Skip to main content

Business Strategist & Project Manager

Employer
Bay Path University
Location
Remote, MA

View more

Job Details

Category:: Administrative / Staff
Subscribe::
Department:: 01-53-5368-IT Department
Locations:: Remote, MA
Posted:: Jan 31, 2024
Closes:: Open Until Filled
Type:: Full-Time Salaried (Exempt)
Position ID:: 172234

About Bay Path University:


When Bay Path opened its doors to students in 1897, it had a very clear goal: to provide a practical, affordable, and career-oriented education to prepare students to not only meet the needs of companies, organizations, and communities but to also thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. From the beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the student...to start them on the road of success. That spirit and philosophy is best reflected in our shared vision, "At Bay Path, every learner's dreams of a better career, a richer life, and a brighter future will be realized."


Recognizing that our learners come first, we know it is equally important that we develop, cultivate, and sustain a culture that binds us together as a community. As part of the University's ongoing commitment to diversity, equity, inclusion, and belonging, we draw upon our eight Core Values-beliefs that provide the internal framework and a moral compass for how we work and interact with each other.


Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges and Graduate Programs by The Chronicle of Higher Education Almanac, and is a member of the Women's College Coalition. With a main campus in Longmeadow, MA, and a satellite location in East Longmeadow, MA, Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.


For 125 years, we have been committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic programs, groundbreaking online learning platform, or We Empower Learners and Leaders initiative, we educate our students in ways that will help them to grow, learn to adapt, and always to flourish. Be part of the change. Be Bay Path.


We invite you to visit our website at www.baypath.edu where you can learn more about Bay Path University.



Job Description:


JOB SUMMARY:


The Business Strategist & Project Manager maintains a global lens and ensures that Bay Path University's three critical systems (Salesforce, Pathify, and Jenzabar) and processes respective to those systems collectively serve the community. This position will work collaboratively with key stakeholders (admissions, marketing, student services, and partnerships) to optimize the performance of the critical platforms mentioned above. The Business Strategist & Project Manager will also provide project management oversight to ensure that budgets, timelines, and functionality are delivered as specified by a variety of stakeholders. This individual will coordinate efforts across the institution to consider and implement templates, workflows, and data structures to achieve operational efficiency and effectiveness, especially through an emphasis on increased automation. The Business Strategist & Project Manager will provide a replicable framework for integrating new departments into the data environment to expand the unification of customer service level support across the University. This is a full-time, twelve-month staff position funded in part by a US Department of Education Title III grant.



ESSENTIAL JOB FUNCTIONS:


  • Serve as the primary CRM strategist in support of the Title III Grant.
  • Ensure continuity of the design of the structure of data stored within the CRM and affiliated tools through collaboration with CRM Administrators for Admissions & Student Support Services.
  • Implement plans for regular internal system audits and system upgrades.
  • Lead Business Innovations work group to identify high-value institutional needs that will drive operational transformation in service of the university's mission and strategic goals.
  • Lead the evaluation, scope, and completion of new development requests.
  • Support change management activities in core business processes, especially those that service students.
  • Work with user community members to define and document development requirements.
  • Lead the design of templates, forms, and workflows in accordance with user discovery and data management practices to increase operational efficiency and effectiveness.
  • Work with Data Engineers & Data Analysts to design reporting and data validation projects.
  • Assist in research, testing, integration, and implementation of new applications that extend the functionality of the CRM, SIS, and portal.
  • Attend and conduct trainings as required. Perform any other job-related functions as assigned.


Requirements:


QUALIFICATIONS:


  • Bachelor's degree in a related field required, additional project management certification or master's degree preferred.
  • Minimum of 2 years experience in business or operational analysis and strategy development.
  • Minimum of 2 years' experience in CRM implementation, administration, and development with a strong working knowledge of CRM and relational databases. Saleforce experience preferred.
  • Strong experience and skill in the management of multi-stakeholder projects.
  • Strong problem-solving skills.
  • Experience in higher education preferred.
  • Ability to work with confidential material with integrity and discretion.
  • Detail oriented and passionate about accuracy and integrity of systems data.
  • Full understanding of FERPA regulations and their implementation in the higher education workplace.
  • Demonstrated ability to work collaboratively and communicate effectively.
  • Excellent computer skills, including word processing, spreadsheet software, and database maintenance.
  • Knowledge of Jenzabar or other student information systems helpful.
  • Ability to collaborate effectively with a wide range of people.
  • Excellent verbal, written and interpersonal communication skills.
  • Exceptional customer service skills.
  • Ability to effectively prioritize multiple responsibilities and adhere to deadlines.
  • Strong problem identification/solving skills.
  • Ability to be self-starting and self-directed and to prioritize and organize work accordingly.
  • Ability to follow University policies and procedures.
  • Commitment to a culture of diversity, equity, and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own.
  • General knowledge of the University's mission, purpose, and goals and the role this position plays in achieving those goals.


