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Front Desk Associate, Tutoring Services (Part-Time)

Rowan-Cabarrus Community College
Salisbury, NC

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Employment Type
Full Time
Institution Type
Community College

Job Details

Posting Number::


Position Title::

Front Desk Associate, Tutoring Services (Part-Time)

Classification Title:

Instructional Support Technician

Min Salary:


Salary Type:



NE = Non-Exempt

Position Summary::

Tutoring Services is seeking a part-time Front Desk Associate for the Tutoring Center at North Campus in Salisbury.

Front Desk Associates perform essential clerical functions such as data review and document processing and provide excellent reception and general customer service to faculty, staff, and students. Responsibilities may include performing data entry, verifying data, filing, copying, printing, directing phone and walk-in customers, and running standard reports.

Front Desk Associates are under the direct supervision of the Coordinator of Tutoring Services.

This position’s regular hours will be Monday-Thursday, 1:00 p.m. to 6:00 p.m. However, this position requires occasional flexibility for coverage related to team absences due to illness or vacation.

Required Education/Experience::

High school diploma or equivalency and six (6) months of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Other Knowledge, Skills and Abilities::

Knowledge of customer service principles, modern office procedures, and record-keeping principles; Knowledge of computers and related software applications

Skills such as the ability to communicate clearly and effectively with strong interpersonal skills as applied to interactions with students, coworkers, and supervisors sufficient to exchanging or conveying information and receiving direction; strong attention to detail when reviewing data and compiling reports


Tutoring Center

Work Hours::

This position’s regular hours will be Monday-Thursday, 1:00 p.m. to 6:00 p.m. for a total of 25 hours per week. However, this position requires occasional flexibility for coverage related to team absences due to illness or vacation.

Posting Date::


Closing Date::


Open Until Filled:


Duty and Responsibility::

Review material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments and provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.

Duty and Responsibility::

Provide supplemental instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests.

Duty and Responsibility::

Organize tutoring environment to promote productivity and learning.

Duty and Responsibility::

Participate in training and development sessions to improve tutoring practices or to learn new techniques.

Duty and Responsibility::

Perform other duties of a similar nature or level.


Working at Rowan-Cabarrus Community College

Our 102-acre North Campus is conveniently located in the North Carolina Piedmont, just off Interstate Highway 85 in Rowan County, within an hour's drive of several major cities. RCCC's 24-acre South Campus is conveniently located in Cabarrus County at the junction of I-85, NC 73, and Trinity Church Road.

Modern classrooms, fully equipped laboratories, shops, and learning resources are available at all campus locations. A highly qualified and dedicated faculty and staff stand ready to help students succeed as they are encounraged to learn in stimulating and innovative ways.

At Rowan-Cabarrus Community College, Continuing Education programs support the philosophy that learning is a lifelong activity. This division offers classes and short courses for professional development and community service courses of general interest at convenient times and locations.

Business and Industry Services' staff provide customized support for the community through the Small Business Center, New and Expanding Industry Training and Focused Industrial Training. The Small Business Center is designed to assist small business start-ups and to help existing businesses grow. The college's New and Expanding Industry Training office has earned national recognition for cooperative training efforts with area industries. Focused Industrial Training designs innovative educational programs for the service region's manufacturing sector.

An important function of the college is to provide educational programs on the pre-college level. Literacy Services offer adults the opportunity for meaningful social and occupational growth through Adult Basic Education (ABE), Human Resources Development (HRD), and the High School Equivalency Program (GED).


Rowan-Cabarrus Community College offers you an exciting opportunity to become a part of a community of educators and leaders who open doors for learning and personal growth.   We are committed to our vision of building sustainable futures through the power of learning, and we do this through a team of committed employees.   If you are looking for a career that is engaging, challenging, and rewarding, come join Rowan-Cabarrus.

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