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HR Generalist

Johns Hopkins University
Baltimore, MD, United States, 21209

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IT@JH Administration and Finance is seeking an HR Generalist who will report directly to the HR Director. The position manages day-to-day HR operations and compliance and serves as a trusted partner who works independently with senior leaders, managers, staff and Central HR for JHU and JHHS as required. The HR Generalist serves roughly 500 JHU and 800 JHHS staff in IT@JH alongside a team of two other Generalists, two HR Coordinators and a casual Payroll Assistant. Our ~1,300 staff are based at six campuses in Baltimore and St. Petersburg, FL, but we also have a significant number of fully remote staff.

Responsibilities of the HR Generalist position include guiding managers during employee relations cases, interpreting and explaining JHU and JHHS policies to management and staff, employee engagement, compensation, HR/Finance data analysis, preparation of HR communications, managing visa process for international staff, ADA accommodations, FMLA/STD/LTD claims and more. Will serve as one of our primary points of contact for staff, management and senior leadership with questions on policies, guidelines and procedures for JHU and JHHS HR matters.

Specific Duties & Responsibilities

  • Serve as first level of intake and consultation on employee relations matters.
  • Advise managers on appropriate steps of progressive disciplinary process.
  • Gather information and consult with HR Director as needed.
  • Document all employee relations issues in HR Acuity.
  • Participate in disciplinary action and performance improvement meetings, including terminations, with and without the presence of the HR Director.
  • Consult on JHU and JHHS policies, procedures, and practices with all full time, part-time, limited, casual, and student employees.
  • Offer guidance on policy application in various situations.
  • Along with other members of HR Team, provide “Welcome to IT” onboarding meetings within 30 days of new hires for JHU staff. Periodically review content of those meetings and make changes as appropriate.
  • With HR Director, administer the stay interview process for JHU and JHHS employees in IT@JH. This includes scheduling individual meetings with employees and HR Manager, recording responses during stay interviews, providing a summary of responses per team and creating a recommended action plan to address issues identified during stay interviews.
  • Assist with conducting exit interviews for JHU employees.
  • Report issues of concern immediately to HR Director. Provide quarterly report summarizing responses.
  • Assist managers with reading and interpreting annual Glint survey reports, preparing for their action planning meetings with their teams, and with ongoing follow up.
  • In collaboration with HR Director, assist with management of the performance review process by providing updates, information, and training. Inform and remind managers and employees throughout the year on their ongoing responsibilities with goal submission, regular feedback, and formal evaluation deadlines.
  • Prepare BI Analysis reports from SAP as needed to assist HR Director, JHU Central HR, and JHHS Central HR with requests for departmental data.
  • Approve ISRs, Employment Actions and OMT requests submitted by the HR Coordinator and Payroll Assistant for new hires, position maintains, salary adjustments, job postings, as well as special payments for overtime, on-call, shift differential, etc. Initiate ISRs and Employee Actions for JHU, JHH and JHHS positions on an as-needed basis.
  • Generate HR master data reports as needed and share with appropriate requestors.
  • As needed, assist the Sr. Director of Finance with financial analysis of payroll data.
  • Maintain integrity of HR data in SAP, periodically running reports to check for errors or missing data, and submitting position maintain ISRs or supervisor change actions to correct any mistakes.
  • Maintain integrity of IT@JH SYMPA mailing lists.
  • Ensure compliance with JHU and JHHS policies or federal/state laws.
  • Manage FMLA, STD and LTD claims as needed.
  • Upon request, provide training on HR topics at new employee orientation, team meetings, management forums, etc.
  • Review Kronos timecards and follow up with JHHS employees and managers, as needed, to make any necessary edits on JHHS Payroll Mondays.
  • Other duties as assigned.

Special Knowledge, Skills & Abilities

  • Strong consulting and negotiation skills to be able to provide appropriate counsel, advice and work in partnership with management and staff on human resources matters.
  • Ability to exercise administrative judgment and assume responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service.
  • Ability to manage multiple HR issues and concerns at the same time effectively while also maintaining confidentiality.
  • Ability to work collaboratively with key stakeholders in HR across JHU and JHHS.
  • Working knowledge of federal, state and local laws and regulations in human resources;
  • Working knowledge of emerging trends and practices in human resources.
  • Ability to function in a fast-paced work environment
  • Detail-oriented and deadline driven
  • Ability to perform mathematical calculations and create/edit spreadsheet formulas for percentage increases, averages, proration, etc...

Minimum Qualifications
  • Bachelor's Degree in Human Resources, Business Administration, or other related field.
  • Three years of progressive experience in a professional human resources capacity.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Classified Title: HR Generalist
Role/Level/Range: ATP/04/PC
Starting Salary Range: Min $53,300 - Max $93,500 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri, 8:30am-5pm
Exempt Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: IT@JH Administration and Finance
Personnel area: University Administration

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

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