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Associate Director, Counseling and Psychological Services

University of California, Merced

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution


Associate Director, Counseling and Psychological Services

University of California Merced

Job ID


Full/Part Time
Full Time

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $92,300 - $175,700. The budgeted salary range that the University reasonably expects to pay for this position is $105,000 - $150,000.

Job Closing Date

Although this position is primarily campus-based, there will be hybrid working opportunities.

Applicants will be reviewed within one week of applying. Minimum posting requirement is through November 20, 2023. Posting will close any after final selection.

About UC Merced

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

About the Job

Under the direction of the Counseling and Psychological Services (CAPS) Director and in collaboration with CAPS Management team, directs the provision of psychological services, including crisis consultation services, initial consultation, individual and group counseling, oversees program planning and resource allocation for psychological services; participates and may coordinate activities of the Quality Assurance program. Provide consultation to CAPS staff to coordinate campus mental health services. Provide counseling, assessment, crisis intervention, and outreach services to students, and consultation and outreach to faculty and staff regarding issues affecting student's well-being and academic success. Address both general and focused interest areas relating to developmental, behavioral, and multicultural mental health needs unique to the college population and the academic environment. As a member of an integrated health care team, consult with medial and other health care providers on psychological factors affecting student's health status as needed.

Key Responsibilities:



  • Responsible for maintaining the standards of clinical care and maintaining timely access for crisis and routine concerns
  • Responsible for day-to-day operations
  • In the Director's absence, serves as the Acting Director including participation on the Student Response Team and Behavioral Intervention Team
  • Oversight of clinical service delivery model, including staff clinical time, schedules and templates and high risk clients
  • Develop and monitor policies and procedures for clinical services including crisis consultation services, individual and group counseling services
  • Assists Director with implementation of UCOP mandates, risk management initiatives and completes administrative reports, as assigned
  • Key member in development of center strategic planning and change management initiatives
  • Consult with CAPS leadership team and staff regarding clinical issues and review objectives
  • Evaluates effectiveness of clinical services
  • Oversees the quality of care and adherence to protocol for all clinical services
  • Ensures that record keeping and clinical services are in regulatory compliance and meet accreditation standards
  • Keep abreast of changes in legal and accreditation standards and develop and implement necessary changes in policies and procedures
  • Participates in staff meetings and other departmental meetings, as assigned
  • Assumes responsibility for specific projects, as assigned
  • Participates in quality assurance activities
  • Responsible for mental health records review for release of information
  • Monitors third party reports and take appropriate action
  • Directs CAPS response to student deaths and other tragedies
  • Contributes to accreditation, as appropriate

  • Oversees case management for complex clinical cases and assist with the resolution of crisis situations
  • Reviews and approves objectives, policies and procedures for Behavioral Health services
  • Meets with the Assistant Director of Training & Outreach to coordinate the provision of clinical services by CAPS trainees including teaching consultation
  • Provides supervision, guidance, consultation and direction to licensed counseling staff
  • Hires, trains, evaluates and disciplines staff members in accordance with campus policies and procedures
  • Reviews, approves and coordinates work assignments and schedules
  • Meets with direct reports to ensure understanding of work assignments and objectives; review and assess program and service quality; coaches for performance and addresses performance management concerns, provides guidance, consultation, direction and training
  • Conducts annual employee performance appraisals for direct reports

  • Provides crisis intervention counseling and short-term individual and group counseling
  • Performs evaluation, diagnosis, and psychotherapy for the most difficult and complex cases
  • Maintains and documents clinical care in electronic health record
  • Participates in peer review and quality assurance processes
  • Provides consultation and outreach to faculty and staff in regard to issues affecting student wellbeing and academic success including consultation to faculty and staff seeking assistance with distressed or distressing students
  • Participates in the design and delivery of outreach activities to students and staff including workshops and retreats
  • Develop and deliver workshops, programs and other forms of support for university students.

  • Must be currently licensed or eligible for immediate licensure as a Psychologist in California. Psychologist applicants possessing a valid license in another state must obtain California licensure within 180 days after application submission to become licensed in California or from the date of commencement of residency in California, whichever comes first (required); and
  • Advanced degree in related field; and
  • 5 years of experience as a clinician, supervisor, or administrator in a mental health clinic setting (required).

    Critical Knowledge, Experience, and Competencies:
  • Experience with mental health clinical administration (preferred).
  • Experience coordinating aspects of mental health services (preferred).
  • Experience in a college setting (preferred).
  • Advanced knowledge and applied background in behavioral health counseling methods and techniques, crisis intervention, treatment planning and case management.
  • Knowledge of applicable federal, state and local laws, rules and regulations. Ability to apply policy knowledge to suggest improvements to potential regulatory issues.
  • Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills.
  • Ability to establish priorities, goals and objectives for center.
  • Knowledge of fiscal / budget processes. Ability to manage HR and fiscal resources effectively.
  • Strong decision-making and organizational leadership skills.
  • Skills associated with program management and evaluation.
  • Effective interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.
  • Strong verbal and written communication skills. Demonstrated active listening and counseling skills.
  • Thorough knowledge of business software, specialized applications and systems used in behavioral health centers / clinics.

    Background Check

    Background check and fingerprinting will be required.

    Policy Statement

    How to Apply:
    An online application is required for each position to apply. The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact

    Equal Employment Opportunity:
    The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.

    Vaccination Program Policy:

    As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is 14 days after their first date of employment.

    Smoke and Tobacco Free Policy:
    The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at

    All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

    Pay, Benefits & Work Schedule:
    For information on the comprehensive benefits package offered by the University of California visit:

    To apply, please visit:

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