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Director Of Student Services- College of Nursing

The University of Tennessee, Knoxville
Knoxville, TN

Job Details


The College of Nursing at the University of Tennessee, Knoxville, seeks a dynamic Director of Student Services to shape and elevate the academic experience of our diverse student population, preparing them to be the next generation of health care professionals making a positive impact in community they will serve. Details on the College of Nursing Programs are available at

About UT Knoxville

The University of Tennessee, Knoxville, is the state's flagship institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. As a land-grant university, UTK is committed to excellence in learning, scholarship, and engagement with society. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. Why UT? 

About Knoxville

The city of Knoxville is a hidden gem. It is surrounded by eight gorgeous lakes and has a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Asheville, Atlanta, and Nashville. Video intro to Knoxville 

About the Position

This leadership role provides a unique opportunity to shape and elevate the academic experience of our diverse student population. Reporting directly to the Executive Director of Academic Advising and Enrollment Management, you will play a crucial role in the student experience of our three Undergraduate programs and our three Graduate programs. This individual is responsible for providing dynamic leadership, strategic planning, and operational oversight to ensure the delivery of high-quality academic advising and a transformative student experience.

Primary Duties:

·       Provides operational leadership and coordination of the Office of Student Services functions inclusive of academic advising, enrollment management and special projects.

·       Supervise, manages hiring, on boarding, training and staff development of the Office of Student Services team focusing on creating a highly functioning, innovative, and self-directed team who provides quality student centered services that empower lifelong learners.

·       Works closely with Executive Director to inform, implement, and evaluate the strategic plans for academic advising and enrollment management.

·       Direct staff meetings, retreats and other meetings if needed.

·       Lead student tracking and data management systems to ensure accuracy and efficiency.

·       Serve on various university and college committees as the lead expert for Student Services

·       Manages high level decision making which may include admissions, recruiting, budget, advising projects and campus wide initiatives.

·       Contribute to fostering an environment of access, belonging and engagement.


Required Qualifications:

·       Master's degree in relevant field

·       6 years’ experience academic advising or enrollment management

·       4 years leadership experience


Application Instructions

For full position description and how to apply, visit HERE

Market Range 13

Equal Employment Opportunity Statement

All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity, 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone 865-974-2498. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

Job: Executive/Administrative
Primary Location: US-Tennessee-knoxville
Organization: College Of Nursing
Schedule: Full-time
Job Posting: Feb 20, 2024, 7:48:32 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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