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Classroom Technology Integration Specialist

Employer
Coastal Carolina University
Location
Conway, SC

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Employment Type
Full Time
Institution Type
Four-Year Institution
Classification Title:

IT Services Specialist III

Classification Code:

AM62

Pay Band:

5

Internal Title:

Classroom Technology Integration Specialist

Department:

Information Technology Services

Position Type:

PCLS - Slotted Classified

Full or Part Time:

Full-Time

Basis:

12 mo.

Hours per week:

37.5 hours per week

Normal Work Schedule:

Monday through Friday 8:30a.m.-5p.m.

Does this position require driving?:

Yes

Does this position require a credit check?:

No

Job Details:

Classroom Technology Integration Specialist

The Office of Information Technology Services (ITS) at Coastal Carolina University is accepting applications for the position of Classroom Technology Integration Specialist. The Classroom Technology Integration Specialist provides effective support/maintenance and implementation of new technology initiatives throughout all existing and new smart classrooms and video conferencing locations; provides installation, configuration, and maintenance of hardware equipment; provides end-users with the necessary guidance to select technology equipment and software and provide subsequent training and support; works effectively with users, vendors, and other IT groups to ensure user issues are resolved in a timely, effective manner; collaborates effectively with other ITS units and university constituents to maximize the efficiency and effectiveness of resources. This is an on-site position.
Duties include, but are not limited to:· Support technology needs relating to smart classrooms including the maintenance and implementation of new initiatives. Assist in the installation and operation of classroom technology and audiovisual (AV) solutions for the University relating to smart classrooms, conference rooms, and other managed spaces.· Assist in configuring and repairing the hardware, cameras, microphones, mixing boards, cables, and AV equipment associated with Digital Video Production classrooms, studios, YuJa, Livestream, and other distance learning applications/platforms and video conferencing equipment.· Assist in maintaining classroom PCs, checkout laptops, laptop carts, and video conferencing equipment in accordance with current ITS standards. Support the servicing of classroom PCs, Macs, checkout laptops, AV equipment, and video conferencing equipment for instructional use.· Provide training and support to faculty on the use of instructional technology equipment and set up or facilitate online audio and/or video conferencing for classroom instruction. Assists with and/or provides technical support workshops for ITS and end-users.· Share, discuss, and collaborate regarding technology-related issues with ITS colleagues. Maintains and promotes information security best practices.
Requirements: A high school diploma or equivalent (GED) and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems is required. An associate’s degree or a bachelor’s degree in a related field may be substituted for the required work experience. A bachelor’s degree in Computer Science, Information Systems, or Information Technology and one (1) year of experience providing classroom technology and training to end-users is preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and Ph.D. degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/21850. Applicants must submit a cover letter, resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until the position is filled. Coastal Carolina University is an EO/AA employer.
IT Services Specialist III (AM62/61122694/FTE-S00939P), full-time position with benefits. SC State Pay Band: 05. Salary range: $37,860.00 (minimum) – $53,957.00 (midpoint). Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Work hours may vary from week to week. Must be flexible to meet the special scheduling needs of the university and department. Flexible work hours are required to include early morning, night, and weekend hours. Some travel may be required. Information confidentiality is highly critical.

Required Qualifications:

A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. An associate’s degree or a bachelor’s degree in a related field may be substituted for the required work experience.

Preferred Qualifications:

Bachelor’s Degree in Computer Science, Information Systems, or Information Technology; 1-year experience providing classroom technology and training to end-users.

Knowledge, Skills & Abilities:

Excellent customer service, communication, and interpersonal skills. Technical knowledge and understanding of audio/video equipment and related software, telecommunications, MS Windows, MS Office, and the internet. Hardware/software troubleshooting, software installation, and customer technical training experience. The ability to work well in an academic environment. Have strong oral and written communication skills. Sound problem-solving skills are required. Demonstrated time management skills.

Additional comments regarding this position:

Flexible work hours are required to include routine night and weekend hours. Some local travel is required.

Mental Demands:

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication

Physical Demands:

Carrying, Lifting, Cleaning, Climbing, Crawling, Driving, Kneeling, Pulling, Pushing, Reaching, Sitting, Speaking, Squatting, Standing, Twisting, Walking, Writing

Physical Demands (Elements Exposed To):

Dirt, Heat/Cold

Additional Physical Demands:

Must be able to push and lift 50 pounds. Must be able to ascend and descend a ladder.

Please Select Any and All Equipment Needed to Perform the Duties:

Computer and Peripheral Equipment, Copier, Machines, Scanner, Telephone, Tools, Two-Way Radios, Vehicles

Posting Number:

FTE-S00939P

Number of Vacancies:

1

Desired Start Date:

03/25/2024

Job Open Date:

02/28/2024

Open Until Filled:

Yes

Quicklink for Posting:

https://jobs.coastal.edu/postings/21850

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