Skip to main content

This job has expired

Public Service Faculty - Strategic Management and Organizational Effectiveness Unit Manager

The University of Georgia
Atlanta Area

Job Details

Posting Number:


Working Title:

Public Service Faculty - Strategic Management and Organizational Effectiveness Unit Manager


PSO-Carl Vinson Inst of Govt

About the University of Georgia:

Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education ( The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

The UGA Carl Vinson Institute of Government – Who We Are
As a Public Service and Outreach unit at the University of Georgia, the UGA Institute of Government contributes directly to the university’s overarching public service mission of improving people’s lives by helping to create jobs and prosperity, developing leaders, and addressing critical issues. This public service mission, and the Institute of Government’s role in its success, is at the heart of UGA’s land-grant and sea-grant mission to serve the State of Georgia and its residents.

We have a team of experts who inform, inspire, and innovate every day so that governments, large and small, can be more efficient and responsive to their citizens, address current and emerging challenges, and serve the public with excellence. We are uniquely positioned to provide impartial support to local governments and state agencies and convene multi-disciplinary and intragovernmental groups to plan for and address many of the challenges faced by communities across Georgia.

Our areas of expertise and focus include workforce and economic development; infrastructure and community resilience; government operations and organizational effectiveness; measuring and reporting on impact and outcomes; building skills, knowledge and capacity of government leaders and teams; and maximizing technology and data for governments and their leaders.

Whether it is through our award-winning PROPEL (Planning Rural Opportunities for Prosperity and Economic Leadership) program for rural communities, our CyberArch student program that helps Georgia communities increase their cybersecurity, our efforts to build a visionary plan for military and community partnerships to spur economic prosperity and resilient infrastructure, our financial management certificate program to build the capacity of public officials, or hosting educational events about e-mobility strategies for local governments …. We Know Georgia. Fulfilling our land-grant and sea-grant mission to serve the State of Georgia is more than a project. It’s our purpose.

We are growing and excited to add individuals to our team who share our commitment to public service – building stronger communities, inspiring economic resilience, and improving quality of life for communities across Georgia and beyond.

Our Culture – How We Operate
We disseminate knowledge through research, scholarship, and instruction. We collaborate internally across our areas of expertise and across the university with academic researchers to bring best practices and expert insights to the governments and communities we serve. We are committed to fielding a team of diverse experts who are grounded in our culture of excellence and approach our work with Georgia’s governments in a comprehensive and objective fashion.

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Advertised Salary:

Compensation will be determined by the qualifications and experience of the successful applicant

Anticipated Start Date:


Job Posting Date:


Open until filled:


Special Instructions to Applicants:

Position is located in our Atlanta Office: 18 Capitol Square SW, Atlanta, GA 30334

Compensation will be determined by the qualifications and experience of the successful applicant. Candidates will be considered for the position until it is filled. Application materials should include a cover letter, curriculum vita, a brief writing sample from a technical report, and three references with contact information. The finalists for the position will be required to provide three letters of recommendation.

Location of Vacancy:

Atlanta Area

EEO Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (

Classification Title:

Public Service Professional AC

Faculty Rank:

Open Rank

Contract Type:

Fiscal (12 mo.)

Tenure Status:

Non-Tenure Track

Minimum Qualifications:

Master’s degree or equivalent in organizational assessment, industrial psychology, statistics, sociology, social work, anthropology, business, public administration, law or related field is required.

Position Summary:

The Carl Vinson Institute of Government at The University of Georgia invites applications for a Public Service Faculty position in the Strategic Management and Organizational Effectiveness Unit. The position will be available April 15, 2024 and carries rank in the public service faculty career ladder of the University. Rank on hire will depend on the candidate’s qualifications and experience, according to Public Service and Outreach Appointment and Promotion Guidelines found here:

The Carl Vinson Institute of Government is growing its team that provides research, analysis and decision support to state and local government. We are looking for an experienced leader with demonstrated ability leading organizational assessment, process improvement, performance management, strategic planning and other types of management studies. We are seeking a leader who will analyze organizational and operational challenges and design and develop solutions to improve and track performance.

This position will lead the Strategic Management and Organizational Effectiveness Unit. As Unit Manager, the position will grow a program of work related to organizational assessment, process improvement, performance management, strategic planning and other types of management studies. This is a highly entrepreneurial position with responsibility to foster strong relationships with state officials and other government leaders. This position will analyze organizational and operational challenges and develop solutions to improve and track performance. This position will work closely with state and local government officials on projects to improve organizational effectiveness by utilizing data informed decision models and a human centered design approach.

This role has responsibility for providing technical assistance in various forms for state and local government and public officials, including producing written reports evaluating specific government questions, developing data informed decision models, implementing complex solutions to sensitive issues, and presenting results to groups, both large and small. Complexity in the role is driven by the need to responsive to a variety of requests in a changing government environment while managing multiple projects and supervising faculty, staff, and students.

The Strategic Management and Organizational Effectiveness Unit Manager role is a leadership position at the Institute of Government. Functions of this position include representing the Institute with various state and local agencies, nonprofits, and foundations. Decisions based on these presentations and information have a long-term impact on the organization and the State as a whole. Carrying out these functions effectively results in service delivery to clients while enhancing the reputation of the Institute of Government

This position is located in Atlanta and will lead a team of staff and public service faculty with a primary mission of supporting state agencies in improving the effectiveness and efficiency of their operations and services.

Ability for travel on an as-needed basis is essential.


