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Museum Operations Manager

Colgate University
Hamilton, NY

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Job Details

Job Category:


Position Title:

Museum Operations Manager

Full Time/Part Time:

Full Time


Dean of the Faculty


University Museums

Hiring Wage/Salary Range:



When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.


Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays.

Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement:

The University Museums at Colgate is seeking a Museum Operations Manager with strengths in management and communications to coordinate our growing University Museums program during a moment of strategic planning and implementation.
The University Museums consists of Picker Art Gallery and the Longyear Museum of Anthropology. Reporting to two co-directors and overseeing colleagues whose roles also span the two museums, he/she/they will have primary responsibility for project management, communications, coordination of daily operations, and strategic planning and implementation of interdisciplinary initiatives across campus.
The University Museums are at an exciting point in their history. As a key component of Colgate’s ambitious Middle Campus Plan for Arts, Creativity, and Innovation, our team is currently reenvisioning and redefining how academic museums fit into the contemporary liberal arts experience and into the cultural fabric of the regional communities into which the campus is embedded. Our strategic plan prioritizes implementing decolonizing practices across museum operations, creating a more inclusive and accessible program, increasing student and faculty engagement, enhancing collaborations on and off campus, and developing collections that represent a wider range of identities and experiences. The Museum Operations Manager will be a key partner in developing and implementing the next phase of our strategic plan to guide the University Museums.

We would love to hear from you– even if you do not meet 100% of the preferred/desired qualifications.


  • Managing professional staff and establishing performance goals, allocating resources, and assessing policies for supervisees.
  • Managing day-to-day operations including staffing galleries, preparing for special events, supporting faculty, student, and public use of museum spaces, and supporting collaborations
  • Developing and implementing strategies for communicating about museum programs. exhibitions, and other projects, as well as collaboration opportunities with audiences on and off campus, including through print media, digital platforms, website, social media, advertising, press releases, and other campus and community outlets. Work closely with the University Communications Department to effectively implement communications strategies.
  • Tracking progress on projects, maintaining budgets, tracking staff expenditures and managing expense reporting using Concur.
  • Coordinating contracts and logistics for collaborations with artists, vendors, and independent contractors.
  • Assisting exhibition project managers to keep production schedules on track, such as supporting publication and coordinating with University Printing.
  • Supporting curricular use of exhibitions and collections by coordinating with staff to schedule class visits and other faculty and student use of collections.
  • Coordinating and supporting community visits to the museums.
  • Ensuring museum facilities and systems are operating as expected and effectively support the museums. Manage facility requests with parties on and off-campus, including the University Buildings and Grounds Department and external security and storage vendors,
  • Administering and implementing security policies and procedures, in collaboration with co-directors and head of collections.
  • Regularly reviewing, updating and executing disaster preparedness plans.
  • Ensuring compliance with all legal requirements and Colgate University policies, overseeing investigations of all of all accidents, injuries, fires, property theft or damage, and any other incidents that may imply risk.
  • Establishing or strengthening DEAI and decolonizing practices across museum operations.
  • Performing other related duties as needed.


Business Operations


Demonstrated ability to create, manage, track, and analyze budgets. Demonstratedknowledge of budget and expense tracking and reporting programs such as Tableau and Concur. Demonstrated ability to work cooperatively with other university departments, such as Facilities, Environmental Health and Safety, and Campus Safety and outside vendors to ensure continuity of operations. Demonstrated ability to develop policies and processes that enhance efficiency and that ensure the health and safety of museum staff, audiences, and collections.


Program Management


Demonstrated ability to conceptualize steps involved in implementing programs, events, and broader projects. Demonstrated knowledge of systems of assessment and evaluation. Demonstrated ability to effectively use project management software to enhance team communications and efficiency.


Writing and Communication Skills


Demonstrated ability to establish and maintain collaborative and effective relationships with the museum staff, internal University collaborators, external stakeholders and vendors, and diverse museum audiences. Demonstrated strength in oral and written communication. Demonstrated ability to communicate clearly and effectively to a variety of audiences, including staff, administration, faculty, students, and the public.


Leadership and Interpersonal Skills (Managerial Skills)


Demonstrated knowledge of institutional managerial processes and requirements, to include: demonstrated ability to fairly and accurately assess employeeperformance in accordance with university practices. Demonstrated understanding of federal and state regulations, as they apply to the university policies and guidelines related to human resources sufficient to effectively select new employees, recommendpay actions, determine employment status and initiate or approve employee changes in status. Demonstrated ability to select, develop and retain high performing workteams, to include: demonstrated ability to develop employee skills, performance, and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance, and development. Demonstrated strength setting clear expectations and managing numerous part time and student employees.


