Job Description Summary

Under general supervision, this position performs general office support for the financial aid department by assisting veteran students regarding the VA/GI benefit processing for the college. Performs routine and similar clerical duties requiring general knowledge of basic office systems and procedures in a high-volume area.
The incumbent will perform a variety of clerical functions/processes that are designed and directed by technical professional staff. Limited independent judgment is needed.

This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

Applicants claiming preference are responsible for providing required documentation at the time of submitting application.
For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.     

Minimum Education:

• High school education or an equivalent required.
• An equivalent combination of experience and education may be considered.

Minimum Experience/Training:

• One year office experience preferred.
• Experience with VA/GI Bill benefits strongly preferred.

Essential Functions:

• Daily- 20%: Provides exceptional customer service by providing information and assisting with federal Veterans Administration (VA) forms and education benefits to current and prospective students.
• Daily -20% Assists students in completion of the VA application while maintaining confidentiality. Submits forms to the Veterans Administration.
• Daily -10%: Scans submitted documents into the college system.
• Daily- 10%: Communicates with VA on behalf of student with specific benefit-related issues.
• Daily -20%: Participates in outreach events to promote student success and completion
• Other, as Needed -20%: Performs other related duties as assigned.

Knowledge, Skills and Abilities:

• Contributes as a team member
• Strong computer and customer service skills
• Frequently acts in a helping or assistant mode
• Standard computer and telephone skills
• Some positions may require additional telephone communication skills
• Ability to work with a diverse population of student, faculty and staff

Competencies:

Respect for Others:

Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment

Teamwork:

Cooperates and collaborates with individuals & groups that supports the mission and values of the College

Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents. Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives

Flexibility & Adaptability:

Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades.

Technical Expertise:

Effectively applies concepts, theories, methods, tools, techniques, and expertise in administrative and clerical support

Continuous Improvement & Learning:

Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of the department, division and College.

    

Position Time Type

Part time     

Position Number

P0082284   

Department

Financial Aid Advising - Central    

Salary Range

$14.00 per hour   

Posting End Date

1   

Work Schedule

Monday - Friday   

Comments

To be considered for this position, a completed online employment application along with a resume is required. All previous applicants are still under consideration and need not reapply.Designated Essential Personnel

NoSpecial Instructions to Applicant:

For positions requiring a degree, official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email the document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript: Transcripts issued outside of the United States require an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.

**Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application**

Please refer to the link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf.

Employment is contingent upon the successful completion of the required background screening process.

Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes

Diversity and Inclusion are a priority at Broward College
Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.

For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President, Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309.

Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu

Disclaimer

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.