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Financial Aid Specialist

Arkansas State University
Arkadelphia, AR - Henderson State University

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Employment Status:Full time (29-40 Hrs) Type of Employment:Staff # of openings:1 Location:Arkadelphia, AR - Henderson State University Proposed Salary Range:$35,000.00 Closing:3/3/24

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Financial Aid Specialist provides excellent customer service, guidance to financial aid applicants and their families, and obtains financial aid information throughout the financial aid process. This position is governed by state and federal laws and institution policy. This position reports to the Director of Financial Aid.

Duties & Responsibilities:

    Meets with students and parents concerning the financial aid application process, types of financial aid available, and deadlines for applying for aid, and assists in completing the required forms when requested;Respond to students and parents by email and phone to address financial aid questions;
    Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions;
    Maintain knowledge of policies of other departments (Registrar, Student Accounts. human Resources, Athletics, etc.) and understand the impact of them on a student's financial aid eligibility;Complete training workshops and attend conferences in order to learn and stay current on financial aid regulations and processing;Assist in interviewing students for financial aid office work-study, monitors work-study positions availability, and maintained time sheets;Work on special projects as assigned;Performs other duties as assigned


Ability to work independently as well as in a team environment.

Strong interpersonal skills.

Excellent verbal and written communication with the ability to communicate effectively with students, parents, staff and faculty.

Excellent interpersonal skills with a high level of customer service skills

Ability to work under pressure and meet timelines and objectives.

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance


Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

An earned Bachelor's degree OR 2 years of experience.

E-Verify Participation Notice:

E-Verify Right to Work:



Arkansas State, founded in 1909, is the second-largest university in the state. It is located on Crowley’s Ridge in Jonesboro, the largest city in eastern Arkansas and the economic hub of the region. Today, the institution has more than 100,000 alumni and meets the needs of individuals and communities at all points along the educational continuum.


A Carnegie Research 2 university, A-State hosts the first osteopathic medical school in Arkansas, the New York Institute of Technology College of Osteopathic Medicine, and opened the first U.S.-style residential campus in Mexico in fall of 2017.


With the Discover 2025 Strategic Plan as its guide, A-State is engaged in creating collaboration opportunities including the Center for No-Boundary Thinking and exploring a public-private partnership to bring the first College of Veterinary Medicine to the state.


Undergraduate experiences have been highlighted for the last decade with the Create@State spring conference. Create@State participants have an advantage in achieving the graduate school of their choice, including continuing to advanced degrees at A-State. Research opportunities alongside our faculty are not the exception at A-State.


A-State begins its second decade offering online curriculum and course work, and remains the state’s largest provider of 100% online degree programs based in the state with 99 areas of study. While the majority (74%) are graduate students, more than 1,500 students are pursuing their bachelor’s degree.


Arkansas State University operates as a member of the Arkansas State University System based in Little Rock and offers degrees at the doctoral, specialist, master’s, bachelor, and associate levels. Arkansas State is home to eight undergraduate colleges: Agriculture, Engineering and Computer Science; Education and Behavioral Science; Neil Griffin College of Business; Liberal Arts and Communication; Nursing and Health Professions; Sciences and Mathematics; and University College. While it does not award degrees, the Honors College is a component of the university’s academic structure. The Department of Military Science provides programs for students who aspire to be U.S. Army officers.


The Jonesboro campus is led by the chancellor, with a Chancellor’s Cabinet which includes the senior executive vice chancellor and provost in Academic Affairs and Research, senior vice chancellor for Finance and Administration, vice chancellors for Diversity, Inclusion and Community Relations; Intercollegiate Athletics; Student Affairs and Dean of Students; University Advancement; and Chief Communications Officer.


The Arkansas State University System is governed by a seven-member Board of Trustees appointed by the Governor of Arkansas to serve staggered seven-year terms. The trustees hire the system president, approve the curriculum, annually approve an operating budget, and establish policies for the efficient and effective operation of the institutions.


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2105 E. Aggie Road
United States

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