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Coordinator Career Planning & Placement

Holyoke Community College
Holyoke, MA, MA

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Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Community College

Job Details

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

The Elaine Marieb New Directions Adult Learner Success Center (hereby known as New Directions) bridges services and resources from campus and community to meet adults’ academic, career, and social support needs through a cohesive web that helps adult learners to meet their educational and career goals. Under the general supervision of Associate Director of Recruitment and Enrollment Services, and in close collaboration with academic and social support programs across the college, the Coordinator of Career Planning & Placement is responsible for providing a comprehensive suite of career exploration, planning, and placement services and workshops for adult learners. This position interfaces with employers and leverages technology tools to assist students with networking and job search. In collaboration with the Career Development Counselor and the Coordinator of Academic Internships, this position develops and delivers comprehensive career-planning programming to serve the adult students at HCC.

The Elaine Marieb New Directions Adult Learner Success Center is an equity-driven initiative that provides integrated support services to adult students. Our vision is to provide a welcoming community to meet adult learners where they are. We seek to create the necessary guidance and support essential to achieving academic success, a sense of belonging, and ultimately, career advancement through educational attainment.

  • Coordinates a comprehensive suite of career exploration, planning and placement services for adult, non-traditional, veteran, and unemployed students at HCC.
  • Utilizing the NACE core competencies, develops and delivers programs, workshops, and events designed to develop career-readiness competencies and facilitate career advancement for students.
  • Advises students in creating an integrated program that best meets their needs in an expeditious manner, maximizing opportunities to earn industry-recognized credentials and engage in work-based learning.
  • Provides career assessment, career counseling, and educational planning for adult learner students 24 and over, parents, veterans and unemployed students during their transition into college and through graduation.
  • Coordinates planned activities and experiences for students in collaboration with the Career Development Counselor, Business and Community Services, Academic Internships and Experiential Learning.
  • Utilizes EAB Navigate, Banner, Degree Works, and Online Services to to track and report on individual and program-wide student success metrics and to support students in meeting key enrollment and success milestones.
  • Collects data and ensures proper tracking is in place for all initiatives, events, and activities, including data entry for future analysis and planning.
  • Collaboratively conceives of and implements program improvements in response to participant feedback and goals, funder priorities, employer feedback, and new opportunities. Creates and implements best practice models of high-quality adult-focused programming which can be replicated and sustained at HCC.
  • Serves as a Credit for Prior Learning (CPL) specialist for the campus; acting as a primary point of contact for prospective students seeking to learn about CPL options at HCC.
  • Provides information sessions, one-on-one, and group workshops to students interested in developing portfolios to ensure appropriate, accurate documentation and consistency.
  • Works with students to address eligibility requirements and complete accurate paperwork for CPL options such as credentialing, competency exams, portfolio development, military trainings, and industry experiences for potential college credit; and reviews student applications on the MyExperience Counts website.
  • Communicates with academic deans, associate deans, department chairs, faculty, staff, and administration to provide appropriate recommendations for students interested in earning college credit through CPL options.
  • Serves on the MACC PLA Consortium
  • Provides one-on-one and group instruction to students interested in developing portfolios to ensure appropriate, accurate documentation and consistency.
  • Maintains confidential record-keeping system for identifying and tracking students’ progress/outcomes and collecting data for program evaluation.
  • Collaborates with local One-Stop Career Center counselors for student referrals.
  • Collaborate with Business and Community Services, El Centro, TRIO, SAMP, ALANA, Financial Aid, Admissions, and Advising to create comprehensive student support activities (ex. career exploration workshops).
  • Prepares regular reports and maintains records for WIOA contracts and Section 30 reporting pertaining to students receiving grant funding and extended unemployment benefits.
  • Enter programs on TrainingPro for approval for Section 30, WIOA, and Trade.
  • Represents the Elaine Marieb New Directions Adult Learner Success Center at college-wide functions and in the community.
  • Works some evenings and/or weekends.
  • Performs other related duties and special projects as directed.

    We welcome and encourage applicants, who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. Applicants who do not meet the minimum qualifications and do not have an equivalency statement will not be considered for the position.

