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Instructional & Student Support (Academic Advisor)

University of Hawaiʻi at Mānoa
Honolulu, Hawaii

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Honolulu, HI

Job Type

Full-Time Permanent

Job Number



University of Hawai'i at Manoa - College of Tropical Agriculture and Human Resources


Associate Dean for Academic and Student Affairs

Opening Date


Closing Date

12/3/2023 11:59 PM Hawaii

Position Number:



Title: Instructional & Student Support (Academic Advisor)
Position Number: 0080293
Hiring Unit: College of Tropical Agriculture and Human Resources; Academic and Student Affairs
Location: Manoa Campus
Date Posted: 11/14/2023
Closing Date: 12/03/2023
Band: B
Full Time/Part Time: Full-Time
Month: 11-month
Temporary/Permanent: Permanent
Salary Information: Salary schedules and placement information
Duties & Responsibilities:

  • ** Provides academic advising for the nine undergraduate majors in CTAHR. Works closely with faculty members in each major regarding curricular questions.
  • ** Provides mandatory advising and monitors progress towards degree for all undergraduate students.
  • ** Provides graduation checks and exit interviews for each graduate and compiles interview data each semester and recommends program improvements to the Student Services Specialist.
  • **Assists Student Services Specialist in developing new and implementing procedures to improve recruitment, retention and graduation rates.
  • **Assists Student Services Specialist and department faculty on new articulation agreements, providing evaluation and recommendations as needed.
  • **Evaluates and assists in developing overall student assessment methods to determine student satisfaction and needs within the College.
  • **Reviews and updates academic and student affairs website, as it pertains to academic advising.
  • **Assists in the development and maintenance of printed program information documents for degree requirements, student recruiting, and monitoring of student progress.
  • **Updates academic files for all undergraduate students and assists with enrollment and student progress data as needed.
  • ** Establishes and maintains regular communication with undergraduate students via email and other means to facilitate access to research, scholarships, internships, employment, and other opportunities for students.
  • **Supervises the use and assignment of Manoa Peer Advisors (MPAs) and/or student assistants.
  • Recruits and assists with orientation for new students.
  • Represents CTAHR at recruitment events. Attends high school and college/career fairs, etc. to promote CTAHR's undergraduate academic programs.
  • **Assists with training of CTAHR's Student Ambassadors on major and degree information important to undergraduate students.
  • **Advise, counsel, and provides guidance for students regarding UH system resources such as Financial Aid, Veteran's Education, KOKUA Program, tutoring services, etc. for CTAHR students.
  • **Work with internal stakeholders (UHM Council of Academic Advisors, UHM Academic Procedures, UHM Admissions, etc.) to actively make recommendations to the Associate Dean for Academic and Student Affairs to ensure effective and consistent student advising across UH System college and universities.
  • Work with CTAHR Chairs and Faculty, Manager of Student Services, and Associate Dean of Academic Affairs to research, evaluate, and determine CTAHR's prerequisite requirements or updates for academic programs.
  • **Work with CTAHR Chairs and Faculty to research and implement course substitutions and equivalencies for academic courses.
  • **Work with the Manager of Student Services and Associate Dean of Academic Affairs to research, evaluate high-risk students' academic progress, such as probation, suspension, dismissal, and/or eligibility for graduation and make recommendations for additional student support or other types of services.
  • **Work with high-risk students to develop a plan of action for academic success by completing the student's Satisfactory Academic Progress (SAP) documents and financial aid forms.
  • **Researches, develops, and implements improvements for CTAHR's Student Petition Process. Serves as the point of contact for students to initiate petitions and works to provide recommendations to the Manager of Student Services and the Associate Dean of Academic Affairs.
  • Research, develops, and implement updates and changes to academic course schedules, schedule changes, course cancellation request, proposed course, and program modifications, etc. to ensure that it does not negatively affect student recruitment, retention, and graduation.
  • **Train new CTAHR Academic and Student Affairs staff and student assistants about CTAHR academic programs and advising. Research, develops, and implements updates to CTAHR advisor training documents and reference materials.
  • Other duties as assigned

** Denotes Essential Functions
Minimum Qualifications

  • Possession of a baccalaureate degree in education, social sciences, human development or related field and 3 year(s) of progressively responsible professional experience with responsibilities for advising in academic or student affairs; or equivalent education/training or experience.
  • Considerable working knowledge of principles, practices and techniques in the field of student academic services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
  • Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student academic services.
  • Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
  • Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Supplemental Minimum Qualifications

  • Demonstrated ability to develop and deliver programs aimed at student success and retention.

Desirable Qualifications

  • Knowledge of UHM programs, procedures and policies, especially as they relate to University degree requirements and student services.
  • Familiarity with undergraduate CTAHR programs and curricula.
  • Experience working in a higher education academic setting.
  • Experience/knowledge of advising students.
  • Demonstrated ability to work as part of a team in a fast-paced work environment.

Inquiries: Maile Sing, 

To Apply:
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
Please submit the following online through NeoGov:  1) Cover letter indicating how you satisfy the minimum and desirable qualifications, 2) resume, 3) names and contact information for at least three professional references and 4) official transcripts (copies accepted, however official transcripts will be required upon hire).  Failure to submit all required documents shall deem an application to be incomplete.  Incomplete applications will not be considered 


EEO/AA, Clery Act, ADA


The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.  For more information or inquiries regarding these policies, please refer to the following link:

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. 

Accommodation Request:  The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA).  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly.  Determination on requests for reasonable accommodation will be made on a case-by-case basis.  For further information, please refer to the following link: 



CTAHR Diversity, Equity, and Inclusion Statement:
We believe that inclusiveness and excellence are interdependent. Our local and global communities are best served by ensuring all populations are represented equitably throughout CTAHR. We strive to cultivate an environment that supports equitable opportunities for every member of CTAHR to achieve individual and common goals. We will advance diversity, equity, and inclusion by: (1) promoting the recruitment and retention of diverse students, faculty, and staff, especially from groups that have been underrepresented or marginalized; (2) creating equal opportunities for all members of CTAHR to participate in decision-making processes and scholarly and professional development; and (3) fostering an inclusive culture where every CTAHR member feels respected and valued.

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