Additional Information:


Commitment to Diversity, Equity, and Inclusion
Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that promotes and ensures equity, respect, inclusion and safety for all members regardless of race, color, national origin, age, gender, religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our community.



Application Instructions:


Applicants for this position should attach a cover letter, resume / curriculum vitae, and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails will not be accepted.


Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented backgrounds. An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and staff.


Bay Path University is a smoke and tobacco-free community.


All offers of employment are contingent on satisfactory background checking.


In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1157.


Organization

Working At Bay Path University

Bay Path University, an independent and not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges by the Chronicle of Higher Education Almanac, and a member of the Women’s College Coalition. With a main campus and four satellite locations, Bay Path offers undergraduate, graduate, (for women and men) degrees, and professional certificates.

Mission Statement:

A Bay Path University education empowers undergraduate women and graduate women and men to become leaders in their careers and communities with an innovative approach to learning that prepares students to flourish in a constantly changing world.

The Bay Path experience is nothing less than transformational. Our women-only undergraduate programs and our coeducational graduate programs are offered both on campus and online, providing a flexible, 21st-century education for learners at all stages of life and career. Bay Path students find a supportive and diverse community, close mentoring, and rigorous preparation for success in a complex and globally interdependent society. Students graduate with the applied knowledge, portable skillset, and confidence to thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. 

Established: 1897

Enrollment: Over 3,300 students

Alumni: Approximately 15,000 alumni around the world.

Athletics: Eight teams compete at the NCAA Division III level, in the New England Collegiate Conference.

University Motto: Carpe Diem, Latin for "Seize the Day"

Locations: 

  • Longmeadow, MA - Home to our Residential College, for high school, transfer and International young women; One Day A Week College, for adult women with classes on Saturday; and Graduate College for men and women. 
  • Concord, MA - Our Concord location is home to our graduate programs in Education and Psychology for men and women.
  • Sturbridge, MA - Our Sturbridge teaching site opened in 2003 and offers our One Day A Week College, for adult women with classes on Saturday and select graduate programs for men and women. This teaching location provides students with all of the support services of our main campus including access to library services, administrative and academic deans, student financial services, and the Registrar’s Office. 
  • East Longmeadow, MA - The Philip H. Ryan Health Science Center is located on our East Longmeadow site. This state-of-the-art facility houses our Master of Occupational Therapy, Master of Science in Physician Assistant Studies and our Master of Occupational Therapy Bridge programs.  

Residential College

Offers classes on-ground Monday through Friday.

At Bay Path University, we welcome students (commuters and residents), just like you, from across the country and around the world who are smart, capable young women who want to make a difference and be successful.

Here, you join a small, highly personal community that empowers you to take ownership of your life through:

  • Highly relevant majors and minors that give you practical knowledge, a global viewpoint, and the unique perspectives that make connections between subject areas and current topics.
  • Leadership opportunities that focus on your strengths, encouraging you to find your voice and act on your convictions.
  • Real-world experience balanced with career counseling that gives you a distinct advantage for graduate school or that rewarding first job.
  • More important, our admission counselors are here to help you and your family, guiding you through the admissions and financial aid process by taking your questions and connecting you with the right resources.

Why it pays to be a Bay Path woman:

  • Significant Financial Support. All of our full-time students receive a merit scholarship from Bay Path University, and more than 96% of our students receive additional financial aid that included grants, scholarships and loans. 
  • Close Attention from Faculty. With a 12:1 student-to-faculty ratio, you'll form close relationships with your professors that will lead to research, internship and networking opportunities. 
  • Thoughtful and Intentional Career Planning for Life. Our Sullivan Career and Life Planning Center (SCLP) is one of the best of its kind. As a Bay Path student, you will have lifetime access to the SCLP and the services it provides, including one-on-one career coaching and mentoring.

Undergraduate Study

A Place Where Knowledge Is Gained and Shared

If you ask a Bay Path woman graduate to define her academic experience, it would be one word: transformational. There is no other way to describe it.


Yes, we have majors in neurobiology, cybersecurity, and business analytics, as well as minors and concentrations that deepen your knowledge in a specific area. But we also educate the whole person, giving you the courage and confidence to be your best self, to help you get where you have to go, and to take on more in your life. It’s why women’s education still matters. 

American Women’s College

Are you one of the 76 million American women who has accomplished many things in her life yet still lacks a bachelor's degree? You are not alone. At The American Women's College, we understand the reasons that women pause their education early in life: 

  • Maybe going to college wasn’t right for you at the time
  • Maybe you started college and decided it wasn't a good fit
  • And then there other competing factors like family, work, and day-to-day pressures

Looking back, do you still wish you had earned a college degree?  Now you can—with The American Women’s College Online. We offer:

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert

Similar jobs