Personal Accountability for Results:


Takes ownership and accountability for decisions, performance and outcomes and behaves in a responsible manner with a positive attitude related to area of responsibility.


Effective Communication:


Demonstrates effective written and oral communication skills; communicates clearly and knowledgeably; shares information with others, seeks input from others; adapts communication to diverse audiences; protects private and confidential information.


Problem Solving (and Decision Making):


Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions.


Change Management:


Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long term direction of the university and can relate this to one’s own departmental area; adapts to new methodologies, techniques and process steps for greater impact.


Leadership and Teamwork:


Applies skills and knowledge to achieve department and organizational goals; helps others perform at their best; self-aware and open to feedback; adds value; high quality work, understands and supports organizational goals; builds wide sphere of influence to enhance individual and organizational effectiveness; builds productive working relationships; cooperates and collaborates with colleagues; treats others with respect; resolves conflicts among team members; balances individual and team goals.


Creativity and Innovation:


Thinks of and encourages new ideas, and is keen to experiment and see ideas implemented; finds new and innovative ways of creating value for the university at the division, department or function level.


Diversity and Inclusion:


Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; is trusted and respected by others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity on campus.




Understands the impact of personal behavior in achieving the university’s commitment to a more fully sustainable and carbon neutral campus. Shows support for the university’s sustainability initiatives by personal behavior, and by influencing and encouraging others to use sustainable practices.

Professional Experience/ Qualifications:

  • Two (2) years of project management experience
  • Previous supervisory experience
  • Experience with strategic planning and implementation
  • Previous experience managing budgets
  • Solid understanding of and commitment to equity and inclusion practices

Preferred Qualifications:

  • 3+ years of project management experience
  • 3+ years progressive experience in a leadership role, preferably in a museum, non-profit organization, or higher education institution
  • Previous project management experience in an arts or cultural institution
  • Previous experience with sustained community engagement
  • Experience with grant research, writing, management, and reporting


  • A Bachelor’s degree is required
  • A Master’s degree in arts administration, communications, business, non-profit management, or museum-related fields is preferred

Other Information:

Diversity Statement Requirement:
Colgate has a diverse student, faculty, staff, and alumni population representing a variety of races, gender identities, social economic status, sexual orientations, languages, national origins, etc. Our Diversity, Equity & Inclusion Plan presents a framework for continuing the creation of an inclusive campus and engaging the Colgate community in this effort in the years ahead.

Please describe how you would connect and work with a diverse community. The statement can be any length (e.g. paragraph or page). You can upload the statement under the Diversity Statement document heading. For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements.

Requisition Number:




Work Schedule:

This position will occasionally be required to work evenings and weekends.

Job Open Date:


Open Until Filled:


EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:


The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at


Colgate is a nationally recognized liberal arts college set on a beautiful campus in central New York.

Some 2,900 undergraduates are enrolled in 54 programs, taking advantage of the university's award-winning curriculumoff-campus study program, and numerous research opportunities.

Students enjoy small class sizes taught by expert faculty members -- not teaching assistants.

The university’s strategic plan offers a blueprint for turning today’s students into tomorrow’s leaders, joining the scores of alumni already playing major roles in a variety of fields. The Center for Career Services is a key player as students make this transition.

Colgate hums with activity. It is a place where the arts thrive. Student-athletes compete at the very highest level of NCAA Division I sports. There are dozens of club and intramural sports programs, and the college’s outdoor education program is second to none.

Above all, Colgate is about academic excellence. It is a tradition forged in 1819 and honed through the years by each class of select students.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students, staff, and faculty in local, national, and global communities. At Colgate, we feel that a diverse and inclusive community is a cornerstone of educational excellence.

The Office of Equity and Diversity at Colgate is charged with fostering a diverse and collaborative community by increasing understanding, respect and inclusion. It is the mission of the office to support campus diversity initiatives with the goal of increasing understanding, respect and inclusion, and to ensure compliance with policies relating to affirmative action, discrimination, and harassment.  The university’s strong commitment to equal opportunity and inclusivity is clearly articulated in the diversity mission statement found here.  The university strives to provide an environment where everyone in our community can learn about, appreciate, and celebrate our diverse cultures and gain understanding, knowledge and skills to be engaged citizens locally as well as globally.

Colgate University fully subscribes to all federal and state civil rights laws banning discrimination in private institutions of higher education. Colgate will not discriminate against any student, employee or applicant for employment because of race, color, sex, pregnancy, religion, creed, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, sexual orientation, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process at the Equal Employment Opportunity Commission or other human rights agencies. This nondiscrimination policy covers both employment and access to educational opportunities.  It is the policy of the university to provide equal opportunity in employment and not to discriminate against any individuals with disabilities who are qualified for employment in the positions for which they apply. Reasonable accommodations will be provided in accordance with applicable laws and regulations.

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