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Business Advisor – Bilingual (Spanish)

Employer
Columbus State Community College
Location
Columbus Campus

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Job Details

Compensation Type: Salaried

Compensation: $75,433.00

Job Summary

The Small Business Development Center (SBDC) Business Advisor for the Core SBDC advises prospective and established small business owners. This role utilizes business tools, develops and delivers business training and connections to resources to improve clients’ level of success in small business ownership per the terms of the Small Business Development Center grant.

Business Advising Coordination

  • Serves as a business advisor with a focus on the Hispanic and Latino communities for the Ohio Small Business Development Center at Columbus State Community College. Interview and assess client needs in both English and Spanish. Participates in training events as instructor or moderator.
  • Provides in-depth business advising to clients to determine their needs and capabilities and develops client advising work plans. Monitors and assesses their own performance against appropriate grant metrics through the local SBDC management information system (Center IC).
  • Assists in the planning and marketing of seminars, training sessions, and conferences. Effectively controls one’s program assignments by allocating appropriate time to priority goals, requirements, and college-assigned projects.

Relationship Building

  • Supports clients throughout the relationship with the goal of creating individual customer satisfaction that can aid in repeat business and referrals to other business owners. Seeks and takes appropriate actions on customer feedback, resolving difficult issues in a timely and professional manner, taking responsibility for customer satisfaction and loyalty, and adhering to the 24-hour call back metric.
  • Identifies and works with other private and public entities providing voluntary/free- consulting services. Works effectively with both academic and government sectors, private sectors, and institutes of higher education. Maintains client relationships via multiple modes of communication, including phone and during training and service encounters. Clearly and succinctly, conveys information and ideas to individuals and/or groups, as well as with people of diverse backgrounds.
  • Attends and/or participates in community involvement and public appearances as needed or directed. Develops and coordinates relations between the Ohio Small Business Center at Columbus State Community College community and government organizations that serve the Hispanic and Latino communities in Central Ohio.

Clerical

  • Develops and provides specific information, reports, and/or special services, as requested\required by the SBDC Director. Ensures timely and accurate counseling data input for the local SBDC management information system (Center IC).

Diversity, Equity, & Inclusion

  • Takes responsibility for creating a welcoming, inclusive, and productive work environment where all employees feel valued and able to contribute to their full potential, regardless of their differences. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Minimum Qualifications

  • A Bachelor’s Degree in Business Administration, Economics, or a related field OR four (4) years of experience in either business management or ownership activities.
  • Must be a fluent speaker of English and Spanish and have the ability to read and write in both English and Spanish.
  • State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

    Must have or obtain within 6 months after hire – Certified Business Advisor (CBA) designation.

*An appropriate combination of education, training, coursework, and experience may qualify a candidate.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

  • Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Organization

About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.

Locations

Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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