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Director of Employee Relations and Engagement

University of North Carolina at Asheville
Asheville, NC

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Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

UNC Asheville Overview:

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. Staff members are encouraged to take an active role to engage in the institution’s efforts in promoting diversity and inclusion throughout the workplace. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.

Position Type:

EHRA Staff


Director of Employee Relations and Engagement

Position Number:


Recruitment Range:


Work Schedule and Hours:

Office hours are Monday-Friday, from 8:00 am. to 5:00 p.m. Additional hours may be needed to perform job-related duties to help further the mission of the institution.

Full-Time / Part-Time:


Months per Year:

12 Months

Position Summary:

Reporting to the Associate Vice Chancellor for Human Resources & CHRO, the Director of Employee Relations and Engagement functions as the primary resource and liaison for employee relations and engagement for the university.

The Director of Employee relations and Engagement will set the strategic direction, vision, and goals for all aspects of employee relations across the university. This role will be responsible as the change agent to rebuild the ER&E area to facilitate and build campus employee engagement. Developing and streamlining employee relations programs, processes, policies and procedures.The Director will work within the campus as a strategic representative of the Office of Human Resources, they will collaborate with key stakeholders to evaluate changing business and workforce talent needs while spearheading and promoting employee engagement initiatives.

Essential job responsibilities of the Director include:

  • Manages the employee relations program for the university for employees at all levels and classifications. The Employee Relations leader offers a full-range of consultative and programmatic services including, but not limited to, the following: supervisory consultations related to performance and professionalism, conduct, disciplinary issues, and separations from the university of any kind (e.g., discontinuations and dismissals); assistance and counseling to faculty and staff involving workplace concerns and disputes; monitoring department climates, and management of employee engagement surveys.
  • Provides leadership in ensuring best practices on a wide range of employee relations issues; provides advice and guidance on complex and challenging matters.
  • Advises/refers faculty and staff on appropriate grievance procedures, advises supervisors and managers on corrective action procedures, and provides employee relations support to university departments.
  • Facilitates or liaises with investigations into alleged violations of university policies, aid in preparing investigation reports and providing guidance to academic and administrative units on addressing the outcome of such investigations; manages the employee appeals processes.
  • Analyzes and evaluates data on retention and related issues, conducts exit interviews, and provides recommendations and support to management.
  • Maintains the highest levels of integrity, confidentiality, and a commitment to creating an environment in which employees can thrive.



Required Education/Experience/Skills:

A bachelor’s degree required and 7+years of progressive relevant experience related to employee relations, labor relations, or labor/employment law with emphasis on employee relation and employee engagement.

Preferred Education/Experience/Skills:

  • A master’s degree preferred.
  • Strong leadership and analytical skills
  • Experienced mediator/investigator with well-developed conflict resolution skills who can handle sensitive and confidential information in a professional and high-level manner.
  • Exceptional interpersonal and communication (verbal and written) skills.
  • Successful record of creating, improving and executing programs at large scale
  • Experience leading supervisors and management in employee relations concerns.
  • Excellent skills and attention to detail, able to manage and prioritize multiple tasks simultaneously while delivering on commitments.
  • Outstanding communication skills in written and verbal form; extensive public speaking, presenting, training, and/or communication skills.
  • Proven ability to establish and maintain positive and productive working relationships with individuals from diverse ethnic, cultural, and socio-economic backgrounds.
  • Comprehensive knowledge of federal, state and local laws, regulations, and guidelines related to affirmative action and civil rights enforcement.
  • Prefer experience in higher education, including employee relations experience involving academic faculty.

Knowledge, Skills and Abilities :

  • Ability to lead with both a decisive and consultative style, foster open communications, and proactively build positive relationships with faculty, staff, students, and diverse constituencies.
  • Ability to build strong working relationships, instilling trust and confidence in colleagues at all levels.
  • Ability to work successfully with diverse work groups.
  • Self-motivated and able to meet critical deadlines; flexible at setting and revising priorities while managing multiple projects.

Special Instructions to the Applicant:

Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

Posting Number:


Posting date:


Closing date:


Open Until Filled:



The University of North Carolina Asheville offers a singular experience for original minds.

We’re the original and only liberal arts campus in the University of North Carolina system. We break down conventions, overcome obstacles, expand horizons. We dare to connect curiosity and critical thinking, courage and challenge, imagination and impact, opportunity and responsibility. When the world looks down, we look up.

We’re a public resource that draws on a deep history to make a profound impact—on our students and on the world. We founded the National Conference on Undergraduate Research. Our STEAM Studio helped to produce the largest public art installation ever shown in Times Square. We offer majors and concentrations that re-tool the liberal arts and sciences for new challenges and new opportunities. We live in one of America’s great small cities, a mountain town with wit and grit, with an artist’s eye and an explorer’s heart.

We are the originals. We’re rooted in the Land of the Sky, at the intersection of what’s known and what’s possible. This is an education that’s affordable, adaptive, and endlessly relevant. This is an experience where every path leads to a new vista, where there’s room for every voice, and where the future is a frontier—vast and bright and close enough to touch.

UNC Asheville’s national reputation for empowering human potential is rooted in its unique student-centric public liberal arts and sciences mission. UNC Asheville thrives on close-knit connections among students and their faculty and staff mentors. The University’s 3,300 students are innovative, ethical, creative and resilient leaders who seek to understand complex global challenges and find creative, sustainable solutions that benefit our communities and the world. More than 65 percent of UNC Asheville students conduct applied research alongside faculty experts. UNC Asheville consistently ranks as a national top 10 Public Liberal Arts and Sciences University by U.S. News & World Report, and on its list of Most Innovative Schools. UNC Asheville regularly earns several national top 20 rankings in The Princeton Review’s “The Best 386 Colleges,” including Best Quality of Life, Town-Gown Relations, and UNC Asheville has ranked in the top two nationally for the “Best Schools for Making an Impact,” in The Princeton Review’s “Colleges that Pay You Back.”

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