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Coordinator of International Student and Scholar Services

Employer
Coastal Carolina University
Location
Conway, SC

View more

Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution
Classification Title:

Student Services Program Coordinator II

Classification Code:

CB70

Pay Band:

5

Internal Title:

Coordinator of International Student and Scholar Services

Department:

Center for Global Engagement

Position Type:

PCLS - Slotted Classified

Full or Part Time:

Full-Time

Basis:

12 mo.

Hours per week:

37.5 hours per week

Normal Work Schedule:

Monday through Thursday 8am to 5pm and Friday 8am to 12:30pm

Does this position require driving?:

Yes

Does this position require a credit check?:

No

Job Details:

Coordinator of International Student and Scholar Services

Coastal Carolina University is accepting applications for the following position: Coordinator of International Student and Scholar Services (Classified Staff, CB70-Student Services Program Coordinator II, with benefits) in the Center for Global Engagement. Serving as a part of a dynamic team supporting campus internationalization initiatives, this colleague will serve as the primary support advisor for the international student population at Coastal Carolina University, serving as a Designated School Official (DSO) and Alternate Responsible Official (ARO), reporting to the Senior Director of International Recruitment, Admissions, and Student and Scholar Services within a unit that supports international students from recruitment through graduation. This position also provides essential support for programming supportive of both the regulatory expectations for international student engagement as well as best practices of inclusive engagement of our international students and scholars from around the world in our broader community as a part of enhancing global awareness on our campus and community.

Duties include but are not limited to:· Provide support to international students and scholars on a variety of personal, social, visa-related, vocational, and academic matters that enable each student’s ongoing compliance with federal regulations and encourage student success. Coordinate with various campus stakeholders in support of international students and scholars.· Complete training and serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO) with the Student and Exchange Visitor Program (SEVP), providing all relevant advising and processing appropriate functions in the Student and Exchange Visitor Information System (SEVIS) directly or through the CRM, Terra Dotta. Process student and scholar requests appropriately and promptly through Terra Dotta and other established systems for approval and processing. Maintain complete and accurate student records in appropriate campus systems.· Develop, coordinate, and implement International Student Orientation events and activities and an overall strategic programming plan that is supportive of acculturation for international students and scholars, engagement with campus and outside community, and regulatory compliance. Serve as advisor to the Intercultural Experience Community in collaboration with University Housing and to departmental student organizations including the International Club.· Manage the exchange student cooperation programs and other special programs. Interface with respective host institutions, coordinate with International Admissions and other campus stakeholders as appropriate, and serve as Academic Advisor to exchange students assisting with course selection and registration.· Provide instructional support and programming in Global Achievement Pathway “GAP” and CHEPD program cooperation. Assist with developing, organizing, and promoting other speaking, listening, and cultural opportunities for GAP students.· Participate, as assigned by the Senior Director for International Recruitment, Admissions, and Student and Scholar Services, in campus and other activities in support of task areas. Advocate for adjustments to policies and processes related to effective service of our international students and scholars.· Provide exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large.
Requirements: A bachelor’s degree and experience in student services programs is required. Must be a US Citizen or Permanent Resident. Driver’s license and a current, valid passport without restriction to travel are required. Must remain eligible at all times, per immigration guidelines, to serve as SEVIS Designated School Officer (DSO)/Alternate Responsible Officer (ARO), and submit to and pass ongoing background checks as a requirement of this position. Demonstrated experience delivering excellent customer service, the ability to organize multiple tasks and meet deadlines while working independently and as a team, demonstrated effectiveness with project management, demonstrated creativity in programming and problem-solving, excellent written and oral communication skills, and the ability to work effectively with students and campus stakeholders.
Preferred qualifications: A master’s degree in an area related to or in support of services to be provided to an international student population and at least 1 year of full-time relevant experience programming in a university setting or at an international school is preferred. Experience as a DSO (Designated School Official) and/or ARO (Alternate Responsible Officer) and ability to communicate in a language other than English is preferred. Experience with software systems in support of student services and social media platforms and study, work or travel outside the United States are also preferred.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/22123. Applicants must submit a cover letter, resume, and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled. Desired start date of the position is April 1, 2024. Coastal Carolina University is an EO/AA employer.
Student Services Program Coordinator II (CB70/61121765/FTE-S00955P), full-time position with benefits. SC State Pay Band: 05. Salary range: $37,860.00 (minimum) – $53,957.00 (midpoint). Salary will commensurate with qualifications and experience. Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university. The Position requires some evenings and weekends and some overnight travel away from the university in support of the position.

Required Qualifications:

  • Bachelor’s degree
  • Experience in student services programs
  • US Citizen or Permanent Resident
.

Preferred Qualifications:

  • Master’s degree in an area related to or in support of services to be provided to an international student population
  • At least 1 year of full-time relevant experience programming in a university setting or at an international school
  • Experience as a DSO (Designated School Official) and/or ARO (Alternate Responsible Officer)
  • Ability to communicate in a language other than English
  • Experience with software systems in support of student services and social media platforms
  • Study, work or travel outside the United States

Licensure and/or Certification:

  • Driver’s license and a current, valid passport without restriction to travel are required.
  • Must remain eligible at all times, per immigration guidelines, to serve as SEVIS Designated School Officer (DSO)/Alternate Responsible Officer (ARO), and submit to and pass ongoing background checks as a requirement of this position.

Knowledge, Skills & Abilities:

  • Demonstrated experience delivering excellent customer service; ability to work effectively with students and campus stakeholders
  • Ability to organize multiple tasks and meet deadlines while working independently and as a team
  • Demonstrated effectiveness with project management
  • Demonstrated creativity in programming and problem-solving
  • Operates responsibly within budgetary guidelines with minimal oversight
  • Ability to work effectively with people from different cultures; to adhere to deadlines; to provide effective service to students, scholars, and other campus stakeholders; to advance a level of global awareness and an interest in and a sensitivity to different world views
  • Competency with MS Office (Excel, Word, PowerPoint, OneDrive, Teams, etc.)
  • Excellent written and oral communication skills
  • Works with electronic tools in support of job functions

Additional comments regarding this position:

  • Ability to serve programming outside regular work hours and to travel domestically and internationally.
  • Requires driving of university vehicles to include 12 passenger vans
  • Occasional domestic and/or international travel in support of the position responsibilities may be required.

Mental Demands:

Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication

Additional Mental Demands:

Empathy and ability to work with students and scholars who are acclimating to the USA with patience and perseverance.

Physical Demands:

Carrying, Lifting, Driving, Sitting, Speaking, Standing, Walking, Writing

Physical Demands (Elements Exposed To):

None of these Listed

Please Select Any and All Equipment Needed to Perform the Duties:

Computer and Peripheral Equipment, Copier, Telephone, Vehicles, Scanner

Posting Number:

FTE-S00955P

Number of Vacancies:

1

Desired Start Date:

04/01/2024

Job Open Date:

12/14/2023

Open Until Filled:

Yes

Quicklink for Posting:

https://jobs.coastal.edu/postings/22123

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