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Sr. Recruitment Technology Specialist

DePaul University
Chicago, IL

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Job Details

The Highlights:

Reporting to the Director, the Sr. Recruitment Technology Specialist serves as an internal consultant to the admission offices through the utilization of the university's CRM system in the operations of recruitment and admission of prospective students. They will serve as the functional and technical expert for the CRM's ongoing utilization and maintenance in the admission offices, working primarily with graduate admission leadership to incorporate the software's diverse feature set into the office's student recruitment and admission practices. Focus on maximizing user-system effectiveness in pursuit of achieving enrollment goals is key in this position. They will work with the Admission Systems and Operations team to ensure proper ongoing CRM software creation, enhancement and development, and will create reports used by internal admission stakeholders to aid in thoughtful and effective recruitment and admission strategies.

What You'll Do:

  •  Serves as the graduate admissions offices' functional expert for CRM's ongoing maintenance and utilization by the graduate admission offices. As an internal consultant, be an expert on CRM functionality and utilize knowledge of the system, as well as knowledge of graduate recruitment and admission practices to influence office operating processes (such as travel, file review, event management, querying, reporting, communications) and practices in order to influence the office's maximum and optimal usage of the tool's functionality and the achievement of the graduate admission enrollment metrics and goals. Serve as the backup for all undergraduate Slate work.
  • Leads the maintenance and continuous development the CRM application processes (including bin structure, bin movement automation, review forms, and other work flow automations) and portals for all the graduate admission offices.
  • Serves as the primary trainer for graduate admission offices' staff, providing ongoing training for both current and future Slate processes focusing on maximizing the knowledge and abilities of the end user within Slate.
  • Serves as the coordinator for all program changes in the graduate Slate environment, working as the primary contact on the Admission Systems and Operations team to gather information on CRM changes from the graduate admission offices and work in-conjunction with internal colleagues to ensure appropriate prompts, applications, forms, communications, and review processes are updated to reflect these changes. 
  • Develop and maintain reports used by graduate admission offices and other internal stakeholders 
  • Possible management of student interns with the future possibility of also managing professional staff as business needs arise.

What You'll Need:

  • Education: Bachelor's degree required, Master's degree preferred.
  • Minimum of 3-5 years experience in CRM development, including direct experience in admission technology/operations or student recruitment. Graduate admissions experience preferred.
  • Demonstrated experience with relational database design and management, cloud-based infrastructure, web development (front-end and back-end), and related programming/scripting/markup languages (SQL, Javascript, CSS, HTML, etc.)
  • Strong project management experience and evidence of progressive responsibility, strongly desired.
  • Direct experience with Technolutions Slate and PeopleSoft Campus Solutions a plus.

  • Working for a stable and well-known University that values diversity and inclusion.
  • Top choice medical, dental, and vision benefits.
  • Retirement plan matching contribution of 10%.
  • Tuition waivers for employees and dependents.
  • Generous paid time off, sick time, holidays, floating holidays, and more!
  • Full-Time Benefits
For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.


Working at DePaul University

Enrolling more than 23,000 students, DePaul is the ninth-largest private and largest Catholic university in the country. It offers over 200 graduate and undergraduate degree programs through nine colleges and schools. Nearly one third of DePaul’s students are of color—the most diverse of any private university in Illinois—and about 30 percent of each year’s freshmen class intend to be the first in their families to earn a college degree. DePaul’s success extends beyond recruitment—it is among the nation’s top 100 universities in awarding degrees to students of color.

Educating Chicago’s business leaders, lawyers, judges, teachers, artists and public servants for more than a century, DePaul enjoys an excellent academic reputation. It has earned impressive rankings from U.S. News & World Report for its business and law programs as well as distinctions for diversity and community service. A host of higher education guides have recognized DePaul for everything from its economic value and happy students to its hot and trendy campus and great town-gown relations.

DePaul prides itself on the strength of its academic programs, especially the programs in entrepreneurship, real estate, and the part-time MBA; computer science, network assurance and digital media; psychology and philosophy; music and theater; health and intellectual property law; and adult learning initiatives. Despite its size, the university is committed to providing students with personal attention; the student/faculty ratio is just 16:1. Professors who teach graduate students also teach undergraduates in small-group settings.

DePaul’s goal, expressed in the VISION twenty12 strategic plan, is to become one of the finest urban, Catholic universities in the United States. It is focused on creating nationally recognized, rigorous programs of study; preparing women and men to be at the forefront of their chosen fields as ethical and socially engaged leaders; and further strengthening its financial and operational foundations.

DePaul was founded in 1898 by the Congregation of the Mission (or Vincentian) religious community, which follows the teachings of 17th century French priest St. Vincent de Paul. Established to provide a high quality education to immigrants and others who were denied access to college, DePaul continues to embrace this mission today, recruiting and graduating significant numbers of students from disadvantaged and underrepresented groups.


Located in Chicago, Illinois, DePaul has two primary campuses and four suburban locations. The Loop Campus is in the heart of the downtown business and cultural district and is home to four of DePaul’s colleges, a theater, a residence hall and most administrative functions. It is separated by a 20-minute trip on Chicago’s “el” train from the Lincoln Park Campus, close to Lake Michigan and Wrigley Field. Considered one of the nation’s most beautiful urban campuses, Lincoln Park is home to five colleges, the main library, numerous residence halls, a student center and the Ray Meyer Fitness and Recreation Center, open to employees and students.

Both campuses are located in thriving business and residential districts that are well served by public transportation, providing a full array of housing choices for employees. Chicago boasts six professional sports teams and some of the best theater, music and art venues in the nation. As an international business hub and conference center, Chicago enables employees to build strong professional networks and remain on the leading edge of their fields.

More Information on DePaul University
• About the Area


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