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Senior Alumni and Supporter Engagement Manager

Durham University
Durham, United Kingdom
£45,585 - £54,395 per annum

The Role and Department

The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 230,000 alumni and supporters around the world. DARO is part of the Advancement division and along with both Marketing and Communications it collectively contributes to the enhancement of Durham University's reputation as a globally outstanding, inclusive, and forward-looking institution.

In support of this global operation, the Alumni and Supporter Engagement (ASE) team are ultimately responsible for building and maintaining lifelong community connections, driving continuously higher levels of engagement, including providing opportunities and support for our alumni; managing volunteers and their contributions pan university; managing regular giving and fundraising appeals; and developing and delivering advancement communications initiatives. The ASE team consists of a dedicated team of Advancement professionals underpinning and complementing the vital work of DARO.

The role of Senior Alumni and Supporter Engagement Manager resides within the ASE team and will focus on a series of special projects, which include management and development of the Sir Harry Evans Memorial Fund and Fellowship; Honorary Graduates and Professors in Practice engagement programmes; and the development of Durham University's value proposition/offer for the 230k strong community of alumni and supporters worldwide.

Specifically, the incumbent will be responsible for managing critical relationships with existing donors to, and partners of, the Sir Harry Evans Memorial Fund and will liaise with internal colleagues from departments including HR, Finance, and Legal, to manage the delivery of the programme supported by the Fund. This will include overall project management responsibilities, operational oversight of the Sir Harry Evans Global Fellowship in Investigative Journalism, and support for the annual Forum.

This role will also coordinate the University's approach to engagement with senior level stakeholders including Honorary Graduates and Professors in Practice and will also be engaged in market research, benchmarking and development of the University's value proposition/offer for its alumni and supporter community - ensuring our programme is aligned with global trends, market informed and leading, whilst delivering value for our community across the world and stimulating transformative engagement outcomes as a result.

The post-holder must be versatile and able to work closely, and with, senior University leaders, prominent and public figures, major benefactors and advocates, and senior volunteers in multiple capacities, which facilitate the development and stewardship of principal/major donations and volunteers for the advancement of Durham University.

Further information about the role and the responsibilities is at the bottom of this job description.

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