. This is an academic management position exempt from overtime provisions of the Fair Labor Standards Act.

At Clovis Community College we value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. We prioritize applicants who demonstrate they understand the benefits a diverse student population brings to a community college. The successful faculty member will be an equity-minded individual committed to student success by collaborating with faculty, classified staff, administration, students and community partners who are also dedicated to closing equity gaps. An equity-minded individual is a person who:

  1. Understands the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices;
  2. Reframes inequities as a problem of practice and views the elimination of inequities as an individual and collective responsibility;
  3. Encourages positive race-consciousness and embraces human difference;
  4. Reflects on institutional and teaching practices and aims to create a culturally responsive teaching environment; and
  5. Strategically builds buy-in and participation among colleagues for equity-related initiatives.
Clovis Community College seeks faculty members who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. Divisions strongly encourage collaboration across disciplines to create inclusive, integrated, and interdisciplinary learning experiences. Clovis Community College faculty are expected to be knowledgeable about, and willing to use, different learning and teaching methods appropriate to the students they serve. Faculty members should be open and willing to participate in culturally relevant professional development that will help them prepare for the population of students who attend Clovis Community College.

The ideal candidate will share Clovis Community College’s commitment to educating its racially and socioeconomically diverse student population. We currently enroll over 13,000 students yearly in which 49% are Latinx, 14% are Asian/Pacific Islander, 3% are Black/African American, 28% are White, 1% American Indian/Alaska Native, and 4% are multiracial. Clovis Community College is a Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community. The successful candidate will join a department dedicated to providing services responsive to the students it serves.

State Center Community College District (SCCCD) provides students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our team at SCCCD, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

Clovis Community College
About the College
Clovis Community College is the state’s 113th community college and serves over 14,000 students in the Central Valley, and joins Fresno City College, Reedley College and Madera Community College as part of State Center Community College District. We hold true to our goal and mission statement of “Creating Opportunities – One Student at a Time.” This goal is achieved with a highly qualified staff of educators and support personnel who reflect the diversity of our unique community and embrace a flexible attitude toward change and encourage the spirit of innovation.

Clovis Community College offers state-of-the-art facilities with a dynamic campus culture embracing diversity, individualism, and uniqueness of our student population.

Our Mission
Creating Opportunities – One Student at a Time
  • We honor diversity and serve all students of our community;
  • We promote opportunities for success and wellness through full access to programs and services, and we provide comprehensive student support to achieve equity;
  • We foster critical, creative, and engaged thinking through education based on integrity, generosity, and accountability;
  • We support student success along pathways to certificates, degrees, and transfer programs, preparing student for thriving futures;
  • We build community partnerships to enhance student learning and success, thereby advancing economic vitality in the community;
  • We engage in reflective research and innovation focused on learning and student success.

Clovis Community College continues to make history with many accolades and accomplishments, because of its emphasis on excellence and student success, and recently had its accreditation reaffirmed for seven-years by the Accrediting Commission for Community and Junior Colleges (ACCJC). Additional awards and accomplishments:

  • Invited to apply for the 2023 Aspen Prize as one of the top 150 community colleges nationwide;
  • Awarded “Champion for Higher Education,” for exemplary work in awarding associate degrees for transfer for 4 years in a row in 2018, 2019, 2020, and 2021 by the Campaign for College Opportunity; and
  • Selected Top 10 Finalist for the National Bellwether Award in 2018 , out of nearly 400 nominations submitted nationwide, for our English Department’s collaboration with Clovis West High School;
  • Awarded Equity of Champions of Higher Education for Excellence in Transfer for Black & Latinx Students that earned an ADT;
  • Clovis Community College is recognized as a top transfer college and has earned the following rankings out of 116 California Community Colleges:
    • #1 in California for Latinx students’ rate of transfer to a 4-year institution
    • #1 in California for First-Generation students’ rate of transfer to a 4-year institution
    • #2 in California for students’ transfer rate to a UC or CSU
    • #4 in California for students’ rate of transfer to a 4-year institution
    • #5 in California for Perkins Economically Disadvantaged students’ rate of transfer to a 4-year institution

CCC Institutional Research Site

Open Date:


Close Date:


Closing Time:

11:59 p.m.

Open Until Filled:


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State Center Community College District (SCCCD) was formed in 1964 when it assumed control of Fresno City College and Reedley College. SCCCD serves approximately one million people and 18 unified and high school districts in more than 5,500 square miles of urban and rural territory, including most of Fresno and Madera counties and portions of Kings and Tulare counties. SCCCD is governed by a seven-member board of trustees who represent seven trustee areas. Total district enrollment for the fall semester 2012 is over 34,000 students. SCCCD is a merit system district with over 2,300 faculty and classified staff represented by the California School Employees Association (CSEA) and the American Federation of Teachers (AFT). The total operating budget for SCCCD in 2012-13 is $168 million. 

Fresno City College, established in 1910, enrolls in excess of 22,000 students and offers more than 100 associate of arts and science degree programs and 60 certificate of achievement programs in vocational/occupational areas. Reedley College, established in 1926, is located in Reedley (approximately 25 miles southeast of Fresno) and enrolls approximately 6,200 students in a variety of courses and degree programs in occupational education and the arts and sciences. SCCCD operates three educational centers with a combined enrollment of approximately 8,300 students. The Willow International, Madera and Oakhurst centers offer programs in general education for transfer and two-year degrees. In addition, the district offers occupational and technical training at its Career and Technology Center and the Training Institute.

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