  • Direct, manage, and participate in division and Institute activities.
  • Manage and direct the Organizational Effectiveness and Strategy unit of the Institute.
  • Supervise professional staff consisting of public service faculty, research staff, and graduate and undergraduate students.
  • Conduct annual performance evaluations the staff and public service faculty in the unit
  • Establish and maintain working relationships with personnel in state governments and professional associations.
  • Meet with potential clients to determine needs and negotiate contracts.
  • Develop projects, pursue grant funding, develop project resource plans, oversee contract development and deliverables
  • Participate in professional associations.
  • Gather, analyze, and present data in an accessible manner.
  • Write applied research reports and present findings to elected officials and staff.
  • Collect and analyze financial and operational data.
  • Facilitate enterprise strategic and resource planning.
  • Assist governments in developing their strategic plans and data strategies and assess and improve organization effectiveness.
  • Perform other related duties as assigned.

Additional Requirements:


  • Knowledge of government principles, concepts and practices.
  • Knowledge of organizational best practices.
  • Knowledge of performance management principles.
  • Knowledge of state or local government issues and operations.
  • Skill in establishing priorities and organizing work.
  • Skill in excellent oral communication.
  • Skill in excellent written communication.
  • Skill in using software programs include Excel spreadsheets, statistical software.
  • Ability to learn, adapt, and apply knowledge of government policies and procedures.
  • Ability to work independently, as a team member, and as a project lead.
  • Ability to manage multiple projects and presentations simultaneously.
  • Ability to explain complex methodologies and solutions in a practical manner.
  • Ability to apply creative solutions to complex problems/issues.
  • Ability to generate questions and conduct interviews.
  • Ability to facilitate large and small groups.
  • Ability to assess organizations and evaluate their structure, operations, processes, and personnel.

The successful candidate will be appointed at the rank of Public Service Assistant, Public Service Associate, or Senior Public Service Associate.

For information about requirements for each rank, please see Guidelines for Appointment and Promotion (

Relevant/Preferred Education, Experience, Licensure, and/or Certification:

Preferred candidates will have at least 10 years of experience working with executives in government on initiatives related to strategic budget decisions, policy analysis, and organizational improvement. Preferred candidate will have held prior roles with fiscal analysis responsibility, use of quantitative decision tools, group facilitation, organizational assessment, and training. At least 10 years of experience in providing technical assistance and consultation to improve government programs and organizational effectiveness is preferred.

Preferred Knowledge, Skills, Abilities and/or Competencies:


  • Advanced Excel data analysis, data modeling, and data reporting.
  • Ability to summarize complex materials and conduct interviews.
  • Ability to perform basic statistical analysis.
  • Ability to function effectively in an interdisciplinary environment.
  • Knowledge of qualitative data coding practices and software.
  • Knowledge of human centered design.
  • Teaching and adult learning.
  • Data analysis.
  • Certification in Lean Six Sigma or Kaizen methodologies.
  • Ability to facilitate rapid process improvement projects.
  • Strong interpersonal skills are necessary for client interactions, engagements and presentations.

Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Is driving a responsibility of this position?:


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Provide assistance to state and local government agencies on a variety of projects. Conduct organizational assessments, facilitate process improvement projects, provide technical assistance on performance management, conduct strategic planning activities, and conduct other management studies. Assist governments in developing their strategic plans and data strategies. Write applied research reports and present findings to elected officials and staff.

Percentage Of Time:



Manage the personnel and work products and daily operations of the Strategic Management and Organizational Effectiveness Unit. Collect and analyze financial and operational data. Conduct annual performance evaluations of all direct reports.

Percentage Of Time:



Meet with potential clients to determine needs and negotiate contracts. Develop projects, pursue grant funding, develop project resource plans, oversee contract development and deliverables.

Percentage Of Time:



Develop collaborative linkages within Institute of Government, Public Service and Outreach and UGA units that result in increased service to state and local government. Represent the broad range of Institute of Government capabilities with state agencies; stay abreast of State Services and Decision Support division and Institute of Government expertise, evolving projects, etc.

Percentage Of Time:



The University of Georgia, a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest and most comprehensive institution of higher education. Founded in 1785, it is the birthplace of public higher education in America.

Today, UGA enrolls more than 40,000 undergraduate, graduate, and professional students. The main campus has 460 buildings on 767 acres of land. The total acreage of UGA in 30 Georgia counties is 41,539. UGA has 18 colleges and schools, which include Agricultural and Environmental Sciences, Arts and Sciences, Business, Ecology, Education, Engineering, Environment and Design, Family and Consumer Sciences, Forestry and Natural Resources, Graduate School, Journalism and Mass Communication, Law, Pharmacy, Public Health, Public and International Affairs, Social Work, Veterinary Medicine, and the Honors College. It offers 24 baccalaureate degrees in more than 140 fields; 33 master’s degrees in 144 fields; 8 educational specialist degrees; four doctoral degrees in 99 areas; professional degrees in law, pharmacy and veterinary medicine; and more than 170 study-abroad and exchange programs. UGA Libraries rank among the nation’s best research libraries and contain a total of 5.3 million volumes and one of nation’s largest map collections. The university has had 25 recipients of the prestigious Rhodes Scholarship, making it one of the nation’s top Rhodes producers among public universities. UGA is home of the Peabody Awards, presented annually for distinguished achievement and meritorious public service for television, podcast/radio, and digital media. It also is home of Georgia’s State Botanical Garden, state Museum of Art and State Museum of Natural History. Additionally, UGA has one of the largest and most comprehensive public service and outreach programs conducted by an American educational institution.

Company info
215 S. Jackson St.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert