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Central HR, Student Labor Relations Consultant

Johns Hopkins University
Baltimore, MD, United States, 21218

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We are seeking a Central HR, Student Labor Relations Consultant who will report, in partnership, to the Vice Provost for Graduate and Professional Education and the Director of JHU Central Employee Relations and Labor Relations (ERLR). This position will provide a wide range of human resources and union support in the areas of employee and labor relations, personnel policy, practice and processes for issues related to the TRU-UE PhD student union. This position will work in conjunction with Central ERLR leadership and the Provost’s office to ensure efficient and smooth processes in accordance with all applicable University policies and procedures. This position will collaborate and provide daily HR support to the ERLR Director and the Provost’s office for resolution of HR and union issues; and implementation of divisional and institutional-wide projects and initiatives.

Specific Duties & Responsibilities

Employee & Labor Relations /Administration

  • Mediate and resolve a high volume of day-to-day conflicts or issues, retrieve and maintain appropriate documentation and supporting details for discipline.
  • Consult with management and staff of all levels to interpret policies and procedures and how they apply to individual employee circumstances.
  • Review and conduct investigations. Provide guidance to clients on recommendations that result in the most effective and least risk. Provide guidance regarding recommended discipline.
  • Partner with JHU internal resources to provide assessments, solicit input on cases, and provide sound advice on complicated cases.
  • Review JHU policies and Collective Bargaining Agreements (CBA) to advise management about the appropriate next course of action relative to coaching, formal discipline and/or training.
  • Work with staff and management regarding ERLR cases that result in appeals and grievances, assisting and giving guidance relative to each step of process.
  • Understand and manage potential risk and escalate as appropriate. In partnership with HR Director(s) and the Provost’s office, partner with General Counsel and the Office of Institutional Equity to assess risk.
  • Provide consultative reviews and approval of FMLA correspondence to management relating to employees with ERLR cases with protected LOA and ADA implications. Serve as an advisor to employees and management on employee appeal and grievance issues.
  • Work in partnership with department management regarding appropriate documentation, i.e., disciplinary and performance-based letters i.e., verbal, written warning, suspension and termination, suspension pending investigation, approvals for change of hours or work conditions.

Relationship Management

  • Provide effective active listening and counseling skills. Appreciate the business/organizational perspective during the resolution process when addressing employee or management concerns.
  • Listen to the situation/concern thoroughly to provide a portfolio of recommendations for a timely and effective resolution.
  • Create and present sound action plans with concrete, actionable measures for effecting change in the workplace to address both technical and interpersonal concerns.
  • Provide one-on-one staff and management coaching and guidance to staff, supervisors and managers on performance improvement and balancing responsibilities.
  • Counsel employees and management to provide consultation on University policies procedures, CBA, and work rules. Ensure that staff and management interpret and apply consistently.
  • Recommend ERLR practices to assist in establishing a positive employer/employee relationship and to promote a high level of employee morale and engagement.


  • Collaborate with Central ERLR and the Provost’s office to create and co-facilitate presentations to departments on a variety of ERLR related topics.
  • Partner with management to communicate HR policies and procedures, CBA articles and work rules, programs and laws to employees. Listen carefully and maintain confidentiality to assist individuals to identify and analyze effective solutions.

Record Keeping

  • Maintain the ERLR database that includes disciplinary actions, appeals, grievances, risk assessments, RIF’s, policy violations, and condition of employment.
  • Updates the divisional employee file with accurate documentation such as signed progressive disciplinary letters.
  • Support the development and maintenance of ERLR employee notification and appointment template letters.

Minimum Qualifications
  • Bachelor’s Degree in a relevant field (human resources, industrial psychology, organizational development, business administration, etc.).
  • Five plus years progressive experience in a professional human resources capacity required, including, five plus years of employee and labor relations experience.

Preferred Qualifications

  • Prior JHU experience, or experience in higher education, in particular working with other university student unions.
  • Effective problem-solving skills to analyze issues and create appropriate action plans.
  • Ability to work with highly diverse populations, at all levels of the institution
  • Excellent interpersonal and communication skills (written and verbal) required
  • Must understand the importance of maintaining confidentiality and working with highly sensitive information.

Special Knowledge, Skills, & Abilities

  • Knowledge of relevant employment, EEO/AA and other applicable laws and regulations.
  • ERP Experience (such as HR Acuity, SAP, etc.) desired.
  • Ability to compile and effectively manage data.
  • Understanding of the principles of service excellence and customer service and the ability to apply them in a demanding environment.

Technical qualifications or specialized certifications

  • PHR or SPHR certification preferred.

Classified Title: Employee Relations Specialist
Job Posting Title (Working Title): Central HR, Student Labor Relations Consultant
Role/Level/Range: ATP/04/PD
Starting Salary Range: Min $62,300 - Max $109,000 Annually (Targeted $85,000; Commensurate with experience)
Employee group: Full Time
Schedule: M-F/8:30-5:00
Exempt Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Employee and Labor Relations East Balt
Personnel area: University Administration

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

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