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Military & Veteran Student Success Facilitator (Reg PT)

Community College of Allegheny County

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Employment Type
Part Time
Institution Type
Community College

Job Details

Military & Veteran Student Success Facilitator (Reg PT)

Position Title: Military & Veteran Student Success Facilitator (Reg PT)

Department: Military and Veteran Services

Campus: Boyce Campus

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than December 25, 2023. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Benefits: CCAC offers an exceptional benefits package. Highlights include an excellent health plan with very low out-of-pocket expense network option, generous time off and holiday pay, a 403b retirement plan with up to 10% employer match or other options through the State's retirement defined benefit pension system, free employee parking, public service (student) loan forgiveness eligible employer, and employer paid benefits including group life insurance, short-term and long-term disability insurance, and flexible spending accounts.

Remote Work Option: Fully In-Person

Work hours (for hourly positions): Office location will be Boyce Campus and hours will be Monday - Friday 9:30AM - 2:30PM. With some evenings and weekends needed to cover college events.

Salary Grade: $22.39/hr

Job Category: Administrators

Employment Type: Regular Part-Time

Job Slot: 9369

Job Open Date: 12/11/2023

Job Close Date:

General Summary: Provide for veteran or military students by assisting them with the Department of Veterans Affairs benefits applications and referrals to appropriate internal and external supportive services. Provide the encouragement and support necessary to enable military and veteran students to complete their course of study at CCAC.

Job Specifications: Associate's degree (Bachelor's preferred) in a related field with a minimum of one year experience with military / veteran services or in human services serving diverse populations or economically or educationally disadvantaged populations. Applicant must possess strong interpersonal and communication skills, ability and willingness to work collaboratively. Attention to detail and the ability to follow through with assisting the student. Commitment to the students' success and student centered education. Higher education experience preferred.


1. Prepares and reviews appropriate documentation necessary for certification of student's veterans' education benefits.

2. Acts as a liaison between Department of Veterans Affairs (DVA) Vocational Rehabilitation Specialist and disabled veterans; controls the issuance of forms used to cover educational costs.

3. Compiles information on program services, activities, and students. Maintains accurate, organized, completed, and detailed records and develops and maintains reports as required or assigned.

4. Serves as a campus liaison for veterans affairs with academic division chairpersons, academic advisors, and administrative personnel; provides assistance in resolving problems in relation to veteran student issues.

5. Informs and assists students in applying for a wide variety of DVA programs.

6. Works with Veteran's Service Center Staff to meet the veteran's administration requirements, social and human service needs of students.

7. Participates in student orientation.

8. Refers individuals to internal and outside programs for additional support specific to the needs of military and veteran students.

9. Serves on college committees as needed.

10. Assists the college in recruitment efforts as they relate to military and veteran students.

11. Performs other related duties as required or assigned.

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.

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The Community College of Allegheny County, located in Pittsburgh, is the largest institution of postsecondary higher education in Pennsylvania.

The college serves approximately 30,000 credit students through our four campuses, five centers and online programming. An additional 35,000 students per year enhance their knowledge and job skills through thousands of CCAC non-credit and workforce development courses.

Incorporating a learning-centered environment committed to the future of the region, CCAC continues to expand its reach through innovative programming and accessible instruction offered via convenient day, evening, weekend and online courses. CCAC endeavors to fulfill its mission to provide affordable access to quality education and offer a dynamic, diverse and supportive learning environment that prepares the region’s residents for academic, professional and personal success in a changing global society.

The Community College of Allegheny County provides a supportive and transformative learning environment that prepares graduates to meet critical needs in the region’s workforce. Stakeholders have strong personal connections with CCAC and support it as a sound investment in community and economic vitality.

The Mission of the Community College of Allegheny County is to provide affordable access to quality education and offer a dynamic, diverse and supportive learning environment that prepares the region’s residents for academic, professional and personal success in our changing global society.

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