    • Master’s degree in Adult Education, Business Administration, Human Resources, Counseling, Education, Organizational Behavior, or closely related field;
    • Six (6) years experience and/or training that includes career counseling, human resource management, recruitment, educational/psychological assessment, counseling, marketing, and public relations, or an equivalent combination of education, training, and experience;
    • Experience working with adult learners;
    • Experience in leading teams or managing projects;
    • Excellent written and oral communication skills;
    • Ability to work effectively with a diverse faculty, staff and student body.
    • Certification as an Adult Career and Educational Advisor through CAEL or similar
    • Certification in Assessing Prior Learning / Credit for Prior Learning Principles;
    • Previous community college experience;
    • Bilingual (English/Spanish);
    • Previous experience using EAB Navigate or other similar technology-based student success platform.
    Are you excited and interested in this role but don't meet every requirement? We encourage you to apply anyway. A LinkedIn Gender Insights study shows that women and people of color are less likely to apply to jobs unless they meet every qualification.

    Holyoke Community College is dedicated to Equity, Diversity, Inclusivity, and Belonging, so we genuinely encourage you to apply even if your experience doesn't align perfectly with every qualification in the job description.

    Full-time, MCCC Unit Professional position

    Salary Range: Grade 6; Minimum $70,120-$75,880 /year. Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits package.

    Hours: 37.5 hrs./52 weeks

    Funding Source: Grant-funded (5 year grant from HCC Foundation)

    - All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
    - Pre-Employment Background check, including Criminal History will be conducted for all positions.

    Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.


    Working at Holyoke Community College

    Since its founding in 1946, Holyoke Community College has focused on inspiring futures through education and training, access, and engagement. The goal is simple-exceptional preparation for personal and professional success through education for all learners.

    HCC's highly-qualified, committed faculty and staff engage learners through innovative, relevant instruction and comprehensive student support services, ensuring that our students are well prepared for their next step in life-whether to transfer to a four-year institution, to advance in a career, to build skills, or simply to enhance their quality of life.

    HCC faculty and staff support students in discovering their academic abilities and career aptitudes for the future they choose. We think they'll find that HCC provides the best start for attaining their goals, for one of the best dollar values in education today.


    Located in Western Massachusetts' scenic Pioneer Valley, HCC draws students from more than 70 cities and towns throughout the region and from beyond. As a gateway to quality, accessible education and career advancement, more than 100,000 students have come through the doors seeking to realize their dreams and aspirations. HCC boasts the largest enrollment and awards the highest number of associate degrees and certificates among Western Massachusetts community colleges. At the college's 65th commencement in May 2012,a total of 1,000 students received approximately 1,026 associate degrees and certificates. Graduates ranged in age from 18-80, and came from 70 Massachusetts towns, as well as Connecticut, New Hampshire, Vermont, and from as far away as Florida, Michigan, Missouri and South Carolina. Our international grads included citizens of Israel, Malawi, Peru and South Korea.


    HCC offers more than 100 associate degree and certificate options, as well as adult basic education/GED programs, education and training for business and industry, and noncredit community service personal and professional enrichment courses. To accommodate students' busy lives, HCC offers day, twilight, evening, weekend, and online classes. Academic programs, in a variety of disciplines, are designed for immediate career entry or for transfer to four-year institutions. Plus, for those seeking additional intellectual challenge in their coursework, HCC is known for its exceptional learning communities (team-taught interdisciplinary courses organized around a common theme) and its Commonwealth Honors program, among other programs and services.


    HCC has the highest transfer rate of any community college statewide, holding articulation agreements with more than 27 colleges and universities. Many students attend HCC with the intention of transferring to a four-year college or university. And many do so after graduating-often with generous and even full scholarships-to public and private four-year colleges and universities across the country. Locally, HCC is the largest feeder institution for Westfield State College and UMASS Amherst.

    Immediate career entry

    HCC offers short-term certificates and training for students whose goal is immediate career entry. HCC's Career Center provides additional assistance in helping students obtain employment in the region's many workplaces.

    A vibrant community resource

    Throughout the year, HCC is home to numerous recreational and cultural activities and events that are open to the community. View an art exhibit at the Taber Art Gallery, catch a live performance at the Leslie Phillips Theater, enjoy the college's annual Jazz Festival, or come watch one of HCC's competitive varsity athletic games. HCC has the largest disc golf course in Western Massachusetts, and it's free and open to the public.

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