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Instructional Technology Specialist

Employer
Mount Saint Mary College
Location
Newburgh, NY, US

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Administrative Jobs
Technology, Instructional Technology & Design
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title:        Instructional Technology Specialist                            

Reports To:    Director of Digital Learning and Instructional Design Services        

Status:            Full Time, Exempt      

 

General Description: The Instructional Technology Specialist serves as a primary administrator of the learning management system (LMS), Moodle. This position is responsible for overseeing the system, facilitating upgrades, and managing the integrations of other tools within the LMS. This position also provides specialized training, support, and consultative services to users of the LMS, while continuously promoting best practices in technology-enhanced instruction.

            

Primary Duties and Responsibilities

    Under the supervision of the Director, oversee the day-to-day operation of the LMS.Manage system upgrades, systems support, and integrations, LTIs and plug-ins within the LMS.Ensure the functionality, navigability, usability, and accessibility of the LMS, including but not limited to the creation of user tours, front-facing web links, images and text. Ensure proper user permissions in the LMS. Test, monitor, and troubleshoot software application issues within the LMS.Act as primary contact with our external hosting provider to facilitate system upgrades, troubleshoot deeper system-wide issues, and identify solutions.Liaison with other campus departments (e.g., Office of Information Technology, Office of the Registrar) to ensure connections between the LMS and campus databases, from which it receives the most recent enrollment data and user information, are maintained.By request, generate Moodle reports including but not limited to user access and participation logs, user reports and statistics, etc. for general data analysis and usage.Utilize data insights to identify trends, opportunities for training/improvement, and areas of success.During upgrade periods, customize the LMS to align with the College’s branding and visual identity.Conduct research of new features and plugins that are available in future LMS versions that improve functionality and user engagement, providing insights to supervisor and dept. colleagues.As part of a team, provide training, consultation and support services to users of the LMS, while continuously promoting the best practices in technology-enhanced instruction (virtually and in person).Assist with the development of training and support materials (e.g., online tutorials, videos, demos, etc.) for users of the LMS.Other relevant duties as assigned.

 

Requirements 

    Bachelor’s degree and 3-5 years relevant work experience, or a Master’s degree in a relevant field.Experience with learning management systems, such as Moodle, Canvas, Brightspace, etc.Experience providing training and customer service.Strong technical aptitude and problem-solving skills.Familiarity with a variety of instructional technologies and multimedia applications.Ability to work both independently and in a collaborative environment. Ability to organize complex materials, manage more than one project at a time, adapt to changing priorities, maintain sensitive and confidential information, and communicate effectively in an academic setting.Willingness to support unlikely LMS emergencies after hours (e.g., system outage).Familiarity with instructional design principles and online/digital learning best practices a plus.Web development skills in CSS, HTML, etc. a plus.

 

Organization

Mount Saint Mary College was ranked a Top-Tier Regional University (North) by U.S. News & World Report, and is on the federal President’s Higher Education Community Service Honor Roll.

Founded by the Sisters of Saint Dominic in 1960, the Mount has been an academic presence here in Newburgh since 1883. The college's roots in education, and in the training of educators, go even further back to the 14th century and Saint Dominic.

We offer our students an affordable liberal arts education with 50 academic programs and 3 graduate degree programs. Our strong programs in business, education, the health professions, media arts and the social sciences are linked to high career growth fields. Mount students excel in their chosen fields by selecting internships and study abroad experiences that add dimension and value to their education.

Location. Newburgh, New York. The Mount is conveniently located in the Mid-Hudson Valley, midway between New York City and New York's capital city, Albany. The Mount is in Newburgh in Orange County, New York, on a beautiful campus that overlooks the western banks of the Hudson River. It's less than a mile from the intersection of the New York State Thruway and Interstate 84, and just a few blocks from entrance to the Newburgh side of the Beacon-Newburgh Bridge. The Mount is also easily accessible by plane, with Stewart Airport just minutes from campus. The Mid-Hudson Valley offers a scope of unparalleled natural beauty in a landscape of mountains, river and forest. Hiking, biking, walking, swimming, mountain climbing, skiing, snowboarding, and our park activities offer so many ways to explore the natural environment.

Enrollment/Student Body Profile. Our student body is made up of 2,700+ students representing over 16 states and several countries. 1,800 are traditional undergraduate students.

Academic Programs. The Mount offers 50 undergraduate programs leading to a Bachelor of Arts or Bachelor of Science degree. Our collaboration programs offer you a chance to earn a bachelor's degree, plus an advanced degree with schools like Fordham University, Pace University, and New York Medical College. The college also offers master's degrees in education, business, and nursing.

Faculty. Students learn from our faculty, the majority of whom hold a Ph.D. or the highest terminal degree in their field. Our Student/Faculty Ratio is 17 students:1 faculty member.

Average Class Size. 21 students

Freshman Class Size. Approximately 450 students

Athletic teams. The Mount offers Men's Baseball, Basketball, Cross Country, Lacrosse, Soccer, Swimming, Tennis, and Track and Field, and Women's Basketball, Cross Country, Lacrosse, Soccer, Softball, Swimming, Tennis, Track and Field, and Volleyball.

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