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Program Advisor

Employer
University of Toronto
Location
Toronto, ON

Job Details

Program Advisor

Date Posted: 02/16/2024
Req ID: 36085
Faculty/Division: UofT Scarborough
Department: UTSC:Dept-Management
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00051303

Description:

About us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

UTSC Management is a world leader in providing business education that is heavily influenced by experiential learning and internationalization. The goal of UTSC Management is to create opportunities for our students to learn and experience leadership by applying the latest management theory to real-world problems both inside and outside the classroom.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

Under general direction of the Assistant Director, Operations and Finance, the incumbent is responsible for providing academic advising, developing and delivering academic support programming and performing various administrative functions which facilitate the daily operation of our undergraduate programs and the delivery of undergraduate courses.

The Program Advisor is a key part of the Student Success Team in the Department and is responsible for: interpreting and advising faculty, staff and students on University and program requirements, policies and procedures. In addition, the incumbent will prepare, summarize and interpret data relating to students and programs for the purpose of strategic and course/program planning, instructor allocation and other needs as required. The Program Advisor participates in the program development process. This position is also responsible for developing and delivering various workshops, seminars and other student outreach initiatives designed to encourage student engagement and promote academic success.The Program Advisor advises students throughout their studies and proactively refers them, if necessary, to other student services on campus.

Your responsibilities will include:

  • Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
  • Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
  • Verifying that students have access to courses in student information systems
  • Reviewing and approving changes to program requirements for exceptional cases
  • Leading seminars and/or workshops
  • Analyzing service delivery and/or internal processes and recommending improvements
  • Keeping well-informed on changes to policies, procedures, collective agreements, and applicable legislated requirements
  • Handling sensitiveand/or confidential information

Essential Qualifications:

  • Bachelor's Degree or an acceptable equivalent combination of education and experience.
  • Minimum of four (4) years’ of related student advising experience in an academic environment.
  • Experience developing and delivering high-quality student academic programming, interpreting and applying University and program policies and procedures required.
  • Proven experience in advising students on courses and program selections.
  • Strong computer skills and work experience with Microsoft Office software such as Word, Excel and PowerPoint as well as experience with website content management or related software.
  • Experience with the University’s Student Information System ROSI (Repository of Student Information)/ACORN, Degree Navigator or a similar database system required.
  • Excellent interpersonal skills with a strong ability to build effective partnerships with faculty, colleagues and students.
  • Strong oral and written communication skills and demonstrated public speaking and presentation skills.
  • Strong organizational, conflict resolution and problem-solving skills.
  • Highly developed analytical skills with strong attention to detail and accuracy.
  • Ability to work independently as well as part of a larger team in a fast-paced, service-oriented environment.
  • Tact, judgment and patience in dealing with students and other stakeholders and in interpreting and applying policies and procedures.
  • Creativity, initiative and ability to work under pressure.
  • Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.


Assets (Nonessential):

  • Experience working with faculty an asset.
  • Familiarity with the undergraduate business environment, the Department of Management and its stakeholders a strong asset.


To be successful in this role you will be:

  • Adaptable
  • Communicator
  • Diplomatic
  • Organized
  • Persuasive
  • Team player

NOTES:

  • This is a 1-year, part-time term (50% FTE) opportunity until November 2024
  • A full job description is available upon request from the UTSC HR Office.
  • Please include a cover letter along with your resume when applying.

Closing Date: 02/28/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Part-Time
Pay Scale Group & Hiring Zone: USW Pay Band 12, Pro-rated to 50% FTE -- $39,154 with an annual step progression to a maximum of $50,072. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.


Job Segment: Equity, Information Systems, Database, Part Time, Finance, Technology

Organization

Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.

 

U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.

 

Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.

 

Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.

 

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